Jack Mawhinney, Designer in London, United Kingdom
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Jack Mawhinney

Verified Expert  in Design

Bio

Jack is an end-to-end product designer from London with a strong background in UX and product strategy. His experience is predominantly in fintech and eCommerce, where he's delivered large-scale projects for brands such as HSBC and Harrods. More recently, he's worked in Hong Kong, helping several startups get off the ground. Jack also specializes in scaling design teams, advocating best practices, and taking part in many mentoring initiatives outside of work.

Portfolio

Work Experience

Senior Product Designer

2022 - PRESENT
PepsiCo
  • Created and managed the PepsiCo design system, as a senior product designer.
  • User researched contextual inquiry and researched presentations to senior stakeholders to inform product strategy.
  • Planned roadmaps and prioritized features with product leaders.
Technologies: Data Visualization Design, Dashboard, Dashboard Design, Web App Design, Responsive Web Design, UX Design, UI Design, Product Design, Ideation, UX Research, Mobile Apps, User Testing, Design Systems, Figma, Adobe XD Design, InVision, Analytical Dashboards, B2B Design, MVP Design

Senior Product Designer

2021 - 2021
Rush Hour Digital
  • Built frameworks, design experience ecosystems, and distinct brand visual identities for startup clients within the fintech space and education sector while working as an interim design lead (maternity cover).
  • Designed a collaborative digital workspace for the Agency for French Education Abroad (AEFE) to allow French international school students to participate in remote exchange projects with other classes from all over the globe.
  • Redefined the design services offered so that the business could charge higher prices for its projects by monetizing discovery research and opening up a consultancy arm of the company.
Technologies: Figma, Sketch, Adobe After Effects Design, MVP Design

UX Designer

2019 - 2021
HSBC
  • Designed new features to help drive growth for Hong Kong’s favorite digital wallet.
  • Created an in-app loyalty program to enhance and strengthen the PayMe ecosystem.
  • Headed the research and design for PayMe’s most requested feature, Split Bill.
  • Ran regular workshops with senior stakeholders to help define the product roadmap based on customer insights.
  • Tested and learned by rapidly producing multiple concepts and prototypes, knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.
Technologies: Figma, Sketch, B2B Design, MVP Design, Payment Gateways

UX Designer

2017 - 2019
Harrods
  • Worked on a range of key strategic projects and quick test-and-learn conversion optimizations across the whole customer experience.
  • Promoted the discipline across the business, mentored creatives, and grew the department to a team of four by demonstrating value to senior stakeholders as Harrod’s first UX design hire.
  • Led A/B and usability programs by setting up a testing lab within the Harrods store to enable the design team to conduct regular testing sessions on a new design and the existing features and assess product categories performing poorly online.
Technologies: Sketch, Adobe After Effects Design, Photoshop

Product Designer

2017 - 2017
FILISIA INTERFACES
  • Facilitated workshops with key stakeholders and customers to deliver a detailed report on the buying journey and customer empathy maps evaluating the process for schools to acquire and onboard new special educational needs products.
  • Delivered a complete redesign of Filisia’s website to increase orders for their flagship product, Cosmo.
  • Created a product roadmap to drive customer acquisition for the Cosmo product.
Technologies: Sketch

UX/UI Consultant

2015 - 2016
TEKsystems
  • Managed key accounts across the technology, finance, and retail spaces.
  • Helped grow the digital services offering and team.
  • Helped scale design teams for many startups in London.
Technologies: Microsoft Development
2011 - 2014

Bachelor's Degree in Psychology

Nottingham Trent University - Nottingham, UK

AUGUST 2016 - PRESENT

Diploma in Digital Marketing

Chartered Institute of Marketing

Tools

Figma, Sketch, Lightroom CC, Adobe Analytics, Treejack, Adobe After Effects Design, Photoshop, Adobe After Effects Design, Adobe XD Design, InVision

Platforms

Microsoft Development, Mobile App Design, Android Design, iOS Design, WordPress Design

Industry Expertise

Retail & Wholesale, Fashion

Other

B2C Marketing, UX Research, Product Roadmaps, UI Design, Design Workshops, UX Design, Agile Sprints, UX Design, Feature Prioritization, Usability Testing, Discovery Workshops, Product Strategy, UX Roadmaps, UI Design, Mobile UI Design, Mobile UX Design, Information Architecture, Card Sorting, User Flow Design, Empathy Mapping, UI Design, Live Chat, Design Systems, Fintech Development, Finance, Financial UX, Financial Design, Lean Startups, Scaling, UX Design, Minimum Viable Product (MVP), Luxury, Feature Roadmaps, Digital Filters, Luxury Retail, Fashion Design, CRO, Guerilla Usability Testing, UX Design, UI Affordances, UI Design, UX Design, E-commerce UX Design, Platforms, Redesign, Tree Testing, Internationalization, International Data Privacy Regulations, Global, Global Business, Trade Finance, Higher Education, Edtech Design, Collaboration, Cross-functional Collaboration, Cross-functional Team Leadership, Entity Relationships, Functional Design, Risk Management, Wireframing, Stakeholder Management, Client Guides, Client Success, UX Design, Web Design, Responsive Web Design, Responsive Design, Mobile App, Product Design, User Journeys, UX Design, UX Design, Whiteboarding, Web Design, UI Design, Digital Product Design, Agile Design, Leadership, Mobile App Design, Design Leadership, Design Thinking, Stakeholder Interviews, Workshops, Business, Data Visualization Design, User Research, Visual Design, UX Review, E-commerce Website Design, E-commerce Website Design, B2B Design, Web Dashboards, MVP Design, Payment Gateways, Rebranding, Cognitive Psychology, Indonesia, Localization, Localization Testing, Accounts, Invoices, Trade, Digital Transformation, Dashboard, Dashboard Design, Web App Design, Ideation, Mobile Apps, User Testing, Analytical Dashboards

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