Head of TechOps and SRE
2024 - 2024
Inworld.AI
- Led technical implementation efforts while also providing leadership in a split of 70% technical work and 30% leadership responsibilities.
- Migrated ML services from cloud provider to another cloud provider.
- Improved and organized Terraform code and modules, integrating CI/CD with Terragrunt and GitHub Actions.
- Refactored main code deployment from manual monolithic build to GitOps CI/CD.
- Deployed and managed ArgoCD for microservice deployments.
Technologies: Amazon Web Services (AWS), Oracle Cloud, Azure, Terraform, Kubernetes, Helm, Argo CD, KServe, Jira, GitHub Actions, Google Cloud Platform (GCP), DevOps, Artificial Intelligence (AI), Machine Learning, Cloud Architecture, Cloud Infrastructure, SecOps, Cloud FinOps, Enterprise Architecture, VPC, CI/CD Pipelines, GitHub, Google Kubernetes Engine (GKE), Containers, Networking, Monitoring, Virtualization, Infrastructure Architecture, Infrastructure as Code (IaC), Machine Learning Operations (MLOps), Python, Continuous Integration (CI), Configuration Management, Azure DevOps, YAML, Google Cloud SQL, Memorystore, Google BigQuery, Google Compute Engine (GCE), Pub/Sub, Containerization, Security, System Administration, Log Management, Systems Monitoring, Azure Cloud Services, Startups, SQL, Google Cloud Functions, REST APIs, PagerDuty, Docker, Bash, Site Reliability Engineering (SRE), Snowflake, Architecture, Microservices, Microservices Architecture, Advisory, Coaching, Leadership, Scalability, Software Architecture, Technical Leadership, Engineering, Project Management, Team Leadership, App Infrastructure, Code Review, Cybersecurity, PCI DSS, Software Design, Agile, OpenAI GPT-4 API, Cloud Monitoring, Google Cloud Storage, Financial Operations & Processes, Financial Options, Operational Finance, Disaster Recovery Consulting, Disaster Recovery Plans (DRP), Identity & Access Management (IAM), Azure Kubernetes Service (AKS), Cloud Networking, Scalable Web Services, Migration, Agile Project Management, Grafana, Prometheus, Terragrunt, Data Engineering, Google Cloud, Cloud, DevOps Engineer, Slack API, Documentation, Multitenancy, Site Reliability, Full-stack Development, Platform Engineering
Senior Director, ML Operations and Platform
2020 - 2024
Anthem.AI/Elevance Health
- Led both technical implementation and leadership initiatives with a balanced split of 50% each.
- Architected cloud infrastructure, security, tools, and DevOps for a commercializable ML and AI division.
- Recruited and trained 20 infrastructure, DevOps, and security engineers to manage cloud infrastructure, CI/CD, and toolsets.
- Scaled a CI/CD deployment platform leveraged by 125 software engineers.
- Coordinated with business, technical, compliance, security, and legal stakeholders to deliver targeted platform requirements.
- Led a 3-year cloud architecture and cloud infrastructure platform buildout for 10+ ML/AI and GenAI projects on AWS and GCP.
Technologies: DevOps, Amazon Web Services (AWS), Continuous Delivery (CD), Continuous Integration (CI), AWS DevOps, Terraform, Kubernetes, Docker, Google Cloud Platform (GCP), GitLab CI/CD, Agile Software Development, Linux, SAML, Software Development, Databases, Artificial Intelligence (AI), Auth0, gRPC, VPN, Encryption, Networks, HIPAA Compliance, Machine Learning, Cloud Architecture, Cloud Infrastructure, SecOps, Cloud FinOps, Azure, Enterprise Architecture, VPC, AWS IAM, Amazon Elastic Container Service (ECS), AWS Lambda, CI/CD Pipelines, API Gateways, AWS Key Management Service (KMS), Amazon EKS, Google Kubernetes Engine (GKE), Containers, Networking, Monitoring, Virtualization, Infrastructure Architecture, Rancher, AWS Cloud Computing Services, Amazon S3 (AWS S3), IT Security, Serverless, Event-driven Architecture, DevSecOps, Infrastructure as Code (IaC), API Integration, Analytics, Machine Learning Operations (MLOps), Python, Cloud Security, Configuration Management, YAML, Google Cloud SQL, Memorystore, Google BigQuery, Google Compute Engine (GCE), Pub/Sub, Containerization, Security, System Administration, Log Management, Systems Monitoring, Snyk, SQL, Google Cloud Functions, REST APIs, PagerDuty, Amazon EC2, Amazon Elastic Block Store (EBS), Amazon Redshift, Time Series, Amazon RDS, Cloud Migration, Bash, Amazon CloudWatch, Amazon Route 53, Datadog, Site Reliability Engineering (SRE), Snowflake, Architecture, Microservices, Microservices Architecture, React, Advisory, Coaching, Leadership, Scalability, Software Architecture, Technical Leadership, Engineering, Process Development, Project Management, Team Leadership, App Infrastructure, Code Review, Cybersecurity, Software Design, Agile, OpenAI GPT-4 API, MongoDB, Cloud Monitoring, Google Cloud Storage, Google Workspace, Release Management, APIs, Costs, Financial Operations & Processes, Financial Options, Operational Finance, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, Amazon Virtual Private Cloud (VPC), AWS CloudFormation, Disaster Recovery Consulting, Disaster Recovery Plans (DRP), Helm, AWS Cloud Architecture, Identity & Access Management (IAM), Azure Kubernetes Service (AKS), Cloud Networking, Scalable Web Services, Migration, Agile Project Management, Grafana, Prometheus, Amazon API Gateway, Terragrunt, Data Engineering, Google Cloud, Cloud, DevOps Engineer, Slack API, AWS CodeDeploy, GitLab, Documentation, AWS Certified Solution Architect, Multitenancy, Site Reliability, Full-stack Development, Platform Engineering, AWS Secrets Manager, Single Sign-on (SSO), Virtual Private Cloud (VPC)
Principal Consultant
2007 - 2022
MFT
- Built an in-house custom accounting and ERP platform.
- Developed a streaming video application and marketplace.
- Improved and managed an employee perks delivery application.
- Refactored a social networking application from PHP to Ruby on Rails.
- Supported a nonprofit home equity insurance program.
Technologies: Amazon Web Services (AWS), HTML5, Ruby on Rails (RoR), Ruby, Agile Software Development, Test-driven Development (TDD), Linux, SAML, Software Development, Databases, Machine Learning, Encryption, Networks, DevOps, Cloud Architecture, Cloud Infrastructure, SecOps, Cloud FinOps, Enterprise Architecture, VPC, AWS IAM, Amazon Elastic Container Service (ECS), AWS Lambda, CI/CD Pipelines, Containers, Data Center Infrastructure, Networking, Monitoring, Virtualization, Infrastructure Architecture, AWS Cloud Computing Services, Amazon S3 (AWS S3), IT Security, Event-driven Architecture, DevSecOps, Infrastructure as Code (IaC), Analytics, Continuous Integration (CI), Cloud Security, Configuration Management, YAML, Security, System Administration, Log Management, Systems Monitoring, Startups, SQL, Docker, Amazon EC2, Amazon Redshift, Amazon RDS, Cloud Migration, Bash, Amazon CloudWatch, Datadog, Site Reliability Engineering (SRE), Architecture, Full-stack, Advisory, Leadership, Software Architecture, Technical Leadership, Engineering, Process Development, Team Leadership, App Infrastructure, Code Review, PCI DSS, Software Design, Agile, MongoDB, Release Management, APIs, Financial Operations & Processes, Financial Options, Operational Finance, AWS Certified DevOps Engineer, Amazon Virtual Private Cloud (VPC), Disaster Recovery Consulting, AWS Cloud Architecture, Identity & Access Management (IAM), Cloud Networking, Scalable Web Services, Migration, Agile Project Management, Data Engineering, Cloud, SemaphoreCI, DevOps Engineer, AWS CodeDeploy, AWS CodePipeline, AWS Elastic Beanstalk, Documentation, AWS Certified Solution Architect, Site Reliability, Full-stack Development, Platform Engineering, Single Sign-on (SSO), Virtual Private Cloud (VPC)
Engineering Manager
2018 - 2020
BigCommerce
- Managed 3rd-party applications and themes team and migrated themes billing to an integrated platform.
- Hired and trained additional managers and five engineers.
- Extended a billing platform to support a 3rd-party resale integration.
- Architected a billing platform with SOA decomposition.
Technologies: gRPC, Google Cloud Platform (GCP), Ruby on Rails (RoR), Ruby, Agile Software Development, Test-driven Development (TDD), Linux, Service-oriented Architecture (SOA), Software Development, Databases, Auth0, Encryption, PCI Compliance, Networks, DevOps, Terraform, Kubernetes, Cloud Architecture, Cloud Infrastructure, Enterprise Architecture, VPC, AWS IAM, CI/CD Pipelines, API Gateways, AWS Key Management Service (KMS), GitHub, Containers, Networking, Monitoring, Virtualization, Infrastructure Architecture, Amazon S3 (AWS S3), Serverless, Event-driven Architecture, DevSecOps, Infrastructure as Code (IaC), API Integration, Analytics, Configuration Management, YAML, System Administration, Log Management, Systems Monitoring, Startups, SQL, REST APIs, PagerDuty, Docker, Amazon Elastic Block Store (EBS), Bash, Amazon Route 53, Datadog, Site Reliability Engineering (SRE), Architecture, Full-stack, Microservices, Microservices Architecture, Coaching, Leadership, Software Architecture, Technical Leadership, Engineering, Process Development, Project Management, Team Leadership, App Infrastructure, Code Review, Cybersecurity, PCI, PCI DSS, Software Design, Agile, MongoDB, Cloud Monitoring, Release Management, APIs, Disaster Recovery Plans (DRP), Scalable Web Services, Agile Project Management, Grafana, Prometheus, Terragrunt, Cloud, DevOps Engineer, Documentation, Multitenancy, Site Reliability, Full-stack Development, Platform Engineering, Single Sign-on (SSO), Virtual Private Cloud (VPC)
VP of Engineering
2017 - 2018
Dropcountr
- Worked with the CEO to build a scalability strategy and revamp the client onboarding roadmap.
- Converted a data ingestion ETL to queue-based Sidekiq architecture.
- Rebuilt native mobile apps in React Native targeting iOS and Android platforms.
- Recruited and hired lead front- and back-end developers.
Technologies: Amazon Web Services (AWS), React Native, Sidekiq, Sinatra, Ruby, Agile Software Development, Test-driven Development (TDD), Linux, JavaScript, SAML, Service-oriented Architecture (SOA), Software Development, Databases, Chef, Encryption, Networks, iOS, Android, DevOps, Cloud Architecture, Cloud Infrastructure, SecOps, Cloud FinOps, Enterprise Architecture, VPC, AWS IAM, Amazon Elastic Container Service (ECS), AWS Lambda, CI/CD Pipelines, API Gateways, AWS Key Management Service (KMS), Amazon EKS, GitHub, Containers, Networking, Monitoring, Infrastructure Architecture, AWS Cloud Computing Services, IT Security, Serverless, Event-driven Architecture, DevSecOps, Infrastructure as Code (IaC), API Integration, Analytics, Cloud Security, Configuration Management, YAML, Security, System Administration, Log Management, Systems Monitoring, Startups, REST APIs, Docker, Amazon EC2, Amazon Elastic Block Store (EBS), Amazon Redshift, Amazon RDS, Cloud Migration, Bash, Amazon CloudWatch, Amazon Route 53, Amazon Simple Email Service (SES), Datadog, Site Reliability Engineering (SRE), Architecture, Full-stack, Microservices, Microservices Architecture, React, Coaching, Leadership, Scalability, Software Architecture, Technical Leadership, Engineering, Process Development, Project Management, Team Leadership, App Infrastructure, Code Review, Cybersecurity, Software Design, Agile, Cloud Monitoring, Google Workspace, Release Management, APIs, Costs, Financial Operations & Processes, Financial Options, Operational Finance, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, Amazon Virtual Private Cloud (VPC), AWS CloudFormation, Disaster Recovery Consulting, Disaster Recovery Plans (DRP), AWS Cloud Architecture, Identity & Access Management (IAM), Cloud Networking, Scalable Web Services, Agile Project Management, Prometheus, Amazon API Gateway, Cloud, DevOps Engineer, AWS CodeDeploy, AWS CodePipeline, AWS Elastic Beanstalk, Documentation, AWS Certified Solution Architect, Full-stack Development, Platform Engineering, AWS Secrets Manager
Leader, Technology Operations
2016 - 2017
Scout RFP
- Managed the AWS infrastructure, DevOps, security, and compliance for 13-person US and Latvia teams.
- Partnered with the VP of engineering to refactor agile work, CI, and planning tools.
- Migrated the legacy architecture to AWS RDS, Elastic Beanstalk, ElastiCache, Elasticsearch, and CloudFront.
- Envisioned, communicated, and executed strategic security and scalability plans.
Technologies: Amazon Web Services (AWS), Auth0, Sidekiq, Redis, Elasticsearch, PostgreSQL, Ruby, Ruby on Rails (RoR), Agile Software Development, Test-driven Development (TDD), Linux, SAML, Service-oriented Architecture (SOA), Software Development, Databases, Chef, Encryption, PCI Compliance, Networks, DevOps, Cloud Architecture, Cloud Infrastructure, SecOps, Cloud FinOps, Enterprise Architecture, VPC, AWS IAM, Amazon Elastic Container Service (ECS), AWS Lambda, CI/CD Pipelines, Amazon EKS, GitHub, Networking, Monitoring, Infrastructure Architecture, AWS Cloud Computing Services, Amazon S3 (AWS S3), IT Security, Event-driven Architecture, DevSecOps, Infrastructure as Code (IaC), API Integration, Analytics, Cloud Security, Configuration Management, YAML, Security, System Administration, Log Management, Systems Monitoring, Startups, SQL, Docker, Amazon EC2, Amazon Elastic Block Store (EBS), Amazon RDS, Cloud Migration, Amazon Route 53, Amazon Simple Email Service (SES), Datadog, Site Reliability Engineering (SRE), Architecture, Coaching, Leadership, Scalability, Software Architecture, Technical Leadership, Engineering, Project Management, Team Leadership, App Infrastructure, Code Review, PCI DSS, Software Design, Google Workspace, APIs, Costs, Financial Operations & Processes, Financial Options, Operational Finance, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, Amazon Virtual Private Cloud (VPC), Disaster Recovery Consulting, Disaster Recovery Plans (DRP), AWS Cloud Architecture, Identity & Access Management (IAM), Cloud Networking, Migration, Agile Project Management, Amazon API Gateway, DevOps Engineer
Chief Technology Officer
2014 - 2016
Diagnotes
- Extended the API to support client-driven events and external calls.
- Integrated with clients' electronic medical records systems.
- Deployed and managed the VPN connectivity to our client's systems.
- Managed the development pipeline and overall product strategy.
- Delivered HIPAA-compliant secure messaging, medical records, and on-call scheduling.
- Recruited and hired developers, systems administrators, and a mobile team.
- Extended an application to multiple new revenue opportunities (mobile apps).
Technologies: Amazon Web Services (AWS), PostgreSQL, Android, iOS, Resque, Ruby on Rails (RoR), Agile Software Development, Test-driven Development (TDD), Linux, JavaScript, SAML, Service-oriented Architecture (SOA), Software Development, Databases, Chef, Encryption, PCI Compliance, Networks, HIPAA Compliance, DevOps, Cloud Architecture, Cloud Infrastructure, SecOps, Cloud FinOps, Enterprise Architecture, VPC, AWS IAM, CI/CD Pipelines, GitHub, Networking, Monitoring, Infrastructure Architecture, AWS Cloud Computing Services, Amazon S3 (AWS S3), IT Security, DevSecOps, Infrastructure as Code (IaC), API Integration, System Administration, Log Management, Systems Monitoring, Startups, SQL, Docker, Amazon EC2, Amazon Elastic Block Store (EBS), Cloud Migration, Amazon Route 53, Architecture, Full-stack, Advisory, CTO, Coaching, Leadership, Scalability, Software Architecture, Technical Leadership, Engineering, Team Leadership, Code Review, PCI DSS, Software Design, Costs, Financial Operations & Processes, Financial Options, Operational Finance, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, Amazon Virtual Private Cloud (VPC), Disaster Recovery Consulting, Identity & Access Management (IAM), Cloud Networking, Agile Project Management, AWS Secrets Manager
Chief Technology Officer
2011 - 2014
TheRegistrationSystem.com
- Architected and built a live e-ticket sales application (Ruby on Rails 3) in four weeks.
- Built a bidirectional API to support a multi-platform mobile application.
- Upgraded and extended the architecture to support high peak volume event sales.
- Recruited and managed the overseas development team.
Technologies: Amazon Web Services (AWS), Resque, Redis, MySQL, jQuery, Ruby, Ruby on Rails (RoR), Agile Software Development, Test-driven Development (TDD), Linux, JavaScript, Software Development, Databases, VPN, Encryption, Networks, DevOps, Cloud Architecture, Cloud Infrastructure, Enterprise Architecture, Networking, Monitoring, Infrastructure Architecture, AWS Cloud Computing Services, Amazon S3 (AWS S3), IT Security, CI/CD Pipelines, Infrastructure as Code (IaC), System Administration, Log Management, Systems Monitoring, Startups, SQL, Amazon Elastic Block Store (EBS), Architecture, Full-stack, Advisory, CTO, Coaching, Leadership, Scalability, Technical Leadership, Engineering, Team Leadership, Code Review, PCI, Software Design, Costs, Financial Operations & Processes, Financial Options, Operational Finance, AWS Certified SysOps Administrator, Identity & Access Management (IAM), Cloud Networking, Migration, Agile Project Management
Chief Technology Officer
2011 - 2014
WhatNext
- Extended and maintained a healthcare-focused social networking application.
- Optimized Sphinx searching, the Redis cache functionality, and a new feature pipeline.
- Managed a remote team for incremental improvements.
Technologies: Redis, MySQL, jQuery, Sphinx Search Engine, Ruby, Ruby on Rails (RoR), Agile Software Development, Test-driven Development (TDD), Linux, JavaScript, Software Development, Databases, VPN, Encryption, Networks, HIPAA Compliance, DevOps, Cloud Architecture, Cloud Infrastructure, SQL, Advisory, CTO, Coaching, Leadership, Scalability, Technical Leadership, Engineering, Team Leadership, Software Design, Costs, Financial Operations & Processes, Financial Options, Operational Finance, Identity & Access Management (IAM), Cloud Networking, Migration, Agile Project Management
Chief Technology Officer | Co-founder
2004 - 2009
Sagebit LLC
- Designed the business plan and raised capital for a tech consultancy.
- Hired and trained a team of six developers and four interns.
- Managed migration of social networking site from PHP to Ruby on Rails.
Technologies: Amazon Web Services (AWS), MySQL, PostgreSQL, Ruby on Rails (RoR), Ruby, Agile Software Development, Test-driven Development (TDD), Linux, JavaScript, Software Development, Databases, VPN, Encryption, Networks, DevOps, Data Center Infrastructure, CTO, Coaching, Leadership, Scalability, Technical Leadership, Engineering, Team Leadership, PCI, Software Design, Financial Options, Operational Finance, Migration