Eva Kasiak, Project Manager in Gdańsk, Poland
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Eva Kasiak

Verified Expert  in Project Management

Bio

Eva is an IT project manager, Advanced Certified ScrumMaster, and Agile Certified Coach with 15+ years of experience. She specializes in supporting companies in Scrum and Agile adoption and relentless improvements of processes, productivity, and efficiency. Eva is currently working with SaaS and software development companies that have either implemented Scrum and want to maximize the benefits or decided they want to have Agile ways of working and Scrum is their starting point.

Expertise

  • Agile
  • Agile Coaching
  • Agile Leadership
  • Agile Project Management
  • Agile Workflow
  • Coaching
  • Jira
  • Scrum

Work Experience

Agile Coach | Senior Scrum Master

2017 - PRESENT
Lufthansa Systems Poland
  • Joined the organization to help the 25-member software development team implement better ways of working with Scrum.
  • Transitioned into an organization-wide change management role to help them adopt agile thinking.
  • Worked with the scrum master community and software development teams to create even better products with Scrum.
  • Collaborated with product owners to align on the product roadmaps and manage the product portfolio.

Scrum Master | Agile Project Manager

2012 - 2017
New Media and Technologies
  • Assisted companies in configuring Jira software, Jira Service Management, and Confluence while working as a freelance scrum master and agile project manager.
  • Supported companies from the United States, United Kingdom, and Central Europe in building products and services that incorporated Agile ways of working into their operations.
  • Built a presence in the Atlassian Marketplace and delivered custom apps and workflows.

Scrum Master

2010 - 2012
European Directories
  • Transitioned from a project manager role to scrum master, supporting the organization in adopting the Scrum framework.
  • Rolled out Scrum across multiple locations and created the collaboration approach for distributed teams.
  • Integrated Atlassian tools into Scrum ways of working and created dashboards.

Project Manager

2006 - 2010
European Directories
  • Managed IT projects for the directories business, which migrated from a print business to online and mobile.
  • Rolled out mobile and online platforms for Austria, The Netherlands, Poland, the Czech Republic, and Slovakia.
  • Planned the program, worked with multiple locations and established stakeholder reporting, project planning and management, risk management plans, and daily operations.

Product Manager

2004 - 2006
Zoom Agency
  • Created a strategic plan for growing the online health vertical.
  • Managed the annual budget and spending along with the internal and external cost of operations and revenue plans.
  • Collaborated with external media partners to plan online promotions.

Marketing Internship

2004 - 2004
Philip Morris International
  • Assisted the brand manager in launching a new line of cigarettes.
  • Collaborated with the brand manager and internal marketing team to plan the roll-out activities, including the schedule.
  • Provided briefs to external suppliers and collaborated with them to ensure on-time deliverables.

Project History

Agile Transformation in an Aviation Industry Enterprise

Supported the biggest European aviation group in its Agile transformation, focusing on engaging employees; implementing the frameworks, processes, and tools; and coaching and mentoring on Agile ways of working.

Key Activities
• Facilitated and collaborated with management and the scrum master community on the Agile transformation roadmap and backlogs.
• Facilitated multi-domain workshops to build cross-functional collaboration and agreement contracts between the teams.
• Supported the leadership team in establishing the company vision.
• Coached the organization on an ongoing basis to create lasting mindset changes toward continuous improvement and change management.

Scrum Rollout | Social Impact Measurement Tool for Philanthropy

Worked with the software development team to implement the Scrum framework.

Facilitated the theoretical and practical implementation of Scrum. My work included running teambuilding workshops, helping the business align on the product development roadmap, clarifying roles, setting up reporting, and continuously improving processes.

Jira Configuration for an Ecommerce Agency

Configured Jira software for an eCommerce agency to align operations and implemented the Scrum framework for the teams.

Worked with the client to clarify the needs and requirements for the ways of working. These needs and requirements included team collaboration and configuring and implementing Jira to handle fast reaction times in the eCommerce agency and its business.

IT Project Manager for an IT Service Management Company

Introduced project management practices and processes for the managed services business in the United States and Canada.

Key Activities
• Introduced project management processes to deliver customer projects.
• Worked with departments and dozens of people in the teams to deliver Oracle platforms for customers.
• Established ways to track and report progress to stakeholders, handle risks and dependencies, and manage resources.

Jira Service Management Configuration for a Cloud-based Phone Ecosystem

Planned and implemented the migration from Redmine ITSM to Jira Service Management for a VoIP business in the United States.

Managed the scoping phase in collaboration with the customer, which included defining the type of portals required, the data structure, and the migration approach. Configured Jira Service Management to reflect the new needs and processes (frameworks) for the redefined business approach.

Education

2013 - 2015

Master's Degree in Business Administration (MBA)

Kozminski University - Warsaw, Poland

2007 - 2008

Master's Degree in Management

Warsaw Management University - Warsaw, Poland

2000 - 2005

Master's Degree in Journalism

Cardinal Stefan Wyszyński University - Warsaw, Poland

Certifications

NOVEMBER 2021 - PRESENT

ICAgile-Agile Certified Coach (ICP-ACC)

ICAgile

OCTOBER 2021 - PRESENT

ICAgile-Agile Certified Coach (ICP-ACC)

ICAgile

JULY 2020 - JULY 2022

Advanced Certified ScrumMaster (A-CSM)

Scrum Alliance

MAY 2019 - PRESENT

Associate Certified Coach (ACC)

International Coaching Federation (ICF)

DECEMBER 2010 - APRIL 2022

Certified ScrumMaster (CSM)

Scrum Alliance

Skills

Tools

Jira, Confluence, Atlassian, Atlassian Suite

Paradigms

Scrum, Agile, Agile Leadership, Agile Workflow, Agile Project Management, Kanban, Change Management

Other

Scrum Master, IT Project Management, Project Management, Project Scoping, Agile Sprints, Agile Practices, Agile Product Delivery, Scrum Coaching, Certified ScrumMaster (CSM), Workshops, Discovery Workshops, Team Mentoring, Team Building, Remote Team Leadership, Communication, Agile Certified Practitioner, Leadership, Coaching, Agile Coaching, Agile Transformation, Business Transformation, Product Management, Enterprise Coaching, Leadership & Coaching, Mentorship & Coaching, Jira Administrator, Workflow Tools, Process Improvement Project Management, Release Management

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