Hire the Top 3% of Freelance Customer Journey Designers

Toptal is a marketplace for top Customer Journey Designers. Top companies and start-ups choose Toptal Customer Journey freelancers for their mission-critical design projects.

No-Risk Trial, Pay Only If Satisfied.

Hire Freelance Customer Journey Designers

Claran van zijl

Customer Journey DesignerUser Experience (UX)Visual DesignArt DirectionAdobe Creative SuiteeCommerce DesignAdobe InDesignBrand IdentityUX DesignLow-fidelity MockupsIllustrator CCUI DesignBranding + 0 more

NetherlandsToptal Member Since July 2, 2019

Claran has over 14 years of design industry experience. She specialized in consulting, UX strategy, UX/ UI design, and brand experience. She's self-driven and motivated to use her collaborative and problem-solving skills to design products and customer experiences that match both the business and users' needs. She's worked for Coca-Cola and done end-to-end design from concept and UX strategy to usability testing, visual design, and prototyping.

Show More

Stoyan Stoyanov

Customer Journey DesignerSketchAdobe Experience Design (XD)Photoshop CCAndroidiOSWebUser Experience (UX)User Interface (UI)Usability TestingUX ResearchUX AnalysisPrototyping + 0 more

BulgariaToptal Member Since July 4, 2019

Stoyan's human-centric and data-driven approach helps uncover unique growth opportunities with clear and strong value propositions for enterprise and start-ups. A proven expert in product design, he has command over an extensive visual design process that delivers outstanding products and services that succeed.

Show More

Kemal Kamiloglu

Customer Journey DesignerDashboard DesignSketchData VisualizationWeb App UXFigmaWeb App UIiOSUX StrategyAndroidPersonasUser Experience (UX)UX Design + 0 more

TurkeyToptal Member Since September 26, 2017

Along with a degree from Central Saint Martins, Kemal is a product designer with more than seven years of experience working in world-class global design agencies such as Fjord and R/GA. With experience designing for many sector leaders, including telcos, banks, airlines, governments, and innovative startups, Kemal is ready to take on any challenge to create delightful and user-friendly products and services.

Show More

Abdul Haq

Customer Journey DesignerAdobe PhotoshopUser Experience (UX)Adobe IllustratorUI DesignAdobe InDesignUX DesignFigmaVisual DesignBrandingArt DirectionRapid PrototypingUX Research + 0 more

SingaporeToptal Member Since January 23, 2018

Haq is a UX designer with 8+ years of experience in branding. He believes that having empathy and advocating for users at every step of the UX process is the most important thing for businesses and organizations to succeed. He focuses on creating useful, usable, and desirable products for users and loves designing for a living. He also enjoys learning new languages, meeting new people, and making genuine connections. We are stronger together.

Show More

Daniel Bartel

Customer Journey DesignerAdobe CCSketchiOSUX DesignInformation Architecture (IA)WebBrandingUser Interface (UI)Journey MappingLean UX + 0 more

GermanyToptal Member Since June 11, 2019

Daniel is a Berlin-based designer who transforms ideas into vibrant and valuable digital experiences. He's designed, managed, and consulted on digital products and services over the past decade for Nokia, BBVA, and other international clients. His focus areas encompass product, service, and brand design.

Show More

Zbignev Gecis

Customer Journey DesignerBrandingProduct DesignUser Experience (UX)Mobile POSWireframingMobile DesignUser Interface (UI)eCommerce DesignAxure RP ProWeb DesignUX DesignPhotoshop CC + 0 more

LithuaniaToptal Member Since April 27, 2015

Zbignev has been a product designer for nearly 20 years. He has worked on hundreds of projects and offered his expertise on everything from SaaS and eCommerce to marketing and branding. The great companies he's partnered with include MTV, Ikea, BMW, and American Express, as well as countless startups and fintech companies. Zbignev specializes in creating a design process that helps clients make more money and save more time.

Show More

Lara Chikhani

Customer Journey DesignerUX DesignWireframingUX ResearchAdobe Experience Design (XD)PersonasIdeation WorkshopsUsability TestingUser PersonasAndroidWordPress UX + 0 more

LebanonToptal Member Since January 10, 2017

Along with having 12 years of experience in UX design, Lara is an independent consultant who works with startups, agencies, and established businesses—helping them build better products that are customer-centric. She also mentors and trains university students and professionals how to apply proper UX techniques to the products they are making.

Show More

Olha Bahaieva

Customer Journey DesignerSketchCryptocurrencyAdobe PhotoshopPersonasAxure RP ProUXAdobe IllustratorUser InterviewsAdobe InDesignUIAdobe After EffectseCommerce + 0 more

UkraineToptal Member Since February 2, 2018

A 6-time winner in international corporate web and print design contests, Olha has more than seven years of experience in web and UI/UX design. She is a 7X TOP Medium design writer and public speaker. Olha has produced a range of solutions for clients such as Zazmic (San Francisco), Human Agency (NYC), Growth Channel (Germany), and Gronda (Austria). She is also a design course author with 800,000+ views. Her mentoring and leadership experience allows her to build quality user-friendly products.

Show More

Guy-Alexandre Moulin

Customer Journey DesignerSketchUX FlowsUXFigmaUser FlowsAxure RP ProUX DesigniOSUX AuditsAndroidUX AnalysisResponsive + 0 more

SpainToptal Member Since March 10, 2020

With over 10 years’ experience of shaping and defining user experiences and brand interactions, Guy-Alexandre aims to push boundaries within the realm of feasibility by solving every problem with a user-friendly but also strategic approach. His mission and driver is to truly understand the problem at hand in order to solve it in the most efficient way that will bring the biggest results.

Show More

Padmavathi KV

Customer Journey DesignerSketchAdobe Experience Design (XD)Information Architecture (IA)UX FlowsUI DesignMobile UX DesignWeb UX DesignUX DesignUser PersonasUser ResearchUser Interviews + 0 more

IndiaToptal Member Since June 26, 2017

Padma is a UX designer who is versed in solving complex challenges for SaaS products, startups, and enterprise software across platforms–web, mobile, tablet, and smartwatches, keeping in mind business and user needs. With over eight years of experience, strong analytical skills, and a passion to solve problems, she has delivered simple, intuitive, and impactful design solutions for notable clients like Credit Suisse, Abbott, BMW, and MetLife.

Show More

Darren Amer

Customer Journey DesignerSketchMobile App UXUX PrinciplesUser Experience (UX)Information Architecture (IA)User FlowsUser ResearchUX ScenariosUser ScenariosUser Journey MapsAgileAgile UX + 0 more

United KingdomToptal Member Since January 28, 2020

Darren has been a UX designer, researcher, and strategist for over 10 years. Darren has designed customer experiences, products, and services. He focuses on developing digital products and websites to enhance usability, increase engagement, and maximize revenues.

Show More

Sign up now to see more profiles.

Start Hiring
Toptal in the press

... allows corporations to quickly assemble teams that have the right skills for specific projects.

Despite accelerating demand for coders, Toptal prides itself on almost Ivy League-level vetting.

Our clients
Building a cross-platform app to be used worldwide
Thierry Jakicevic
Building a cross-platform app to be used worldwide

Michael is an incredible designer, and has been a great fit for our project. He just gets it in a way that can’t be taught. My goal was to pay Toptal to find me a high quality designer for my project, and that is exactly what happened. It was easy. Being able to see the portfolio work on Toptal’s platform is what gave me the infomation I needed to choose Michael. I have nothing but good things to say about Toptal and am looking forward to using Toptal for other projects in the future.

Edward Daniel, Co-Founder


I've worked very closely with Martina for over a year and have to say she is one of the best people I have ever worked with. Instead of simply following instructions blindly, she thinks through the task at hand, becoming a thought partner to help with whatever the project may be. Besides being super talented at design, she possesses specific qualities that make her exceptional to work with given the fast paced nature of being a startup. I would definitely recommend her to anyone looking for a talented, professional designer who doesn't need much direction to hit the ground running.

Sahil Khanna, Sr. Manager, Marketing

LeanTaaS, Inc.

Darko did a great job figuring out the user architecture for our concept, which led him to produce terrific wireframes. His knowledge of usability and design was a perfect match for the outside voice we needed to help jumpstart our project. We would certainly recommend him and work with him again in the future.

Rich Danker, Founder

Prose Market

Carlos has the unique talent of blending both quantitative and qualitative research to keenly identify UX challenges and opportunities. He thinks methodically, emphatically, and holistically to produce data-driven strategies and well-executed designs. Over the past 8 years of working with fully or partially distributed teams, Carlos manages working remotely far better than anyone I've encountered because of his strong communication and presentation skills. He is the first on my list the next time I need a UX designer.

Michelle Krogmeier, Project Manager

Union Station

Rafael is an amazing designer. His aesthetic sense is spot on, and he seems to be able to anticipate our needs before we even know what they are. He's taken the time to understand both our company and our clientele, and his solutions are consistently in-line with our values, interests, and our customers' needs. He delivers on time (if not earlier), works quickly, is well organized, and very effective. He's a pleasure to work with, and we're very happy to have found him through Toptal.

Ethan Brooks, CTO

Langlotz Patent & Trademark Works, Inc.

Toptal gave us access to the best designers out there. They’re not easy to find. Those designers integrated very quickly with our existing teams. They very quickly understood our business case and the value of our solution. Toptal really allowed us to focus on building the best possible product and save a lot of time on the typical administrative pains that goes with it -- specifically, finding the best talent. Toptal designers were very responsive, always online -- and that made life very easy for us. We have ambitious goals on how to grow the application and already Toptal has been a key contributor to that success.

Thierry Jakircevic, General Manager, Digital Solutions, Bridgestone Head Office, Tokyo

Bridgestone Corporation

We had an amazing experience working with our Toptal designer. In only two weeks, we accomplished what would've taken most companies 3 months to complete. We also enjoyed working with the Toptal team to make sure we were paired up with the right designer that would fit both our company culture and working style.

Ted Blosser, Head of Sales and Customer Success


Dean blew us away. He ranks right up there as one of the top five designers of the hundreds I have worked with in the past. He listened, was totally professional, and came up with a 3D rotating cube design completely on his own. We didn't even ask for it, and yet it has become the centerpiece of our app and how users engage with it right off the bat. What he produced inspired all of us at Votify, and put us on track for launch and investor funding.

Michael Lawrence, Founder & CEO

Votify LLC

How to Hire Customer Journey Designers through Toptal


Talk to One of Our Industry Experts

A Toptal director of design will work with you to understand your goals, technical needs, and team dynamics.

Work With Hand-Selected Talent

Within days, we'll introduce you to the right Customer Journey Designer for your project. Average time to match is under 24 hours.

The Right Fit, Guaranteed

Work with your new Customer Journey Designer for a trial period (pay only if satisfied), ensuring they're the right fit before starting the engagement.


  • How are Toptal Customer Journey Designers different?

    At Toptal, we thoroughly screen our Customer Journey Designers to ensure we only match you with talent of the highest caliber. Of the more than 100,000 people who apply to join the Toptal network each year, fewer than 3% make the cut. You'll work with design experts (never generalized recruiters or HR reps) to understand your goals, technical needs, and team dynamics. The end result: expert vetted talent from our network, custom matched to fit your business needs. Start now.

  • Can I hire Customer Journey Designers in less than 48 hours through Toptal?

    Depending on availability and how fast you can progress, you could start working with a Customer Journey Designer within 48 hours of signing up. Start now.

  • What is the no-risk trial period for Toptal Customer Journey Designers?

    We make sure that each engagement between you and your Customer Journey Designer begins with a trial period of up to two weeks. This means that you have time to confirm the engagement will be successful. If you're completely satisfied with the results, we'll bill you for the time and continue the engagement for as long as you'd like. If you're not completely satisfied, you won't be billed. From there, we can either part ways, or we can provide you with another expert who may be a better fit and with whom we will begin a second, no-risk trial. Start now.

Tap Into World-Class Talent

  • Trusted Experts Only

    All of our talent are seasoned experts who ramp up quickly, readily contribute as core team members, and work with you to minimize onboarding time.

  • The Right Fit

    We have a knack for matching you with the right fit. Start working with your new hire on a no-risk trial period, paying only if satisfied.

  • Scale as Needed

    Hire in under 2 weeks and scale your team up or down as needed, no strings attached.

  • Seamless Hiring

    We handle all aspects of billing, payments, and NDA’s. Let us take care of the overhead while you focus on building great products.

  • Flexible Engagements

    Choose the engagement type that suits your needs — hourly, part-time, or full-time — with the ability to change anytime.

  • Expert Talent Matching

    Focus on your project and enjoy support from your dedicated account executive and expert talent matcher.

Top Customer Journey Designers are in High Demand.

Start Hiring