Jane Tran, Designer in Toronto, ON, Canada
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Jane Tran

Verified Expert  in Design

Bio

With eight years of experience, Jane is a senior product designer who's passionate about creating simple and intuitive experiences backed by data and research. She has led design on multiple products, closely collaborating with product and engineering teams. Jane believes in constantly testing and refining products to provide users with the best experience.

Portfolio

Work Experience

Senior Product Designer

2022 - PRESENT
Shopify
  • Contributed to internal platforms to improve efficiencies within the Shopify Fulfillment Network (SFN).
  • Led UX on multiple projects, working closely with product and engineers.
  • Designed features for our core platform to provide a more robust solution to our merchants.
Technologies: Figma

Senior Product Designer

2021 - PRESENT
Rose Rocket
  • Led the design of the workflows/ecosystems team, working closely with product managers and engineers.
  • Helped build the component library of the RoseRocket design system.
  • Created user flows and high-fidelity designs backed up by user research, data, and customer feedback.
Technologies: Jira, Product Design, Figma, Web Accessibility

Senior UX Designer

2020 - 2021
Air Canada
  • Designed a refund flow specifically for COVID-19 that helped millions of customers quickly cancel flights online over a weekend.
  • Worked closely with product managers, developers, and businesses to solve solutions regarding the booking flow.
  • Created a competitive airline analysis for the booking flow to help businesses understand the pain points within the current flow.
  • Conducted multiple design audits through aircanada.com to ensure the design and UX consistency within the website.
Technologies: InVision, Zeplin Design, Sketch, Photoshop

Design Lead for Dealer Products

2018 - 2020
Motoinsight
  • Designed a dealer dashboard used by over 150 dealerships to help manage their customers.
  • Helped build the Nitro design system and style guide, including colors, typography, basic web elements, and interactions.
  • Designed a simple and intuitive preorder flow for the Care by Volvo program.
  • Designed a white-labeled build and price flow used by various dealerships in Canada and the US.
  • Conducted various user interviews to gather research and data for design and business decisions.
Technologies: InVision, Adobe Creative Suite Design, Sketch, Principle Design, Axure, Jira

Digital UI/UX Designer

2016 - 2018
Porter Airlines
  • Led multiple user interviews with CSRs to gain valuable insight into redesigning the check-in flow.
  • Became an expert and leader on web accessibility to ensure everything met WCAG 2.0 AA standards.
  • Redesigned the homepage in six months, taking into account accessibility, business, and creative needs.
Technologies: Axure, Adobe Creative Suite Design, Jira

Experience Design Intern

2015 - 2015
SapientNitro
  • Helped design screens and wireframes for the Fiat Chrysler Automotive project.
  • Led the design on an internal tool called URSASocial used within Sapient Toronto for social activities.
  • Collaborated with project managers, developers, visual designers, and other UX designers to ensure consistency across projects.
Technologies: Axure
2012 - 2016

Bachelor's Degree in Global Business and Digital Arts

University of Waterloo - Waterloo, ON, Canada

Tools

Sketch, InVision, Figma, Axure, Zeplin Design, Photoshop, Adobe Creative Suite Design, Principle Design, Jira, Flow

Industry Expertise

Aircraft & Airlines, Healthcare App Design, Automotive, Education

Other

UX Design, User Testing, Product Design, Wireframing, Web Design, UX Design, UX Design, UI Design, Responsive Web Design, UX Design, UI Design, Web UI, Web UX Design, Booking, UI Design, User Research, Prototyping, SaaS Design, Design Systems, Mobile App Design, Mobile App Design, Web UI Design, Dashboard Design, Presentations, User Flow Design, E-commerce Website Design, Business Research, Car Dealerships, Landing Pages, Adult Education, UX Design, Educational Portals, Rapid Prototyping, Web Design, Digital Retailing, CX Design, Customer Management Applications, Dashboard, OEMs, Prototype Design, White Label Design, Cars, Canada, Purchase Orders, Web Accessibility, Accessible Web Design, Digital Marketing Design, Learning Management Systems (LMS), Higher Education, Continuing Education, Travel, Component Libraries, UX Design

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