Mathew Kelcher

Designer in Paris, France

Member since February 23, 2022

Mathew specializes in UX research and design for products, services, and experiences that take large and small businesses to the next level. He has 15 years of experience in hands-on design and leading teams across all phases of the design lifecycle, from defining an experience vision to designing screens. Mathew has designed for many well-known and luxury brands, including Auchan, Balenciaga, BNP Paribas, Carrefour, Cartier, Europcar, Kering, Panasonic, Pernod Ricard, Swarovski, and YSL Beauty.

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Portfolio

Digital Design

Digital Art Conservation
- 3D
- 3D Scanning
- Laser Scanning
- Augmented Reality (AR)
- 3D Art
- Art History
YSL Beauty | Rouge Sur Mesure
- App UX
- iOS
- User Experience (UX)
- Design Thinking
- Augmented Reality (AR)
- Digital Product Design
- Internet of Things (IoT)
- User Research
- Workshop Facilitation
- Design Sprints
- B2C
- Product Strategy
- Ideation
- Product Target Vision
- Customer Journeys
- UX Design
- Problem Framing
- UX Strategy
- UX Research
- Product Design
- eCommerce
- eCommerce UX
- User Experience Strategy
- User Experience Design
- Wireframing
- User Journeys
- User Journey Maps
- UX Prototyping
- Rapid Prototyping
- User Personas
Europcar International | Website and App Redesign
- Omnichannel
- Service Design
- App UX
- Strategic Design
- iOS
- Responsive Web Design (RWD)
- Product Design
- Design Thinking
- Design Sprints
- User Research
- Workshop Facilitation
- Miro
- B2C
- B2B
- Product Strategy
- Ideation
- Product Target Vision
- Customer Journeys
- User Testing
- UX Design
- Problem Framing
- Digital Product Design
- UX Strategy
- Responsive Design
- UI Design
- UX Research
- Mobile UX Design
- Mobile App Design
- Mobile Design
- MVP Design
- eCommerce UX
- eCommerce UI
- User Journeys
- User Experience (UX)
- User Experience Strategy
- Wireframing
- User Journey Maps
- UX Prototyping
- Rapid Prototyping
- User Personas
- Prototyping
Swarovski | Christmas Game Website
- 2D Games
- Mobile Game Design
- 360 Campaigns
- User Experience (UX)
- Responsive
- eCommerce
- B2C
- Workshop Facilitation
- Design Thinking
- Remote User Testing
- User Testing
- Ideation
- Product Target Vision
- Customer Journeys
- UX Design
- Responsive Design
- UI Design
- Web Design
- Mobile Design
- eCommerce UX
- eCommerce UI
- User Experience Design
- User Experience Strategy
- UX Research
- Wireframing
- User Journeys
- Game Design
- UX Prototyping
- User Personas
Balenciaga.com | Omnichannel Experience
- eCommerce
- Luxury
- Responsive
- Design Sprints
- UX Design
- User Research
- Design Thinking
- Workshop Facilitation
- Ideation
- Product Target Vision
- Customer Journeys
- User Testing
- UX Research
- Web UX Design
- Mobile Design
- Web Design
- eCommerce UX
- eCommerce UI
- User Experience (UX)
- User Experience Design
- User Experience Strategy
- Wireframing
- User Journeys
- User Journey Maps
- UX Prototyping
- User Personas
Enedis | B2B App for Training Team
- Service Design
- Design Thinking
- Design Sprints
- Enterprise Application Design
- B2B
- Workshop Facilitation
- User Research
- User Experience (UX)
- Ideation
- Customer Journeys
- User Testing
- UX Design
- Problem Framing
- UX Strategy
- UX Research
- User Experience Design
- User Experience Strategy
- Wireframing
- User Journeys
- User Journey Maps
- UX Prototyping
- Rapid Prototyping
- User Personas
Cartier | Watchmaking Encounters Website
- UX Design
- 3D
- Immersive Experiences
- Responsive
- Responsive Design
- Web Design
- Mobile Design
- UI Design
- eCommerce UX
- eCommerce UI

Employment

Head of Experience Design
2018 - 2021
Publicis Luxe
- Recruited and led a venture-focused design team, combining creative thinking with strategic design to drive digital product innovation, growth, and measurable business impact for clients.
- Provided design direction, from ideation to delivery, on multiple projects for established corporations and new business ventures.
- Advocated for design culture, design value, and human-centered design approaches internally and with clients.
Technologies: Figma, Sketch, Miro, Zeplin, ProtoPie, Design Leadership, UX Research
Guest Lecturer
2018 - 2020
CELSA Sorbonne University
- Taught design thinking for master's-level marketing students.
- Prepared the course curriculum, learning materials, and workshop activities.
- Mentored students on independent design projects for courses.
Technologies: Miro, Design Thinking
Experience Design Manager
2015 - 2018
Nealite (Acquired by PWC Experience Center)
- Managed and worked alongside design teams focused on strategic design projects for innovation, product design, service design, and design thinking. The agency was entirely dedicated to design and design thinking approaches.
- Led an in-house user research lab that ran qualitative user research in 14 countries remotely and in person.
- Delivered designs for BNP Paribas, Engie, Kering, Balenciaga, Pernod Ricard, Carrefour, Enedis, ATOS, Auchan, Panasonic, and Standard Chartered Bank.
Technologies: Sketch, Zeplin, Design Leadership
Product Designer
2008 - 2015
HSBC
- Led a team designing B2B and B2C services, allowing customers to track SEPA mass payment transactions throughout their lifecycle.
- Redesigned the experience and tools for wealth management agency staff and customers.
- Redesigned legacy core banking services as part of a global initiative to standardize customer experience and business tools.
Technologies: Service Design, Product Design

Experience

Service Design15 years
Digital Product Design15 years
UX Design10 years
Workshop Facilitation8 years
Customer Journeys8 years
Design Thinking8 years
UX Strategy8 years
Qualitative Research8 years

Location

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Designer in Paris, France

Portfolio

Employment

Head of Experience Design

Guest Lecturer

Experience Design Manager

Product Designer

Experience

Location