Hire the Top 3% of Freelance Customer Journey Designers

Toptal is a marketplace for top Customer Journey Designers. Top companies and startups choose Toptal Customer Journey freelancers for their mission-critical design projects.

No-Risk Trial, Pay Only If Satisfied.

Hire Freelance Customer Journey Designers

Zbignev Gecis

Customer Journey DesignerProduct DesignMobile POSMobile DesigneCommerce DesignWeb DesignPhotoshop CCAdobe IllustratoriOSAndroidResponsive Web Design (RWD)Web App DesignResponsive

LithuaniaToptal Member Since May 7, 2020

Zbignev has been a product designer for nearly 20 years. He has worked on hundreds of projects and offered his expertise on everything from SaaS and eCommerce to marketing and branding. The great companies he's partnered with include MTV, Ikea, BMW, and American Express, as well as countless startups and fintech companies. Zbignev specializes in creating a design process that helps clients make more money and save more time.

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Olha Bahaieva

Customer Journey DesignerCryptocurrencyPersonasUser InterviewsPresentation DesignLogo DesignBrandingDashboard DesignBlockchaineCommerceAndroid UI DesigniOS UI DesignWeb Design

UkraineToptal Member Since February 6, 2018

A six-time winner in international corporate web and print design contests, Olha has more than seven years of experience in web and UI/UX design. She is a seven-time top Medium design writer and public speaker. Olha has produced a range of solutions for clients including, Zazmic, Human Agency, Growth Channel, and Gronda. She is also a design course author with over 800,000 views. Olha's mentoring and leadership experience allows her to build quality, user-friendly products.

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Claran van zijl

Customer Journey DesignerUser FlowsColor SchemesVisual HierarchyCreative DirectionUser ResearchUser Experience (UX)Visual DesignCustomer ExperienceArt DirectionAdobe Creative SuiteeCommerce DesignBrand Identity

NetherlandsToptal Member Since February 27, 2020

Claran has over 14 years of design industry experience. She specialized in consulting, UX strategy, UX/ UI design, and brand experience. She's self-driven and motivated to use her collaborative and problem-solving skills to design products and customer experiences that match both the business and users' needs. She's worked for Coca-Cola and done end-to-end design from concept and UX strategy to usability testing, visual design, and prototyping.

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Stoyan Stoyanov

Customer Journey DesignerMobileUI ComponentsPersonasBrandingUX ArchitectureWebsite RedesignWeb UXCustomer ExperiencePush NotificationsSketchAdobe Experience Design (XD)InVision Studio

BulgariaToptal Member Since September 25, 2019

Stoyan's human-centric and data-driven approach helps uncover unique growth opportunities with clear and strong value propositions for enterprises and startups. A proven expert in product design, Stoyan has command over an extensive visual design process that delivers outstanding products and services that succeed.

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Kemal Kamiloglu

Customer Journey DesignerApp UIMobile App UIMobile UXiOS UI DesignAndroid UI DesignWebUX FlowsDigital Experience DesigneCommerceUser FlowsTV UIDashboard Design

TurkeyToptal Member Since September 10, 2019

A product designer with nine years of experience, Kemal has had the privilege to work for world-class design agencies such as R/GA and Fjord (Accenture) and startups, including RippleMatch, where he led the design of the company through two successful rounds of investment to a $200 million valuation. He studied product design at one of the world's best design schools, Central Saint Martins, and has a master's degree in human-computer interaction from the City, University of London.

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Lara Chikhani

Customer Journey DesignerWireframingUXPinAdobe Experience Design (XD)Ideation WorkshopsUser PersonasUX DesignDigital StrategyUX ResearchMobile UXPersonasUsability TestingAndroid

LebanonToptal Member Since July 17, 2019

In addition to 12 years of experience in UX design, Lara is an independent consultant who works with startups, agencies, and established businesses—helping them build better customer-centric products. She also mentors and trains university students and professionals how to apply proper UX techniques to the products they are making.

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Abdul Haq

Customer Journey DesignerUser Experience (UX)UI DesignUX DesignVisual DesignAdobe PhotoshopAdobe IllustratorFigmaInVisionBrandingArt DirectionRapid PrototypingUX Research

SingaporeToptal Member Since January 23, 2018

Haq is a UX designer with 8+ years of experience in branding. He believes that having empathy and advocating for users at every step of the UX process is the most important thing for businesses and organizations to succeed. He focuses on creating useful, usable, and desirable products for users and loves designing for a living. He also enjoys learning new languages, meeting new people, and making genuine connections. We are stronger together.

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Daniel Bartel

Customer Journey DesignerAdobe CCSketchiOSUX DesignInformation Architecture (IA)MarvelPrincipleWebBrandingUser Interface (UI)Journey MappingLean UX

GermanyToptal Member Since November 28, 2019

Daniel is a Berlin-based designer who transforms ideas into vibrant and valuable digital experiences. He's designed, managed, and consulted on digital products and services over the past decade for Nokia, BBVA, and other international clients. His focus areas encompass product, service, and brand design.

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Padmavathi KV

Customer Journey DesignerVisual DesignWireframingUsability TestingSketchAdobe Experience Design (XD)Information Architecture (IA)UX FlowsUI DesignMobile UX DesignWeb UX DesignUX DesignUser Personas

IndiaToptal Member Since November 25, 2019

Padma is a product designer versed in solving complex challenges for SaaS products, startups, and enterprise software across platforms–web, mobile, tablet, and smartwatches, keeping business and user needs in mind. With over a decade of solving UX problems with strong analytical skills and a keen interest in details, Padma has delivered simple, intuitive, and impactful design solutions for notable clients like Credit Suisse, Abbott, BMW, and MetLife.

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Darren Amer

Customer Journey DesignerMobile UXUser Experience (UX)SketchInVisionUX PrinciplesStrategyInformation Architecture (IA)User FlowsUser ResearchUX ScenariosUser ScenariosUser Journey Maps

United KingdomToptal Member Since April 28, 2020

Darren has been a UX designer, researcher, and strategist for over 10 years. Darren has designed customer experiences, products, and services. He focuses on developing digital products and websites to enhance usability, increase engagement, and maximize revenues.

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Despite accelerating demand for coders, Toptal prides itself on almost Ivy League-level vetting.

Our clients
Building a cross-platform app to be used worldwide
Thierry Jakicevic
Building a cross-platform app to be used worldwide
Creating an app for the game
Conor Kenney
Creating an app for the game
Leading a digital transformation
Elmar Platzer
Leading a digital transformation
Drilling into real-time data creates an industry game changer
Drilling into real-time data creates an industry game changer
Testimonials

Michael is an incredible designer, and has been a great fit for our project. He just gets it in a way that can’t be taught. My goal was to pay Toptal to find me a high quality designer for my project, and that is exactly what happened. It was easy. Being able to see the portfolio work on Toptal’s platform is what gave me the infomation I needed to choose Michael. I have nothing but good things to say about Toptal and am looking forward to using Toptal for other projects in the future.

Edward Daniel, Co-Founder

improvemygun.com

I've worked very closely with Martina for over a year and have to say she is one of the best people I have ever worked with. Instead of simply following instructions blindly, she thinks through the task at hand, becoming a thought partner to help with whatever the project may be. Besides being super talented at design, she possesses specific qualities that make her exceptional to work with given the fast paced nature of being a startup. I would definitely recommend her to anyone looking for a talented, professional designer who doesn't need much direction to hit the ground running.

Sahil Khanna, Sr. Manager, Marketing

LeanTaaS, Inc.

Darko did a great job figuring out the user architecture for our concept, which led him to produce terrific wireframes. His knowledge of usability and design was a perfect match for the outside voice we needed to help jumpstart our project. We would certainly recommend him and work with him again in the future.

Rich Danker, Founder

Prose Market

Carlos has the unique talent of blending both quantitative and qualitative research to keenly identify UX challenges and opportunities. He thinks methodically, emphatically, and holistically to produce data-driven strategies and well-executed designs. Over the past 8 years of working with fully or partially distributed teams, Carlos manages working remotely far better than anyone I've encountered because of his strong communication and presentation skills. He is the first on my list the next time I need a UX designer.

Michelle Krogmeier, Project Manager

Union Station

Rafael is an amazing designer. His aesthetic sense is spot on, and he seems to be able to anticipate our needs before we even know what they are. He's taken the time to understand both our company and our clientele, and his solutions are consistently in-line with our values, interests, and our customers' needs. He delivers on time (if not earlier), works quickly, is well organized, and very effective. He's a pleasure to work with, and we're very happy to have found him through Toptal.

Ethan Brooks, CTO

Langlotz Patent & Trademark Works, Inc.

Toptal gave us access to the best designers out there. They’re not easy to find. Those designers integrated very quickly with our existing teams. They very quickly understood our business case and the value of our solution. Toptal really allowed us to focus on building the best possible product and save a lot of time on the typical administrative pains that goes with it -- specifically, finding the best talent. Toptal designers were very responsive, always online -- and that made life very easy for us. We have ambitious goals on how to grow the application and already Toptal has been a key contributor to that success.

Thierry Jakircevic, General Manager, Digital Solutions, Bridgestone Head Office, Tokyo

Bridgestone Corporation

We had an amazing experience working with our Toptal designer. In only two weeks, we accomplished what would've taken most companies 3 months to complete. We also enjoyed working with the Toptal team to make sure we were paired up with the right designer that would fit both our company culture and working style.

Ted Blosser, Head of Sales and Customer Success

WorkRamp

Dean blew us away. He ranks right up there as one of the top five designers of the hundreds I have worked with in the past. He listened, was totally professional, and came up with a 3D rotating cube design completely on his own. We didn't even ask for it, and yet it has become the centerpiece of our app and how users engage with it right off the bat. What he produced inspired all of us at Votify, and put us on track for launch and investor funding.

Michael Lawrence, Founder & CEO

Votify LLC

How to Hire Customer Journey Designers through Toptal

1

Talk to One of Our Industry Experts

A Toptal director of design will work with you to understand your goals, technical needs, and team dynamics.
2

Work With Hand-Selected Talent

Within days, we'll introduce you to the right Customer Journey Designer for your project. Average time to match is under 24 hours.
3

The Right Fit, Guaranteed

Work with your new Customer Journey Designer for a trial period (pay only if satisfied), ensuring they're the right fit before starting the engagement.

Find Experts With Related Skills

Access a vast pool of skilled designers in our talent network and hire the top 3% within just 48 hours.

FAQs

  • How are Toptal Customer Journey Designers different?

    At Toptal, we thoroughly screen our Customer Journey Designers to ensure we only match you with talent of the highest caliber. Of the more than 200,000 people who apply to join the Toptal network each year, fewer than 3% make the cut. You’ll work with design experts (never generalized recruiters or HR reps) to understand your goals, technical needs, and team dynamics. The end result: expert vetted talent from our network, custom matched to fit your business needs.

  • Can I hire Customer Journey Designers in less than 48 hours through Toptal?

    Depending on availability and how fast you can progress, you could start working with a Customer Journey Designer within 48 hours of signing up.

  • What is the no-risk trial period for Toptal Customer Journey Designers?

    We make sure that each engagement between you and your Customer Journey Designer begins with a trial period of up to two weeks. This means that you have time to confirm the engagement will be successful. If you’re completely satisfied with the results, we’ll bill you for the time and continue the engagement for as long as you’d like. If you’re not completely satisfied, you won’t be billed. From there, we can either part ways, or we can provide you with another expert who may be a better fit and with whom we will begin a second, no-risk trial.

Tap Into World-Class Talent

  • Trusted Experts Only

    Trusted Experts Only

    All of our talent are seasoned experts who ramp up quickly, readily contribute as core team members, and work with you to minimize onboarding time.

  • The Right Fit

    The Right Fit

    We have a knack for matching you with the right fit. Start working with your new hire on a no-risk trial period, paying only if satisfied.

  • Scale as Needed

    Scale as Needed

    Hire talent within 48 hours and scale your team up or down as needed, no strings attached.

  • Seamless Hiring

    Seamless Hiring

    We handle all aspects of billing, payments, and NDA’s. Let us take care of the overhead while you focus on building great products.

  • Flexible Engagements

    Flexible Engagements

    Choose the engagement type that suits your needs — hourly, part-time, or full-time — with the ability to change anytime.

  • Expert Talent Matching

    Expert Talent Matching

    Focus on your project and enjoy support from your dedicated account executive and expert talent matcher.

Top Customer Journey Designers are in High Demand.

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