Stephany Barker, Support and Operations Expert in St. Augustine, FL, United States
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Stephany Barker

Support & Operations Expert

St. Augustine, FL, United States

Toptal member since February 10, 2026

Bio

Stephany is an operations and financial systems specialist with 15+ years of experience strengthening workflows, financial visibility, and business processes. Experienced in QuickBooks Online, expense management, vendor coordination, and executive support, she builds organized, scalable systems that increase efficiency, improve clarity, and enable leaders to focus on strategic growth.

Expertise

  • Administrative Support Management
  • Business Communication
  • Calendar Management
  • Document Management
  • Executive Support
  • Operations Management
  • Organizational Management
  • Process Improvement

Work Experience

Senior Executive Operations & Finance Consultant

2021 - PRESENT
Self-Employed / Freelance Clients
  • Streamlined operational and administrative workflows to improve executive visibility and reduce project delays across multiple active business initiatives.
  • Managed executive calendars, communications, and competing priorities across distributed teams operating in multiple time zones.
  • Organized financial processes, including invoicing, expense tracking, and QuickBooks Online reconciliation, supporting accurate reporting.
  • Coordinated vendors, subcontractors, and internal stakeholders to maintain operational continuity and deadline accountability.
  • Implemented structured digital systems for contracts, documentation, and workflow tracking, improving team efficiency and organization.

Senior Contracts, Finance, & Operations Manager

2014 - 2021
Commercial and Residential Construction Company
  • Coordinated day-to-day administrative and operational functions to support leadership, vendors, and internal teams.
  • Maintained accurate documentation, contracts, and records while ensuring compliance and organized information flow.
  • Supported residential and commercial project operations by tracking expenses, documentation, and timelines.
  • Improved internal workflows by standardizing processes and reducing inefficiencies across administrative tasks.

Healthcare Administrative & Operations Coordinator

2015 - 2018
Healthcare Practice / Medical Services Organization
  • Coordinated scheduling, documentation, and administrative workflows supporting clinical staff and daily healthcare operations.
  • Maintained confidential patient records and ensured compliance with HIPAA regulations and internal procedures.
  • Managed high-volume communications while assisting patients, providers, and administrative teams.
  • Improved office organization by maintaining structured documentation and record management systems.
  • Supported operational efficiency by coordinating appointments, follow-ups, and administrative processes.

Project History

Business Operations Infrastructure & Financial Workflow Transformation

Designed and managed operational and financial systems that stabilized daily business operations, improved project visibility, and supported executive decision-making across multiple active construction projects.

I served as the central operational and financial coordinator for a growing construction and development company, building structured systems that connected contracts, financial tracking, project workflows, and executive oversight. Organized digital operations were implemented using QuickBooks Online, Trello, and project accounting platforms to manage job costing, billing, subcontractor compliance, and documentation across numerous simultaneous projects.

I acted as the operational backbone of the organization by anticipating needs, preventing workflow breakdowns, and ensuring leadership maintained clear visibility into financial and project performance. Repeatable administrative and financial processes were developed that reduced delays, improved coordination between teams, and enabled executives to focus on company growth and strategic planning rather than daily operational challenges. This work required independent decision-making, high confidentiality handling, and continuous optimization of business workflows within a fast-paced environment.

Remote Executive Operations and Multi-time Zone Coordination

Provided independent remote executive support, coordinating schedules, projects, and communications across distributed teams and multiple time zones.

• Delivered high-level remote operational and administrative support to executive leadership within fast-paced business environments.
• Managed scheduling, communications, documentation, and workflow coordination using cloud-based collaboration platforms, including Google Workspace and Trello.
• Served as a central coordination point between leadership, vendors, and internal teams while maintaining organized digital systems and ensuring deadlines and priorities remained aligned.
• Supported executives working across multiple time zones, requiring proactive planning, strong communication, and independent problem-solving to maintain operational continuity.

Contract Lifecycle and Project Financial Administration

Managed contracts, invoicing, and project financial coordination using Unanet and QuickBooks within project-based operational environments.

• Oversaw contract tracking, invoicing workflows, and financial coordination supporting active projects within engineering and construction operations.
• Utilized Unanet project accounting software alongside QuickBooks Online to maintain accurate records, monitor project activity, and support billing processes.
• Coordinated communication between executives, vendors, and project teams while ensuring compliance documentation and deadlines were maintained.
• Helped maintain financial organization and operational transparency critical to successful project execution.

Education

2001 - 2005

Bachelor's Degree in Business Administration

Jones College - Jacksonville, FL, USA

Certifications

OCTOBER 2025 - OCTOBER 2027

Florida Notary Public

State of Florida

APRIL 2025 - PRESENT

HIPAA Certification

HIPAA

JANUARY 2007 - PRESENT

Bilingual English/Spanish

Education

Skills

Tools

Trello, Microsoft Teams

Accounting Tools

QuickBooks Online

Administrative Operations

Executive Support, Calendar Management, Vendor Coordination, Workflows, Contracts, Records Management, Customer Service

Policies

Privacy Policy

Productivity Suites

Google Docs, Gmail, Google Sheets

Project & Task Management

Project Coordination

Tool Features

Inbox Management

Business Function Support

Calendars

Collaboration Tools

Zoom

Customer Support

Communication

Professional Skills

Remote Collaboration

Scheduling & Meetings

Scheduling

Other

Business Operations, Office Administration, Business Communication, Organizational Management, Remote Work Operations, Operations Coordination, Notary, Operations Management, Process Improvement, Document Management, Financial Administration, Project Support, Administrative Support Management, Microsoft 365, Operational Finance, Systems, Remote Work, Remote Support, Accounting, Operations, Healthcare, Patient Coordination, HIPAA Compliance, Workflow, Languages

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