Carolina Camacho Sedas
Verified Expert in Support and Operations
Support & Operations Expert
Tulum, Mexico
Toptal member since February 25, 2026
Carolina is a senior executive assistant and operations partner with 15+ years of experience supporting founders and C-level leaders across global firms and high-growth startups. She builds the operational backbone that lets executives focus on what matters most, anticipating needs, owning outcomes, and improving how things work. Carolina builds and deploys real AI automations using Claude, Zapier, Fireflies.ai, and Fyxer AI, reducing manual work and scaling executive capacity.
Expertise
- Calendar Management
- Confidential Document Handling
- Executive Support
- Inbox Triage
- Operations Support
- Process Automation
- Project Tracking
- Workflow Automation
Work Experience
Project Manager, Executive Operations Partner to Founder and CEO
Cynco
- Streamlined communication and reduced response times by implementing Slack across teams.
- Optimized cross-functional workflows by implementing Monday to centralize project coordination.
- Improved client collaboration and project visibility by launching Wrike as the primary project management platform.
- Maximized the CEO’s time and availability by managing a complex multi-time-zone calendar and resolving scheduling conflicts.
- Managed the CEO’s inbox by triaging emails and ensuring timely follow-up on critical items.
- Ensured seamless executive travel and logistics by coordinating international travels, detailed itineraries, and proactive schedule adjustments.
- Accelerated execution of high-impact initiatives by managing executive priorities, aligning cross-functional stakeholders, and driving follow-through across teams.
Product Manager
Visionaria Games
- Led cross-functional product development for a socio-emotional learning video game, aligning product vision, design, and engineering teams.
- Refined product roadmap and positioning by gathering market feedback from US industry events.
- Drove cross-functional collaboration between design and leadership teams to deliver product iterations on schedule and aligned with strategic goals.
Business Manager, Executive Assistant to Founder and CEO
Dos Carolinas
- Streamlined daily office operations, improving administrative efficiency and internal organization.
- Prepared board-level presentations, ensuring leadership readiness and message consistency.
- Oversaw payroll preparation and sensitive financial documentation with full discretion and accuracy.
Business Manager, Executive Assistant to Regional Manager (Mexico and LATAM)
Arcadis
- Improved office daily operations by optimizing administrative processes, ensuring a smooth, efficient workplace environment.
- Led global proposals and bids across North America, Europe, and Asia, aligning cross-regional stakeholders and executive leadership.
- Owned calendar strategy, international travel, and meeting coordination for C-level leadership.
Middle Market Administrator
Marsh
- Improved operational accuracy by supervising internal processes and team performance.
- Facilitated weekly renewal meetings to maintain service quality and retention.
- Monitored renewal timelines to ensure on-time policy processing.
Escrow Officer, Executive Assistant to General Manager
Secure Title Latin America
- Managed escrow accounts for complex real estate transactions with strict compliance.
- Executed and monitored fund disbursements with 100% accuracy.
- Coordinated between US banking partners and transaction stakeholders to ensure smooth closings.
Project History
Notion Portfolio
https://www.notion.so/Carolina-Camacho-b44c47a0e73483b6831601113d356e01?source=copy_linkBuilt a live AI-powered executive operating system using Claude, Zapier, and Fireflies.ai that automates inbox triage, meeting ops, and task creation for C-level support.
The Notion portfolio is a proof-of-work document showcasing my approach to AI-augmented executive operations. It includes an introductory video and a structured AI workflow framework across five operational phases: morning intel, meeting ops, stakeholder comms, operations and systems, and weekly close. It also includes live Zapier automation screenshots, certifications from Zapier Academy and Vanderbilt University, and key achievements from 15+ years supporting C-level leaders. Core automations have been personally built, tested, and validated.
The portfolio is designed to give hiring teams an immediate, transparent view of how I work, what I’ve built, and how I bring operational leverage to a remote executive.
Education
Diploma in Stategic Management
Anahuac University - Cancún, Quintana Roo, Mexico
Bachelor's Degree in Business Administration
Autonomous University of Nuevo León - Monterrey, Nuevo León, Mexico
Certifications
HubSpot Reporting
HubSpot
HubSpot Sales Hub Software
HubSpot
ClickUp Brain Expert
ClickUp
Automate Your Work
Zapier
Building AI Agents
Zapier
Agentic AI and AI Agents: A Primer for Leaders
Vanderbilt University
Prompt Engineering for ChatGPT
Vanderbilt University
Notion for Client and Project Management
Coursera
AI for Administrative Roles: Streamline Tasks and Boost Productivity
LinkedIn Learning
Project Leadership
Project Management Institute (PMI)
Skills
Tools
Slack, ClickUp, Asana, TeamSupport
Administrative Operations
Executive Support, Calendar Management, Inbox Triage, Standard Operating Procedures (SOPs), Task Prioritization, Confidentiality, Customer Service
Communication
Executive Email Drafting, Executive Communication, Facilitation Support, Internal Communications
Executive Support
Executive Brief Preparation
Project Management Tools
Monday.com, Wrike, Notion
Security & Privacy
Confidential Document Handling
Project & Task Management
Project Coordination
Accounting Tools
QuickBooks Online
Automation & No-code
Zapier
CRM & Sales Tools
HubSpot CRM
Customer Experience
Cross-functional Coordination
Professional Skills
Stakeholder Alignment
Sales Operations
CRM
Tool Features
Inbox Management
Other
Google Workspace, Business Ethics, Corporate Culture, ChatGPT, Project Tracking, Operations Support, Workflow Automation, Process Automation, Office Administration, Business Strategy, Strategic Planning & Execution, Budget Management, Business Modeling, Strategic Planning, Project Planning, Operational Planning, Process Optimization, Strategic Partnerships, Operational Efficiency Improvement, Risk & Compliance, Business Planning, Business Development, Client Relations, Process Improvement, Product Demonstrations, Cross-team Communication, Office Management, Vendor Management, Financial Reporting, Team Building, Banking & Finance, Compliance, Legal, Real Estate, Contract Management, Project Leadership, AI for Business, Artificial Intelligence (AI), HubSpot, Claude Code, Agentic AI, Customer Relationship Management (CRM), Prompt Engineering, Large Language Models (LLMs), Sales, Claude, Microsoft
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