User Experience Researcher and Information Architect
2016 - 2017
Money Saving Expert and Moneysupermarket Group
- Led a user experience research project to understand the customers' behaviors, needs, and goals.
- Increased the companies' understanding of their customers and how to embed a user-centered culture.
- Developed personas, primary user journeys, IA, and wireframes that I also user-tested.
Technologies: Overflow, Figma, InVision, Sketch