Chris Megginson, Developer in Maitland, FL, United States
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Chris Megginson

Verified Expert  in Engineering

Cloud Architect and Developer

Location
Maitland, FL, United States
Toptal Member Since
February 20, 2023

Chris is a seasoned developer with two decades of expertise in technical program management, solution architecture and delivery, and cloud operational support. He has worked for various clients, including Capital One, Nationwide, Sallie Mae, Discover, and Synchrony Financial. Customer obsession and integrity are the cornerstones of Chris' work.

Portfolio

GeneDx, LLC - Information Security
System Administration, MS Exchange, Office 365, Azure Active Directory, DNS...
Amazon Web Services (AWS)
AWS Certified Solution Architect, Cloud Architecture, IT Project Management...
Fiserv
Cloud Architecture, DNS, Databases, Web Services, Web Server (IIS), SQL...

Experience

Availability

Part-time

Preferred Environment

Windows 10, Office 365, Visio, Microsoft Project, Google Workspace, Gmail, HIPAA Compliance, HIPAA Electronic Data Interchange (EDI), Amazon S3 (AWS S3), Windows System Administration

The most amazing...

...project I've worked on involved migrating nine banks from an older platform into six on a newer one, in three phases, maintaining 100% business availability.

Work Experience

Exchange Specialist

2023 - 2023
GeneDx, LLC - Information Security
  • Performed discovery on the current email environment and configuration for GeneDX. Mapped the original path of mail flow for incoming and outgoing emails.
  • Created a migration plan to change the path of mail flow for GeneDX. This was done collaboratively with the client and other involved parties.
  • Executed the migration plan successfully ahead of schedule and with no issues for GeneDX. This work was completed ahead of schedule and below budget.
Technologies: System Administration, MS Exchange, Office 365, Azure Active Directory, DNS, DMARC, Email, Microsoft Exchange Online, Solution Architecture, Azure, Microsoft Exchange, Windows System Administration, SMTP, Certifications, Cyber Defense, IT Security, Security, NIST, PCI DSS, SaaS, Web Security, Cybersecurity, Cloud Security

Senior Technical Account Manager

2021 - 2022
Amazon Web Services (AWS)
  • Supported one of AWS's top five customers as a technical advisor to the organization and the voice of the customer from a managed services and support perspective.
  • Led a process improvement initiative to optimize the customer's ticketing system for all AWS services.
  • Contributed to the roll-out of a new AWS service at one of the largest AWS clients in the world.
  • Managed the end-of-life process across dozens of AWS services for the customer.
Technologies: AWS Certified Solution Architect, Cloud Architecture, IT Project Management, Communication, Reporting, Amazon Web Services (AWS), System Administration, AWS CLI, Amazon RDS, AWS IAM, AWS Cloud Architecture, Remote Support, Cloud Infrastructure, IT Infrastructure, Windows PowerShell, Amazon S3 (AWS S3), MacOS, Amazon EC2, Amazon Route 53, Certifications, AWS Cloud Security, Cyber Defense, IT Security, Security, PCI DSS, SaaS, Web Security, Cybersecurity, Cloud Security

Enterprise Deployment Manager

2013 - 2021
Fiserv
  • Managed migration to hybrid cloud solutions by working directly with large customers such as GE, Nationwide, Sallie Mae, Wells Fargo, Discover Financial, and Synchrony Financial.
  • Directed technical resources along with sales teams, system integrators, consulting firms, and lines of business to deliver software environments on time and with quality for the most complex solutions.
  • Established the deployment manager role, enterprise scope, repeatable processes, and supporting tools, enabling teams to implement solutions with over 50 products and go-lives averaging one deployment issue per engagement.
  • Managed technical resources along with sales teams, system integrators, consulting firms, and lines of business to deliver software environments on time and with quality for the most complex solutions.
  • Communicated the architecture, compelling insight, and complex technical concepts to a wide range of audiences including C-suite.
  • Led collaborative troubleshooting efforts on highest-level technical issues.
  • Headed process development and process improvement initiatives.
Technologies: Cloud Architecture, DNS, Databases, Web Services, Web Server (IIS), SQL, Technical Program Management, IT Project Management, Reporting, Banking & Finance, Documentation, System Administration, IT Support, Remote Support, Infrastructure, IT Infrastructure, Windows PowerShell, Solution Architecture, Windows System Administration, SaaS, Networking, Certifications, Cyber Defense, IT Security, Security, PCI DSS, Web Security, Cybersecurity, Enterprise Cybersecurity, Risk Management

Deployment Manager

2011 - 2012
Fiserv
  • Designed and delivered banking software solutions for the Signature unit of Fiserv.
  • Coordinated the deployment of multiple products, managed interdependencies, and granted on-time delivery.
  • Provided consulting services and capacity planning on disaster recovery, Windows Clustering, IIS, and SQL.
Technologies: Cloud Architecture, Web Server (IIS), SQL, API Gateways, Payment Gateways, Microsoft Project, Visio, Solution Architecture, DNS, Databases, Web Services, Technical Program Management, Technical Project Management, IT Project Management, Reporting, Banking & Finance, Documentation, System Administration, IT Support, Remote Support, Infrastructure, MSMQ, IT Infrastructure, Email, Microsoft Exchange, Windows System Administration, SaaS, Certifications, Cyber Defense, IT Security, Security, PCI DSS, Web Security, Cybersecurity

Client Server Design Engineer

2005 - 2010
Fiserv
  • Created repeatable designs, processes, and configurations to implement banking software products for customers in the billion-dollar banking space.
  • Managed multiple simultaneous deployments in various stages of implementation.
  • Designed database solutions that served multiple products.
  • Collaborated with developers to identify and solve software defects and deliver fixes.
  • Performed final QA testing of new products and product updates.
  • Implemented a network monitoring system and measurably increased uptime and accountability.
Technologies: SQL, IIS, Web Server (IIS), Windows Server, Network Load Balancing (NLB), IT Project Management, VMware, Banking & Finance, Documentation, System Administration, IT Support, Remote Support, Infrastructure, MSMQ, On-premise, IT Infrastructure, Email, Microsoft Exchange, MS Exchange, Windows System Administration, SaaS, SMTP, Networking, Certifications, Uptime Monitoring, Cyber Defense, IT Security, Security, PCI DSS, Web Security, Cybersecurity

Senior Systems Engineer

1998 - 2004
CNL Shared Services
  • Supported, working as a senior IT systems engineer, a commercial real estate business during its growth from 400 to 1,200 employees.
  • Planned, led, and executed email migration from Lotus Notes to Microsoft Exchange Server for 500 users.
  • Wrote and validated the corporate disaster recovery technical plan.
  • Implemented network monitoring system for Solaris, NetWare, Windows servers, storage volumes, event logging, and SMTP, HTTPS, DNS, DHCP, and SNMP services.
  • Managed and documented Raptor and Check Point firewalls.
  • Achieved highest uptime ratings amongst all system engineers.
Technologies: Windows, Windows XP, SQL, MS Exchange, DNS, Dynamic Host Configuration Protocol (DHCP), Solaris, IIS, Banking & Finance, Documentation, System Administration, IT Support, Remote Support, Infrastructure, On-premise, IT Infrastructure, Email, Microsoft Exchange, Windows System Administration, SaaS, SMTP, Networking, Certifications, Cyber Defense, IT Security, Security, Uptime Monitoring, SOX Compliance, Web Security, Cybersecurity, Enterprise Cybersecurity

Multi-bank Migration for a 25 Billion Financial Institution

A financial institution was migrating nine banks from an older banking platform into six banks on a newer platform.

The migration was done in three phases while maintaining 100% business availability. I designed the solution and a detailed plan covering all tasks across all project teams. This included systems and solutions that interfaced with all banks in real time during all phases. It was the most complex engagement in the corporation's history.

In this engagement, I built a consensus across different teams with different priorities, used my skills and expertise in project and program management, designed a solution that included one-to-many and many-to-one relationships with the various components making up the solution, and identified the key risks on which we needed to stay focused on.

It lasted two years, and the clients were extremely satisfied with the results.
2023 - 2024

Master's Degree in Cybersecurity

Western Governors University - Salt Lake City, Utah, USA

1988 - 1991

Bachelor's Degree in Education

University of Central Florida - Orlando, FL, USA

MAY 2024 - MAY 2027

CompTIA Advanced Security Practitioner (CASP+)

CompTIA

FEBRUARY 2024 - MAY 2027

CompTIA PenTest+

CompTIA

JANUARY 2024 - JANUARY 2027

CompTIA Cybersecurity Analyst (CySA+)

CompTIA

OCTOBER 2023 - OCTOBER 2026

Certified in Cybersecurity

ISC2

JULY 2023 - JULY 2026

AWS Certified Security - Specialty

Amazon Web Services Training and Certification

JANUARY 2023 - JANUARY 2026

Google Cloud Certified Cloud Digital Leader

Google Cloud

JANUARY 2023 - PRESENT

Microsoft Certified: Azure Fundamentals

Microsoft

OCTOBER 2022 - OCTOBER 2025

AWS Certified Solutions Architect – Professional

AWS

AUGUST 2022 - AUGUST 2025

AWS Certified Developer – Associate

Amazon Web Services

OCTOBER 2019 - OCTOBER 2025

AWS Certified Solutions Architect – Associate

Amazon Web Services

AUGUST 2019 - OCTOBER 2025

AWS Certified Cloud Practitioner

Amazon Web Services

MARCH 1998 - PRESENT

Microsoft Certified Systems Engineer

Microsoft

SEPTEMBER 1997 - PRESENT

Microsoft Certified Professional

Microsoft

Tools

Visio, Microsoft Project, MS Exchange, Microsoft Exchange, AWS ELB, AWS CLI, AWS IAM, VMware, Microsoft Exchange Online

Frameworks

Windows PowerShell

Industry Expertise

Banking & Finance, Cybersecurity

Platforms

Amazon Web Services (AWS), MacOS, Amazon EC2, AWS NLB, Windows Server, Windows Server 2000, Windows, Windows XP, Solaris, Azure, Google Cloud Platform (GCP)

Paradigms

Web Architecture, Web Application Architecture, Cross-platform, HIPAA Compliance

Storage

On-premise, Amazon S3 (AWS S3), Databases, Azure Active Directory

Languages

SQL

Other

Windows 10, IIS, Education, IT Project Management, Technical Program Management, Technical Project Management, System Administration, Infrastructure, IT Infrastructure, Email, SMTP, Certifications, Cyber Defense, Google Workspace, Solution Architecture, AWS Certified Solution Architect, Cloud Architecture, Dynamic Host Configuration Protocol (DHCP), Web Services, IP Networks, Collaboration, Gmail, Amazon RDS, AWS Cloud Architecture, Documentation, IT Support, Remote Support, MSMQ, Windows System Administration, SaaS, Networking, Amazon Route 53, NIST, Uptime Monitoring, Security, IT Security, Enterprise Cybersecurity, AWS Cloud Security, PCI DSS, Office 365, Solution Design, DNS Servers, Training, Communication, Reporting, DNS, Web Server (IIS), API Gateways, Payment Gateways, Network Load Balancing (NLB), Multiprotocol Label Switching (MPLS), Web Applications, Firewalls, Oracle Managed File Transfer (MFT), HIPAA Electronic Data Interchange (EDI), Cloud Infrastructure, DMARC, Cloud Security, Web Security, IoT Security, Cybersecurity Operations, Cybersecurity Maturity Model Certification (CMMC), Azure Cloud Security, Risk Management, SOX Compliance, Cyber Operations

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