2020 - PRESENT
- Worked with Waypoint to maintain and create new features for a real estate cloud-based platform, including reporting 2.0, an AUM dashboard, an income statement, and a balance sheet.
- Gathered requirements and came up with visual solutions.
- Created diagrams and artifacts to communicate ideas.
- Brought visualization to different fidelity levels.
- Created user stories and managed interactions.
- Gathered the design component and created the design system library in Sketch.
- Provided interaction design that focuses on the way users will interact with it.
Technologies: Sketch, User Experience (UX), Digital Product Design, User Interface (UI), UI Components, Jira, Whimsical, SaaS, Axure RP Pro, InVision
2019 - 2020
- Worked with McGowan Partners LLC for two different projects: B2B web app mockups and the USADA paperless application to create screens and high-fidelity mockups and artifacts to send to developers.
- Created flows and the sitemap and designed the mockup for low-fidelity and fidelity.
- Created the design system using a library in the Sketch app for two different products.
Technologies: Sketch, User Experience (UX), Digital Product Design, User Interface (UI), Zeplin, Axure RP Pro, InVision
Senior UX/UI Designer
2019 - 2020
- Communicated with operation team to gathering feedbacks from existing financial web application platform.
- Connected with marketing team for product branding.
- Presented the design concept to stakeholders.er-friendly, intuitive and attractive interface.
- Redesigned a single financial web application platform for LaaS product lines to support small and medium businesses.
- Eliminated the complexity of conventional finance and data-driven design in order to offer a delightful and meaningful experience for both businesses and investors.
- Analyzed data, goals, and needs to make sure every factor is involved and proven to be ease of use and take no effort to complete a user’s journey with satisfaction.
- Increased the chances of product success by carrying out UX research and UX design methods to identify the best-performing solution in designing a user-friendly, intuitive, and attractive interface.
- Developed a design system.
- Managed and delegated responsibilities to other UI developers.
Technologies: Sketch, User Experience (UX), Digital Product Design, User Interface (UI), Axure RP Pro, HTML5, HTML, Apple Keynote, Abstracts, Zeplin, UXPin, Flinto, Framer, InVision
2017 - 2018
Premiere Global Services, Inc., or PGi
- Gathered feedback of the current Globalmeet product mobile application from the customer service team.
- Collected tracking data to analyze the performance and health of product from customer journey analytics.
- Gathered the requirements and design expectations from stakeholders.
- Redesigned a rich mobile app on both platforms, iOS and Android, that allows participants to quickly join a meeting from any device, primarily focus on providing significant value for overall customer experience by taking every step into UX process including research, analysis, and design.
- Presented the design concept with both of the low-fidelity and hi-fidelity versions along with branding and visual details.
- Validated data through user testing sessions to demonstrate the value of the research finding to stakeholders and product team.
- Created an interactive prototype and collaborate with developers to guide the final actionable design recommendations.
- Integrated with the UCaaS team in designing a call feature for mobile and chat feature for the desktop application.
- Worked with UI system manager to develop a design system.
Technologies: iOS, Android, Sketch, User Experience (UX), Digital Product Design, User Interface (UI), HTML5, HTML, CSS3, CSS, WordPress, Bootstrap, Adobe After Effects, Apple Keynote, Axure RP Pro, Abstracts, Zeplin, UXPin, Adobe Flash, ProtoPie, Flinto, Framer, InVision, Adobe Illustrator, Adobe Photoshop
2017 - 2017
- Integrated with client needs and design expectations.
- Conducted user research through surveys and onsite interviews.
- Redesigned the valet app that facilitates and streamlines the valet process.
- Proposed a solution including the addition of a tip function for users, the ability to track dropped off cars and pick up requests at any time.
- Crafted the user interactions for the final design that looks exactly like the actual app.
- Performed user testing and usability testing.
Technologies: iOS, Sketch, User Experience (UX), User Interface (UI), Adobe Animate, Adobe After Effects, Apple Keynote, Axure RP Pro, Abstracts, Zeplin, UXPin, Adobe Flash, Flinto, Framer, InVision, Adobe Photoshop
Senior Web Designer
2006 - 2008
Advanced Info Service Public Company Limited (AIS)
- Designed intranet web applications to match new layouts and themes using Macromedia Dreamweaver, Adobe Flash, and Eclipse.
- Converted classic ASP pages to HTML and JSP code.
- Worked with QA team to validate user experiences and ensure requirements were met.
- Provided graphics for web and windows applications.
2004 - 2006
Advanced System Consulting (ASC)
- Improved user experience designs for company web applications.
- Reviewed and provided feedbacks for wireframes and mockups created by external vendors.