Danish Anwar
Verified Expert in Engineering
ServiceNow Developer
New Delhi, Delhi, India
Toptal member since May 26, 2021
Anwar is a ServiceNow developer and architect expert with around eight years of experience. He specializes in implementing, developing, architecting, and administrating ITSM, CSM, FSM, custom business-scoped applications, applications for the ServiceNow store, and many other modules.
Portfolio
Experience
- ServiceNow - 8 years
- ITSM - 8 years
- Software Development - 8 years
- APIs - 7 years
- ServiceNow REST API - 7 years
- Integration - 7 years
- Scoped Application - 4 years
- Customer Service Management (CSM) - 4 years
Availability
Preferred Environment
Windows, MacOS
The most amazing...
...project I've implemented: ITSM, CSM, FSM, CMDB, custom apps, and 3rd-party integrations. I've also developed an app called XcelSocial for the ServiceNow store.
Work Experience
ServiceNow Specialist
Woven Planet Holdings
- Implemented ITSM CMDB and and worked on CMDB. I integrated 3rd-party applications and built scripted rest APIs as well.
- Gathered requirements and developed, integrated, and administered features.
- Utilized ITSM, CSM, FSM, ITBM, and custom-scoped applications. Built integrations with ServiceNow for Facebook, Twitter, Informatica, MS Teams, AWS, and IBM Bluemix.
ServiceNow Developer
Xceltrait
- Worked as an architect and developer for ServiceNow.
- Built an application for ServiceNow Store called "XcelSocial," which provides customer service management integration for ServiceNow to Facebook and Twitter.
- Worked on a team size of one. Gathered requirements, architected, and developed on my own according to ServiceNow's store guidelines.
ServiceNow Developer
DCM Infotech
- Gathered requirements, developed, and administered ServiceNow features.
- Utilized ITSM modules, ITBM, custom applications, and more.
- Worked for InSource and Ricoh as clients from the DCM side.
Senior Associate
Wipro
- Developed and administered ServiceNow technologies.
- Gathered requirements for, developed, customized, and administered additional features.
- Utilized incident, change, problem, and knowledge management largely with ITSM.
ServiceNow Developer
Fikra Solution
- Launched my career at Fikra IT with training in ServiceNow.
- Administered a number of projects using ServiceNow.
- Provided major contributions to ITSM-related modules and few modules outside ITSM.
Experience
Facebook Integration with Customer Service Managment of ServiceNow
IBM BlueMix Integration with ServiceNow
AWS Integration with ServiceNow
Education
Engineer's Degree in Information Technology
Uttar Pradesh Technical University - Ghaziabad, UP, India
Certifications
Certified System Administrator (ServiceNow)
ServiceNow, Inc.
Skills
Libraries/APIs
ServiceNow REST API, REST APIs
Tools
Photoshop CS5
Languages
HTML, CSS, JavaScript
Storage
Configuration Management Databases (CMDB)
Other
Software Development, ServiceNow, Integration, APIs, ITSM, Customer Service Management (CSM), Scoped Application, IT Service Management (ITSM), Apps, FSM, Third-party Integration, IT Operations Management (ITOM), IT Asset Management (ITAM)
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