Jay Oldaker, Designer in Canton, OH, United States
Jay Oldaker

Designer in Canton, OH, United States

Member since September 2, 2016
Jay is a user experience and product design veteran. For the past 16 years, he's worked on web and mobile applications, spanning healthcare, social media, entertainment, and environmental tech for venture-backed startups and Fortune 500 companies. With an extensive background in agile UX and design thinking, Jay's work has been featured in books and publications across the web.
Jay is now available for hire


  • Senior Scrum Master

    2020 - 2021
    • Facilitated two scrum teams on the Lighthouse API program for VA.gov.
    • Created Agile Playbook for Oddball Agile team, outlined practices, frameworks, and common goals for our department.
    • Created Service Blueprint for VA.gov support channels to better inform leadership about processes, procedures, and pain points for the internal team.
    Technologies: Jira, Confluence, Scrum, Agile
  • Lead UX Designer

    2017 - 2020
    Westfield Insurance
    • Organized a complete redesign of a corporate website using Sketch, Optimal Workshop, and InVision.
    • Led the design team through conception and execution of a new customer portal.
    • Held design thinking workshops with various departments at the company.
    • Created early conceptual Axure prototypes for internal underwriting systems.
    • Assisted the innovation team with user-centered principles and direction.
    Technologies: Silk UI, Bootstrap, Sketch, InVision, Agile UX

Other Experience

  • Partners in Design – A Guide to Client Empathy (Publication)
    Being empathetic is not a selective practice. Designers know how to use empathy to uncover the behaviors and needs of a user. Those same methods and techniques can be used in client relationships.


  • Bachelor's Degree in Communication Arts/Public Relations
    1996 - 2001
    Malone University - Canton, OH, USA


  • Certified Scrum Master
    APRIL 2021 - APRIL 2023
    Scrum Alliance



  • InVision


Canton, OH, United States

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