Jack is available for hire
Hire JackJack Mawhinney
Verified Expert in Design
Designer
Location
Hamilton, Bermuda
Toptal Member Since
November 25, 2021
Jack is an end-to-end product designer from London with a strong background in UX and product strategy. His experience is predominantly in fintech and eCommerce, where he's delivered large-scale projects for brands such as HSBC and Harrods. More recently, he's worked in Hong Kong, helping several startups get off the ground. Jack also specializes in scaling design teams, advocating best practices, and taking part in many mentoring initiatives outside of work.
Portfolio
Work Experience
Senior Product Designer
2022 - PRESENT
PepsiCo
- Created and managed the PepsiCo design system, as a senior product designer.
- User researched contextual inquiry and researched presentations to senior stakeholders to inform product strategy.
- Planned roadmaps and prioritized features with product leaders.
Technologies: Data Visualization, Dashboards, Dashboard Design, Web App Design, Responsive Web Design (RWD), UX Design, UI Design, Product Design, Ideation, UX Research, Mobile Apps, User Testing, Design Systems, Figma, Adobe Experience Design (XD), InVision, Analytical Dashboards, B2B
Senior Product Designer
2021 - 2021
Rush Hour Digital
- Built frameworks, design experience ecosystems, and distinct brand visual identities for startup clients within the fintech space and education sector while working as an interim design lead (maternity cover).
- Designed a collaborative digital workspace for the Agency for French Education Abroad (AEFE) to allow French international school students to participate in remote exchange projects with other classes from all over the globe.
- Redefined the design services offered so that the business could charge higher prices for its projects by monetizing discovery research and opening up a consultancy arm of the company.
Technologies: Figma, Sketch, After Effects CC
UX Designer
2019 - 2021
HSBC
- Designed new features to help drive growth for Hong Kong’s favorite digital wallet.
- Created an in-app loyalty program to enhance and strengthen the PayMe ecosystem.
- Headed the research and design for PayMe’s most requested feature, Split Bill.
- Ran regular workshops with senior stakeholders to help define the product roadmap based on customer insights.
- Tested and learned by rapidly producing multiple concepts and prototypes, knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.
Technologies: Figma, Sketch, B2B
UX Designer
2017 - 2019
Harrods
- Worked on a range of key strategic projects and quick test-and-learn conversion optimizations across the whole customer experience.
- Promoted the discipline across the business, mentored creatives, and grew the department to a team of four by demonstrating value to senior stakeholders as Harrod’s first UX design hire.
- Led A/B and usability programs by setting up a testing lab within the Harrods store to enable the design team to conduct regular testing sessions on a new design and the existing features and assess product categories performing poorly online.
Technologies: Sketch, Adobe After Effects, Photoshop 7
Product Designer
2017 - 2017
FILISIA INTERFACES
- Facilitated workshops with key stakeholders and customers to deliver a detailed report on the buying journey and customer empathy maps evaluating the process for schools to acquire and onboard new special educational needs products.
- Delivered a complete redesign of Filisia’s website to increase orders for their flagship product, Cosmo.
- Created a product roadmap to drive customer acquisition for the Cosmo product.
Technologies: Sketch
UX/UI Consultant
2015 - 2016
TEKsystems
- Managed key accounts across the technology, finance, and retail spaces.
- Helped grow the digital services offering and team.
- Helped scale design teams for many startups in London.
Technologies: Microsoft
Education
2011 - 2014
Bachelor's Degree in Psychology
Nottingham Trent University - Nottingham, UK
Certifications
AUGUST 2016 - PRESENT
Diploma in Digital Marketing
Chartered Institute of Marketing
Experience
Tools
Collaboration That Works
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