Marco De Stefano

Marco De Stefano

Turin, Metropolitan City of Turin, Italy
Member since February 23, 2019
Marco started out as a software developer but moved on to more suitable roles—scrum master and Agile project manager—which he’s been successfully occupying for over the past decade. His technical background and business-oriented mindset facilitate effective communication with development teams and with different business stakeholders. Recently in his latest projects, he also works as an Agile coach to foster scrum adoption.
Marco is now available for hire
Project Highlights
  • Led a team transformation from waterfall to Scrum and SAFe methodology for 3 teams located in 4 different time zones.
  • Successfully defined and implemented a ticketing platform for the biggest Brazilian online travel agency.
  • Led the team to find a technical solution and provide access to textbook lists for Italian schools to Amazon customers.
Expertise
Education
Select Certifications
Employment
  • Scrum Master
    2017 - 2019
    Travelport
    • Led three scrum development teams (a total of 15 people) in four different time zones.
    • Coached management, product team, and development teams on Agile practices and processes.
    • Cooperated with the product team on the build and management of a prioritized product backlog.
    • Set up and reorganized Jira projects to ease the transition towards scaled Agile and Agile release train organization structure.
    • Implemented scrum process and ceremonies.
    • Implemented SAFe scrum processes and cooperated with a release train engineer in program level ceremonies.
    • Cooperated with the product team, delivery managers, and DevOps to deliver software to the world's top four corporate travel management companies.
  • Scrum Master | Business Analyst
    2012 - 2017
    Amadeus (via Alten)
    • Helped in the creation of successful Agile cross-functional teams.
    • Introduced Scrum and led Scrum events for a team in three different timezones.
    • Coached the development team on the estimation of story points.
    • Introduced and set up Jira for the development team.
    • Helped the setup of Aha! for product team.
    • Acted as the main business expert in a successful project involving the most important Brazilian online travel agency.
    • Cooperated with the product team, development team and SMEs in the creation of the product backlog and in writing user stories in a standard format.
  • Business Analyst | Vendor Manager
    2012 - 2012
    Amazon
    • Defined stochastic methods for sales forecasts and warehouse replenishment plans.
    • Provided daily and on-demand reports to the business team for order and sales analysis.
    • Cooperated with a third-party vendor to integrate an external dataset to ease customer experience.
    • Analyzed promotional sales options and results.
    • Helped the whole Amazon.it organization to clean the data catalog and reduce incoming wrong data from different input sources.
  • Software Engineer
    2008 - 2012
    Asset Data
    • Led a requirement gathering phase on client premises.
    • Designed and developed for a human resource management SaaS platform used all over Europe.
    • Acted as the company expert on Kanban and Scrum practices.
    • Led the transition in a versioning system migration from SVN to Git.
    • Worked as a system engineer on internal application servers.
Project History
  • Smartpoint Pro
    Led a team transformation from waterfall to Scrum and SAFe methodology for 3 teams located in 4 different time zones.

    The scope of the project was to deliver a highly customizable travel reservation management platform for corporate travel management companies, built on top of the travel reservation management system that the company provides to online and standard travel agencies.

    I led the transformation of three teams to adopt Scrum practices and enable the on-demand release for clients which including the world's top four corporate travel management companies (with a cumulative earning of USD 94 billion in 2016). My work included the introduction of Scrum ceremonies and practices, aligning the sprint duration to comply with company standard, and leading the transition to SAFe. Our teams were then ready to be part of an official Agile release train months in advance compared to the expected target date.

    I led the backlog management and helped writing user stories to ensure that the backlog always contained the right amount of details with a standard and agreed-upon user story format.

  • Generic Ticketing Platform
    Successfully defined and implemented a ticketing platform for the biggest Brazilian online travel agency.

    The scope of the project was to build a single platform with XML interfaces to handle all aspects related to trip reservations from availabilities to fare details, booking, payment, ticketing, and reporting.

    I acted as the scrum master and business analyst throughout the project. My responsibility mainly involved coordinating the ticketing stream from requirement details until end-to-end testing phase and providing an analysis on the KPI expected for the project after the product activation.

    I also facilitated the creation and management of the product backlog as a single input channel for the team, in cooperation with the product team, development team, and SMEs.

  • Design of a Generic Ticketing Platform
    Brought an internal project from the exploratory phase to production use with customers using the product on 3 continents.

    The goal of the project was to design and develop a new ticketing platform by extending the capabilities of the existing one—which only worked with Airline IATA standards—without introducing any regression/limitations to support the issuance of contracts for non-IATA industries (rail, car, hotel, low-cost airlines, and more).

    My responsibility was to perform requirement analysis and to design the new architecture; I deployed the project successfully, and it was generic enough to be sold with little domain-specific adaptations to three different customers.

  • School Textbooks
    Led the team to find a technical solution and provide access to textbook lists for Italian schools to Amazon customers.

    The goal of the project was the creation of a specific section dedicated to textbooks on the Amazon.it website.

    My responsibility was to create a technical solution that fit the existing data model and coordinate the activity with the company providing the complete list of schools and textbooks. The main challenges were the need to integrate a new kind of service without altering the existing structure of Amazon.it website, and the need to access data available only through a third-party provider.

  • Aventinus SaaS
    Designed and developed a highly customizable microkernel architecture to support HR processes in a different domain.

    The goal of the project was to build a module-based web application to manage HR processes (performance appraisal, competency mapping, defining the course of action, and internal training courses).

    The web application uses the J2EE stack and was offered as a hosted solution—with eventual customizations—or as a simplified version as SaaS for customers within different businesses and scale (non-exhaustive list: Mitsubishi, Alitalia, Poste Italiane, KPMG, Findus, Bruno Farmaceutici).

Education
  • Postgraduate course in Business Planning
    2010 - 2011
    LUISS Guido Carli - Rome, Italy
  • Master's degree in Computer Software Engineering
    2008 - 2010
    Universita degli Studi Roma Tre - Rome, Italy
  • Bachelor's degree in Computer Software Engineering
    2005 - 2008
    Universita degli Studi Roma Tre - Rome, Italy
Certifications
  • SAFe 4 Practitioner
    OCTOBER 2018 - PRESENT
    Scaled Agile Inc.
  • SAFe 4 Scrum Master
    OCTOBER 2018 - PRESENT
    Scaled Agile Inc.
  • Professional Scrum Product Owner I
    APRIL 2017 - PRESENT
    Scrum.org
  • Software Product Management
    FEBRUARY 2017 - PRESENT
    University of Alberta (via Coursera)
  • Professional Scrum Master Level I (PSM I)
    MAY 2016 - PRESENT
    Scrum.org

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