Ricardo Leon Jimenez, Designer in Kensington, MD, United States
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Ricardo Leon Jimenez

Verified Expert  in Design

Designer

Location
Kensington, MD, United States
Toptal Member Since
February 26, 2019

Ricardo has over 10 years of experience in product design with startups and major brands. He has a solid foundation in human-centered design, design thinking, and agile. Ricardo has led the implementation of design systems applying Apple Human Interface Guidelines, Google Material Design, and Bootstrap. He is well-versed in user research, user experience (UX), user interface design, SaaS, Figma, Sketch, Adobe XD, Invision, Slack, and Jira.

Portfolio

Work Experience

Managing Director, Product Design

2021 - PRESENT
Pactica
  • Founded and led an independent design studio with a unique creative leadership approach, working with clients such as PwC, Pacific Life, and the Department of Veterans Affairs.
  • Focused on the tech, engineering, finance, hospitality, and government segments.
  • Performed user research, UI/UX design, wireframes, prototyping, visual design, illustrations, and user testing services.
Technologies: Adobe CC, Adobe Illustrator, Figma, Sketch, Illustration, Color Theory, Vector Illustration, Narrative UX, Brainstorming, Asset Design, UX Wireflows, Design Systems, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Conversion Rate, Conversion, Data Visualization, Dashboards, Layout Design, UI Components, Landing Pages, User Research, Finance, Competitive Analysis, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, SaaS, Mobile Apps, Travel Design, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, Iconography, Icon Design, Technical Drawing, On-screen Displays (OSD), Logo Design, Typography, User Journeys, Wireframing, eCommerce, Color Palettes, Consumer Products, Consumer-facing Product Design, Responsive Web Apps, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), Fintech, B2C, SaaS Design, Web App Design, User Personas, User Stories, Microsoft PowerPoint, Mockups, PowerPoint Design, Professional Services, Style Guides, Web, Admin Panels, Form Design, Mobile First, Service Design, Software as a Service (SaaS), System Design, User Flows, Automotive

Product Designer

2019 - 2021
US Citizenship and Immigration Services
  • Advanced the mission to adjudicate millions of immigration requests.
  • Accelerated transition to digital immigration processing.
  • Designed solutions to support refugees and asylum programs.
Technologies: Adobe Creative Suite, Adobe Illustrator, Sketch, InVision, Human Interface Design, Lean Startups, Design Thinking, Mobile UI Design, Mobile UX, User Experience (UX), Mobile Design, Government, Responsive Web Design (RWD), Print, Color Theory, Vector Illustration, Brainstorming, Asset Design, UX Wireflows, Design Systems, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Conversion Rate, Conversion, Data Visualization, Dashboards, Layout Design, UI Components, User Research, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, SaaS, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, Iconography, Icon Design, Technical Drawing, User Journeys, Wireframing, Color Palettes, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), SaaS Design, Web App Design, User Personas, User Stories, Microsoft PowerPoint, Mockups, PowerPoint Design, Professional Services, Style Guides, Web, Admin Panels, Form Design, Service Design, Software as a Service (SaaS), System Design, User Flows

Chief Product Designer

2017 - 2018
Megapixel Software
  • Worked for Megapixel Software, an early-stage startup that offers its enterprise partners a cloud-based platform to automate grading paper-based assessments.
  • Owned the FlashGrade product experience and marketing initiatives for the web, mobile, and multifunction printers.
  • Drove the design of value-added solutions for our enterprise customers to help them grow revenue and differentiate from the competition.
Technologies: Jira, Slack, Adobe Creative Suite, Sketch, InVision, Product Design, Figma, Adobe Illustrator, Adobe Photoshop, Adobe Experience Design (XD), HTML, Bootstrap, CSS, JavaScript, Digital Innovation, HTML5, Mobile UI Design, Mobile UX, User Experience (UX), Mobile Design, User Testing, Responsive Web Design (RWD), Print, Illustration, Graphic Design, Color Theory, Vector Illustration, Character Design, Character Illustration, Branding, Brainstorming, Asset Design, UX Wireflows, Mobile App Design, Design Systems, Usability Testing, Web Design, UX Strategy, Strategy, Data Visualization, Dashboards, Layout Design, UI Components, Landing Pages, Agile, User Research, Competitive Analysis, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, SaaS, Mobile Apps, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, Iconography, Icon Design, Logo Design, Typography, User Journeys, Wireframing, Color Palettes, Consumer Products, Android, Consumer-facing Product Design, Responsive Web Apps, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), B2C, SaaS Design, Web App Design, User Personas, User Stories, Microsoft PowerPoint, Mockups, PowerPoint Design, Style Guides, Web, Admin Panels, Form Design, Mobile First, Service Design, Software as a Service (SaaS), System Design, User Flows

Senior Product Manager

2014 - 2017
SAP
  • Collaborated with my team to oversee the SuccessFactors mobile learning apps used by major organizations like Colgate, Marriott, and Hugo Boss to train their employees worldwide.
  • Led a design and development team located in the U.S., India, and China.
  • Drove customer satisfaction by shipping new features, understanding customer needs, helping resolve customer escalations, and responding to customer inquiries and issues.
Technologies: Sketch, Jira, Slack, InVision, Payroll & Benefits, SAP, Digital Innovation, Mobile UI Design, Mobile UX, User Experience (UX), Mobile Design, User Testing, Responsive Web Design (RWD), Brainstorming, Mobile App Design, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Dashboards, Layout Design, UI Components, User Research, Competitive Analysis, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, SaaS, Mobile Apps, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, User Journeys, Android, Stakeholder Management, Journey Mapping, Human-centered Design (HCD), SaaS Design, Web App Design, User Personas, User Stories, Microsoft PowerPoint, Mockups, PowerPoint Design, Style Guides, Web, Admin Panels, Form Design, Mobile First, Software as a Service (SaaS), System Design, User Flows

Mobile Product Manager and Designer (Contract)

2013 - 2014
Amtrak
  • Worked on the Amtrak mobile app for iOS, Android, and Windows Phone, and Amtrak mobile site. Millions of unique visitors a month use it to book trip tickets, check train status, search for trip information, and access their eTickets.
  • Introduced a new booking user experience for Amtrak mobile.
  • Coordinated a multi-channel marketing campaign to drive awareness of the mobile app.
Technologies: Jira, Adobe Creative Suite, Mobile UI Design, Mobile UX, User Experience (UX), Mobile Design, User Testing, Responsive Web Design (RWD), Print, Color Theory, Brainstorming, Asset Design, UX Wireflows, Mobile App Design, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Data Visualization, Dashboards, Layout Design, UI Components, Landing Pages, User Research, Competitive Analysis, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, Mobile Apps, Maps, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, User Journeys, Wireframing, eCommerce, Consumer Products, Consumer-facing Product Design, Responsive Web Apps, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), B2C, User Personas, User Stories, Microsoft PowerPoint, Mockups, PowerPoint Design, Style Guides, Web, Form Design, Mobile First, Software as a Service (SaaS), System Design, User Flows

Co-founder | Creative Mind

2012 - 2013
KnackMaster
  • Oversaw all of the design and product initiatives.
  • Designed a series of educational games called The Adventures of Enzo and Friends; they aimed to teach young children social skills.
  • Developed mobile games and storybooks in collaboration with a creative team distributed worldwide.
Technologies: Adobe After Effects, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Product Design, Mobile UX, User Experience (UX), Mobile Design, User Testing, Responsive Web Design (RWD), Print, Squarespace, Illustration, Graphic Design, Color Theory, Vector Illustration, Character Design, Character Illustration, Branding, Narrative UX, Brainstorming, Asset Design, Gamification, UX Wireflows, Mobile App Design, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Layout Design, UI Components, Landing Pages, User Research, Competitive Analysis, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, SaaS, Mobile Apps, Design Leadership, User Workflows, User Journey Maps, Logo Design, Typography, User Journeys, Color Palettes, Consumer Products, Consumer-facing Product Design, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), B2C, HTML, CSS, User Personas, User Stories, Microsoft PowerPoint, Mockups, PowerPoint Design, Style Guides, Web, Form Design, Mobile First, System Design, User Flows

Product Manager

2008 - 2012
Nokia
  • Worked on Nokia HERE which provided mapping content, navigation services, and location solutions.
  • Led the development of digital platforms for merchants and small businesses.
  • Managed one of the ten projects that were instrumental to Nokia and Microsoft's strategic partnership, which aimed to create a new global mobile ecosystem.
Technologies: Adobe Illustrator, Adobe Photoshop, Jira, Mobile UX, Mobile Design, Finance, Responsive Web Design (RWD), Brainstorming, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Layout Design, UI Components, Landing Pages, User Research, Competitive Analysis, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, SaaS, Mobile Apps, Maps, Enterprise Application Design, Dashboard Design, User Workflows, User Journey Maps, Web App UX, User Journeys, Consumer Products, Stakeholder Management, Journey Mapping, Human-centered Design (HCD), B2C, SaaS Design, Web App Design, User Personas, User Stories, Microsoft PowerPoint, Mockups, PowerPoint Design, Style Guides, Web, Admin Panels, Form Design, Mobile First, Software as a Service (SaaS), System Design, User Flows
1999 - 2000

Master of Science (MSc) Degree in Space Studies

International Space University - Strasbourg, France

1995 - 1998

Bachelor of Science (BSc) Degree in Aerospace Engineering

Georgia Institute of Technology - Atlanta, GA, USA

Tools

Adobe Illustrator, Adobe Experience Design (XD), Sketch, Slack, Jira, InVision, Figma, Google Sheets, Microsoft PowerPoint, Adobe Photoshop, Adobe, Adobe InDesign, Adobe After Effects, Illustrator CC, Adobe Creative Suite, Photoshop CC, Adobe CC, Zeplin

Languages

HTML, HTML5, CSS, JavaScript

Platforms

iOS, Web, Android, Apple Watch, Mobile

Industry Expertise

Government, Consumer Products, Professional Services, Education, Transportation & Shipping, Aerospace Engineering, Aircraft & Airlines, Automotive, Real Estate

Other

SaaS, Responsive Web Design (RWD), Product Design, UI Design, UX Design, Visual Design, Bootstrap, Information Architecture (IA), Human Interface Design, Lean Startups, Agile, User Interface (UI), Mobile UI, Mobile UI Design, Mobile UX, Mobile UX Design, User Experience (UX), Mobile Design, Web App Design, User Testing, Squarespace, Print, Web App UI, Web UI Design, Illustration, Graphic Design, Color Theory, Vector Illustration, Character Design, Character Illustration, Branding, Mobile App Design, Web Design, Brainstorming, Asset Design, Gamification, UX Wireflows, Design Systems, Usability Testing, UX Strategy, Strategy, Data Visualization, Dashboards, Layout Design, UI Components, Landing Pages, Competitive Analysis, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Websites, Mobile Apps, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, Iconography, Icon Design, Technical Drawing, Technical Illustration, User Journeys, Wireframing, Color Palettes, Consumer-facing Product Design, Responsive Web Apps, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), B2C, SaaS Design, User Personas, User Stories, Mockups, PowerPoint Design, Style Guides, Admin Panels, Form Design, Mobile First, Service Design, Software as a Service (SaaS), System Design, User Flows, User Research, Interactive Design, Design Thinking, Fintech, Finance, Narrative UX, Maps, Travel Design, Industrial Equipment, On-screen Displays (OSD), Logo Design, Typography, eCommerce, Audits, Mobile Learning, Wearable Technology, Rapid Prototyping, SAP, Digital Innovation, Apps, Native Mobile Apps, Enterprise, UI Style Guides, Hybrid Apps, Consumer Applications, Mobile Games, Creative Design, Game Design, Startups, Children's Illustration, iPhone, iPad, Photography, iOS Camera, Payroll & Benefits, Conversion Rate, Conversion, Satellite Images, Systems Engineering, Aerospace & Defense, Robotics, Aeronautics, Human-machine Interface (HMI), Human-computer Interaction (HCI), Creative Briefs, UX Leadership, Qualitative Research, Mobile-first Design, Responsive UI, Responsive, Responsive Layout, Responsive Design, Desktop App Design, Desktop Web Design, Qualitative Reports, Web UX Design, Mobile Web, User Roles, UX Branding, Product Branding, Brand Design, Web UX, Holistic UX Design, UI Branding

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