Govardhana Miriyala Kannaiah, Developer in Chittoor, Andhra Pradesh, India
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Govardhana Miriyala Kannaiah

Verified Expert  in Engineering

Bio

Govardhana is a ServiceNow, AWS-certified solutions architect with 17 years of professional experience in cloud engineering, DevOps, and technical consulting. He is a seasoned expert in designing, implementing, and managing ITSM, DevOps, and cloud-based solutions with a variety of tools and platforms. An effective communicator and go-to person in crucial situations, Govardhana has high business acumen skills and a passion for solving challenging business problems.

Portfolio

Hearst
ServiceNow, Data Science, Configuration Management Databases (CMDB)...
ABELSoft Inc
Azure, Microsoft SQL Server, Docker, Data Synchronization
Truck Shields LLC
Grafana, System Administration

Experience

Availability

Full-time

Preferred Environment

Amazon Web Services (AWS), Kubernetes, Continuous Integration (CI), Cloud, DevOps, Terraform, Cloud Migration, CI/CD Pipelines, ServiceNow, IT Service Management (ITSM)

The most amazing...

...work I've done was a large-scale migration of infrastructure in AWS to the cloud—consumed by 2+ million customers—within six months for Singtel.com.

Work Experience

ServiceNow Specialist

2024 - PRESENT
Hearst
  • Reconciled over 5,000+ network devices successfully, including Palo Alto, CDW, Meraki, and Aruba, with the CMDB, increasing data accuracy by 85%.
  • Streamlined 3rd-party vendor data feeds into ServiceNow, with the update process for network gear inventory and reducing manual effort by 70%.
  • Developed customized CMDB dashboards and reports, providing real-time visibility into network asset status and compliance.
  • Conducted in-depth data analysis on network device performance and utilization, identifying optimization opportunities that reduced operational overhead by 20%.
  • Identified workflows for network gear lifecycle management, reducing provisioning and decommissioning time.
  • Enhanced CI relationships for network devices, improving data integrity and accuracy by over 80%.
Technologies: ServiceNow, Data Science, Configuration Management Databases (CMDB), Data Analysis

DevOps Engineer

2023 - 2023
ABELSoft Inc
  • Established a Docker containers framework prototype to run Data Sync Agent, enhancing flexibility and scalability in the client's infrastructure.
  • Designed and implemented Azure solutions, optimizing resource usage and ensuring best practices in architecture and security, including deploying and managing compute instances, functions, and containerized applications.
  • Utilized Docker for containerization, reducing application deployment time by 40%.
Technologies: Azure, Microsoft SQL Server, Docker, Data Synchronization

Grafana Expert

2023 - 2023
Truck Shields LLC
  • Implemented innovative data visualization techniques, resulting in a 20% improvement in user accessibility and comprehension of complex datasets.
  • Streamlined and optimized Grafana dashboards, leading to a 15% increase in overall system performance and responsiveness.
  • Integrated new data sources into Grafana, expanding data availability and enriching dashboards, contributing to a 25% increase in comprehensive insights for decision-making.
  • Developed and deployed alerting mechanisms within Grafana, ensuring real-time monitoring, which reduced critical issue resolution time by 30%.
  • Conducted comprehensive training sessions on advanced Grafana functionalities for the client's team, leading to a 40% increase in internal skill sets and self-sufficiency in dashboard management.
Technologies: Grafana, System Administration

DevOps Engineer

2023 - 2023
Stanford University - Center for Digital Health
  • Dockerized Databricks environments, enabling developers to effortlessly set up containerized instances within minutes on their workstations. This enhancement significantly improved workflow efficiency and accessibility.
  • Introduced robust model versioning practices in Git, leading to a noteworthy 20% reduction in errors and promoting efficient collaboration among team members.
  • Significantly improved Databricks GitHub CI/CD pipelines, resulting in a notable 30% reduction in deployment time for accelerated model updates.
  • Streamlined the release process, achieving a substantial 15% reduction in deployment-related issues for enhanced ML deployment stability.
Technologies: Databricks, CI/CD Pipelines, Git Flow, Containerization, Code Versioning, DevOps, Docker, Azure

AWS Networking Engineer

2023 - 2023
HUB International (Toptal Investment) - HCC
  • Deployed Direct Connect to AWS in collaboration with telecom vendors, improving network connectivity and reducing latency by 30%.
  • Provisioned circuits for AWS, enhancing connectivity between AWS and the client's on-premises network infrastructure (Cisco ASA firewalls/switches), resulting in secure data transfer and a 25% reduction in data transfer costs.
  • Configured networking at AWS to comply with current security standards and policies, thereby enhancing network security and compliance by 20%.
  • Documented the solution configuration for reference and future maintenance, streamlining troubleshooting and onboarding processes and reducing downtime by 15%.
Technologies: Amazon Web Services (AWS), AWS Cloud Architecture, Networking, Direct Connect (DC), Cisco, Infrastructure, Network Administration

DevOps Engineer

2023 - 2023
Mahina Development Inc
  • Reduced deployment time by 30% and improved the overall code quality and reliability by redesigning CI/CD pipelines in GitHub, streamlining the software development and deployment process.
  • Increased pipeline performance by 20% and reduced maintenance overhead by 25% by successfully migrating CI/CD pipelines from Jenkins to GitHub Actions, leveraging the flexibility and scalability of the latter.
  • Improved infrastructure as code practices, increased code reusability, and reduced deployment errors by 15% after leading the migration of infrastructure provisioning modules from Terragrunt and CloudFormation to Terraform.
  • Boosted cross-team collaboration by 20% and enhanced the traceability of changes throughout the development lifecycle by integrating Jira with the CI/CD pipelines, enabling seamless tracking of issues, bug fixes, and feature development.
  • Integrated Qualys vulnerability management tool into the CI/CD pipeline, enabling automatic security scans on every build and providing real-time vulnerability reports to the development team.
  • Identified discrepancies in existing Grafana dashboards, rectified issues, and enhanced accuracy, resulting in a 20% improvement in data reliability and visualization quality.
  • Collaborated with the client's team to comprehend specific dashboarding needs, resulting in tailored solutions that improved overall user satisfaction by 30%.
Technologies: Jira, GitHub, DevOps, CI/CD Pipelines, JavaScript, GitLab, TypeScript, GitLab CI/CD, Jenkins, Terraform, YAML, Role-based Access Control (RBAC), Serverless Architecture, Vulnerability Assessment, Amazon Simple Queue Service (SQS), AWS Fargate, Amazon Aurora, .NET, Agile DevOps, Cloud Services, Unix, Go, TCP/IP, Git Flow, Code Versioning, Google Workspace, Software Development Lifecycle (SDLC), CentOS, Amazon EC2, MongoDB, SysOps, Server Administration, Linux Server Administration, VPS/VDS, ECS, Linux Kernel, Technical Documentation, Web Servers, Apache, Network Administration, Web Application Firewall (WAF), WordPress, Microsoft 365, ASP.NET, Active Server Pages (ASP), Machine Learning Operations (MLOps), Team Leadership, Azure Active Directory, Azure Key Vault, Azure App Service, Azure Application Insights, Azure SQL Databases, API/Services Architecture, Event-driven Architecture, OpenAPI, Virtual Machines, Infrastructure, InfluxDB

Cloud Architect

2022 - 2023
Altimetrik (Novartis Onsite)
  • Implemented Azure Kubernetes Service (AKS) to host Windows containers and optimized AKS cluster performance by implementing horizontal pod autoscaling (HPA), resulting in a 70% reduction in infra costs compared to traditional VM-based deployments.
  • Designed and implemented AKS cluster networking with Azure Virtual Network (VNet) integration, resulting in a 30% improvement in network latency and optimized communication between services.
  • Leveraged expertise in Azure Machine Learning and AutoML, optimizing the performance of machine learning models and enhancing the platform's capabilities on Azure, resulting in a 30% increase in model accuracy and overall platform performance.
  • Developed a robust Azure architecture proposal facilitating the seamless deployment of the machine learning platform onto Azure, meeting project timelines and requirements while reducing implementation costs by 10%.
  • Integrated Azure OpenAI services into the machine learning platform, resulting in a 40% improvement in natural language processing capabilities, enhancing the platform's ability to understand and respond to complex queries and issues.
  • Implemented security and compliance measures tailored for the government sector, achieving a 25% increase in compliance adherence and ensuring that the Azure platform met all necessary security standards and regulations.
  • Integrated Azure DevOps CI/CD deployment and secrets management, resulting in a 70% reduction in manual deployment tasks and improved overall release efficiency.
  • Deployed Azure resources using Infrastructure as Code (IaC) with Terraform, resulting in a 60% reduction in deployment time and improved resource consistency across environments.
  • Implemented advanced security measures in AKS, such as pod security policies, RBAC strategies in new environments, and network policies, resulting in a 75% reduction in security incidents and improved compliance.
  • Streamlined and optimized Grafana dashboards, leading to a 15% increase in overall system performance and responsiveness.
Technologies: Azure, Azure DevOps, Azure Kubernetes Service (AKS), Infrastructure as Code (IaC), Terraform, Git, IIS, Windows PowerShell, CI/CD Pipelines, Azure Virtual Networks, Role-based Access Control (RBAC), Serverless Architecture, Azure IaaS, Authentication, Authorization, Healthcare, .NET, Agile DevOps, Enterprise Architecture, Microservices Architecture, Containerization, Cloud Services, TCP/IP, Git Flow, Code Versioning, Security Policies & Procedures, Google Workspace, Software Development Lifecycle (SDLC), NGINX, C++, Software Architecture, Celery, Server Administration, Technical Documentation, Microsoft SQL Server, Web Servers, Apache, Azure Functions, Snowflake, Microsoft 365, ASP.NET, Active Server Pages (ASP), Internet Information Services (IIS), TypeScript, Team Leadership, Azure Active Directory, Azure Key Vault, Azure App Service, Azure Application Insights, Azure SQL Databases, API/Services Architecture, Event-driven Architecture, C#, Virtual Machines, Docker Compose, Infrastructure

ServiceNow Architect

2020 - 2023
Altimetrik
  • Implemented customized ServiceNow workflows tailored to specific business operations, reducing process completion time by 45%.
  • Integrated ServiceNow across ITSM, ITOM, and ITAM modules, achieving a unified platform for comprehensive operational management.
  • Developed automated reporting and tracking systems, increasing management visibility and transparency by 30%.
  • Enhanced incident resolution efficiency by 50% by automating critical workflows and escalation paths.
  • Established SLA tracking and reporting mechanisms, resulting in a 25% increase in SLA compliance rates.
Technologies: SQL, Linux, Shell Script, ServiceNow, Data Analysis, Configuration Management Databases (CMDB)

ServiceNow Architect

2021 - 2022
Altimetrik (ServiceNow Consulting Onsite)
  • Implemented streamlined workflows within the ITSM module, reducing incident resolution time by 25%, ensuring customers experienced faster issue resolution and improved service delivery.
  • Developed and configured automated processes in the ITOM module, resulting in a 30% increase in system stability, reducing downtime, and enhancing overall operational performance.
  • Implemented new configurations in the ITAM module that led to a 20% increase in asset tracking accuracy, allowing clients to maximize asset utilization and reduce unnecessary expenditures.
  • Built and integrated systems via the Integration Hub, enabling a 15% reduction in manual data entry, increasing overall system efficiency, and reducing errors.
  • Designed and configured workflows that improved operational efficiency, automating repetitive tasks and reducing manual intervention by 40%, resulting in a more effective use of resources.
  • Undertook comprehensive system administration tasks, resulting in a 30% reduction in system maintenance time, leading to better system performance and user experience.
  • Implemented security best practices within ServiceNow, ensuring compliance and safeguarding sensitive data, fostering a secure environment for the company and its clients.
Technologies: ServiceNow, ServiceNow REST API, IT Service Management (ITSM), Data Science, Configuration Management Databases (CMDB), Data Analysis

Assistant VP | ServiceNow APAC Implementation

2019 - 2020
Deutsche Bank
  • Developed reporting automation within ServiceNow, reducing report generation time by 50%, facilitating faster decision-making, and enhancing data-driven insights for stakeholders.
  • Utilized UI Builder to create customized interfaces, improving user experience and navigation, resulting in a 25% increase in user satisfaction and productivity.
  • Implemented configurations to improve transparency in IT services, resulting in a 30% increase in customer visibility into service statuses and timelines, fostering better client relationships.
  • Integrated ServiceNow with external tools, such as monitoring systems, resulting in a 20% reduction in incident response time and improved service reliability.
  • Implemented strategies that reduced the backlog of IT tickets by 40%, enhancing team efficiency and ensuring timely resolution of customer issues.
  • Spearheaded training sessions for end-users, resulting in a 40% increase in ServiceNow adoption across different departments, enabling smoother operations and improved cross-functional collaboration.
  • Developed a scalable ServiceNow architecture that accommodated business growth, ensuring the platform's adaptability and performance as the company expanded its operations.
  • Optimized ServiceNow application performance, resulting in a 25% decrease in system response time, providing users with a more responsive and efficient platform experience.
  • Created comprehensive documentation and shared knowledge about ServiceNow best practices, leading to a 30% reduction in onboarding time for new team members and ensuring system maintenance and development continuity.
Technologies: ServiceNow, ServiceNow REST API, IT Service Management (ITSM), ITIL, API/Services Architecture, Event-driven Architecture, C#, Virtual Machines, Data Science, Configuration Management Databases (CMDB), Data Analysis

Senior Technical Consultant

2014 - 2019
Freelance Clients
  • Performed a large-scale 6-month cloud migration for Singtel.com. Migrated an on-premise infrastructure from Optus in Australia to Singapore and aligned with Singtel's infrastructure in AWS, which 2+ million users consumed.
  • Implemented an open API platform architecture for Singtel.com in the cloud, allowing 3rd-party vendors such as Netflix and DBS to quickly connect to the platform and provide services to Singtel users, which reduced onboarding time by 90%.
  • Implemented Kubernetes for container orchestration, improving application scalability and resource utilization by 30%.
  • Automated the AWS onboarding process using CloudFormation StackSets, resulting in a 70% reduction in manual intervention and a 60% increase in deployment efficiency.
  • Introduced AWS Organizations to one of the leading banks for better control of 60+ AWS accounts and established well-architected landing zones along with AWS Control Tower to quickly scale infrastructure environments as per business needs.
  • Designed secure and high-performance EKS cluster networking, resulting in a 30% reduction in network latency and a 75% decrease in security incidents.
  • Designed and implemented CI/CD pipelines, automating the software delivery process and reducing deployment time by 50%.
  • Enabled end-to-end traceability from planning to production deployments with Jira, Bitbucket, Jenkins, Ansible, ECR, EKS, and Slack integration. Each stakeholder belonging to different teams was always aware of the status.
  • Implemented Datadog automation for resource scaling, resulting in a 20% reduction in infrastructure costs while maintaining high performance and availability.
  • Collaborated with cross-functional teams to ensure smooth integration of applications and systems, resulting in a 20% reduction in integration issues and improved overall system stability.
Technologies: Jenkins, Git, Subversion (SVN), Jira Administrator, T24 Bank Software, Apache Maven, SonarQube, Static Application Security Testing (SAST), Ansible, Ansible Tower, Docker, Python, Nexus, Amazon Web Services (AWS), OpenShift, GitOps, Puppet, AWS Cloud Architecture, Cloud Migration, Terraform, ELK (Elastic Stack), GitLab, Grafana, Shell, Bash Script, Cloud Security, CI/CD Pipelines, SQL, Linux, Shell Script, MySQL, Amazon CloudWatch, AWS CloudFormation, Confluence, GitHub, Jira, Artifactory, Cost Reduction & Optimization (Cost-down), Disaster Recovery Plans (DRP), VMware, Security, Computer Networking, Azure DevOps, Monitoring, Database Migration, Amazon RDS, IIS SQL Server, Data Migration, GitLab CI/CD, CloudOps, PostgreSQL, AWS CLI, AWS IAM, Cloud Architecture, Redshift, AWS Lambda, AWS Glue, Containers, Personally Identifiable Information (PII), Cloud Computing, SSL, Load Balancers, IT Security, DNS, Google Cloud Platform (GCP), Leadership, AWS DevOps, Amazon EC2, AWS Certified Solution Architect, Architecture, Amazon Virtual Private Cloud (VPC), CircleCI, Delivery Management, Java, Amazon S3 (AWS S3), Amazon DynamoDB, Microsoft Exchange, System Administration, Microsoft Exchange Online, HIPAA Compliance, Azure DevOps Services, Documentation, Audits, Cloud Infrastructure, HITRUST Certification, SecOps, Kibana, HAProxy, Web Security, Configuration Management, Networks, Bash, Kubernetes, Application Security, DevOps Engineer, Node.js, VPN, Redis, .NET Core, Talend ETL, ServiceNow, Solution Architecture, Serverless, OAuth, Firewalls, Access Control, Technical Leadership, Elastic Load Balancers, Container Orchestration, Web Applications, GraphQL, YAML, Azure, IIS, Azure Kubernetes Service (AKS), Windows PowerShell, Azure Virtual Networks, Role-based Access Control (RBAC), Serverless Architecture, Azure IaaS, Authentication, Authorization, Logstash, Splunk, APIs, Vulnerability Assessment, QualysGuard, AWS NAT Gateway, New Relic, IT Support, Amazon Simple Queue Service (SQS), AWS Fargate, Amazon Aurora, AWS CodeBuild, Amazon Elastic Container Service (ECS), Agile DevOps, Amazon WorkSpaces, Open Neural Network Exchange (ONNX), Enterprise Architecture, Microservices Architecture, Containerization, Cloud Services, Amazon API, Unix, TCP/IP, Networking, Git Flow, Code Versioning, AWS IoT, Ruby on Rails (RoR), Elasticsearch, AWS Certified Developer, API Gateways, Security Policies & Procedures, Direct Connect (DC), IOPS, SQL Performance, Database Optimization, Identity & Access Management (IAM), Google Workspace, Software Development Lifecycle (SDLC), NGINX, CentOS, C++, SaaS, Software Architecture, GitHub Actions, Amazon Simple Email Service (SES), Amazon MSK, Amazon ElastiCache, SysOps, Server Administration, Linux Server Administration, VPS/VDS, ECS, Linux Kernel, Technical Documentation, Microsoft SQL Server, Web Servers, Apache, Network Administration, Web Application Firewall (WAF), AWS Elastic Beanstalk, Cybersecurity, Web Scalability, WordPress, Amazon Route 53, Internet Information Services (IIS), TypeScript, Team Leadership, Azure Active Directory, Azure Key Vault, Azure App Service, Azure Application Insights, Azure SQL Databases, API/Services Architecture, Event-driven Architecture, C#, Virtual Machines, Software Engineering, Docker Compose, Amazon Lightsail, Data Science, Data Analysis, API Integration, Infrastructure

Senior Consultant

2016 - 2017
Match Move Pay Pte Ltd
  • Managed end-to-end delivery of a B2C fintech application, enabling customers to spend, send, and lend money efficiently.
  • Participated in product roadmap discussions actively, providing insights and recommendations for future enhancements and innovations in the fintech space.
  • Developed and executed project plans, including defining project scope, objectives, deliverables, and timelines.
  • Led cross-functional teams and effectively coordinated with stakeholders to ensure timely and high-quality delivery of features and enhancements.
Technologies: Agile, Configuration Management, Bash, Kubernetes, Application Security, DevOps Engineer, Solution Architecture, Serverless, Firewalls, Access Control, Elastic Load Balancers, Web Applications, Role-based Access Control (RBAC), Vulnerability Assessment, AWS NAT Gateway, IT Support, Microservices Architecture, Unix, TCP/IP, Networking, Code Versioning, AWS Certified Developer, API Gateways, Software Development Lifecycle (SDLC), CentOS, SaaS, Amazon Simple Email Service (SES), Amazon EC2, SysOps, Server Administration, Linux Server Administration, Linux Kernel, Technical Documentation, Microsoft SQL Server, Network Administration, Amazon Route 53, ServiceNow, C#, Docker Compose, Data Science, Data Analysis, API Integration, Infrastructure

ServiceNow Consultant

2013 - 2014
Wipro
  • Integrated over 5,000 assets into the CMDB within six months, reducing asset tracking time by 60%.
  • Configured CI classes and relationships, achieving 95% accuracy in asset relationships and dependencies.
  • Automated discovery processes, decreasing manual asset updates by 80%.
  • Developed customized CMDB reports, enhancing transparency and supporting data-driven decision-making.
  • Designed scalable ServiceNow architecture to accommodate future asset growth and evolving business needs.
  • Conducted comprehensive user training sessions, improving CMDB adoption and reducing data entry errors by 25%.
Technologies: Shell Script, Monitoring, Documentation, Bash, Configuration Management Databases (CMDB), ServiceNow, ITIL, IT Service Management (ITSM)

Software Configuration Manager

2012 - 2013
NCR
  • Introduced the continuous integration (CI) framework with Hudson and integrated the CI jobs with Subversion and Jira, which enabled automation and traceability.
  • Developed an automation script to migrate 70+ MKS source code repositories with checkpoints and history to Subversion to speed up the migration process by more than 80%, resulting in offloading MKS earlier than planned.
  • Created an automatic rollback script, which enabled the automated recovery of failed production deployment to a stable working version, avoiding delays and production outages. Otherwise, a manual trigger was needed for each fault iteration.
Technologies: Subversion (SVN), Hudson, Jira Administrator, Shell, Bash Script, Linux, Jira, Documentation, Web Applications, Unix, Code Versioning, Software Development Lifecycle (SDLC)

Senior System Executive

2010 - 2011
Cognizant
  • Automated database updates with scripting, which enabled the seamless application of received SQL files to the database and saved the team at least 20 working hours per week.
  • Introduced the build and unit testing with the Hudson CI framework, which enabled faster feedback to developers on the fixed compilation, improving execution time by more than 60%.
  • Performed 30+ production releases covering all end-to-end aspects, from development, build, and unit testing to deployment across various environments.
Technologies: Hudson, Subversion (SVN), ServiceNow, IBM Tivoli, Release Management, Deployment, ITIL, Linux, Documentation, Unix, Code Versioning, Software Development Lifecycle (SDLC)

Build and Release Engineer

2007 - 2010
LTIMindtree
  • Revamped a branching and merging strategy by introducing a feature branch concept, which drastically reduced merge conflicts.
  • Ran a simple PoC with cruise control and CVS, which was later approved and used extensively as a CI automation framework across business units.
  • Oversaw 50+ production deployments and acted as a trusted problem solver in the space of build, release, and deployment management.
Technologies: CruiseControl, CVS, IBM Tivoli, Smoke Testing, Documentation, Unix, Code Versioning, Software Development Lifecycle (SDLC)

ServiceNow APAC Implementation

https://www.db.com/
A leading investment bank aimed to optimize operational efficiency and streamline service delivery by effectively implementing and utilizing ServiceNow across various departments and functions.

SOLUTION
• Implemented customized ServiceNow workflows tailored to specific banking operations.
• Integrated ServiceNow across ITSM, ITOM, and ITAM modules for comprehensive operational management.
• Developed automated reporting and tracking systems to enhance transparency and decision-making.
• Conducted user training sessions to accelerate adoption and ensure efficient utilization.
• Established scalable ServiceNow architecture to accommodate the bank's growth and evolving needs.

Comprehensive ServiceNow Integration for a Healthcare Provider

https://www.novartis.com/
A leading healthcare company aimed to optimize operational efficiency and service delivery by integrating ServiceNow across multiple departments.

SOLUTION
• Implemented customized ServiceNow workflows tailored to specific business operations, reducing process completion time by 45%.
• Integrated ServiceNow across ITSM, ITOM, and ITAM modules, achieving a unified platform for comprehensive operational management.
• Developed automated reporting and tracking systems, increasing management visibility and transparency by 30%.
• Enhanced incident resolution efficiency by 50% by automating critical workflows and escalation paths.
• Established SLA tracking and reporting mechanisms, resulting in a 25% increase in SLA compliance rates.
• Conducted targeted user training sessions, accelerating platform adoption and improving overall operational efficiency by 35%.

Cloud Optimization

Cloud Optimization
The client implemented Jenkins as the primary pipeline orchestration tool for builds and deployments. However, disruptions occurred due to Jenkins outages and instability with other dependent tools. Jenkins setup and configuration were based on a virtual machine, and there was an opportunity to align with best practices to enable standardizations, scalability, and self-service capability for development teams. Other DevOps tools that the pipeline interfaced with, such as Nexus and SonarQube, also required optimization to ensure a smooth and stable CI/CD pipeline.

SOLUTION
• Leveraged containerization for Jenkins build farm.
• Allowed Elastic build agents using Docker and Kubernetes.
• Enabled pipeline-as-code capabilities.
• Provided centralized standard pipeline libraries.
• Standardized pipeline shift-left capabilities.
• Provided streamlined build farm recovery capabilities.

Singtel Cloud Migration and Open Platform Continuous Deployment Framework

http://singtel.com
Having recently acquired a new business in Sydney, a well-established retail telecom company encounters service quality issues for its Singapore customers due to network latency from distant Sydney infrastructure. Seeking to ensure uniform service standards and faster market entry, the company plans to migrate its infrastructure to Singapore using AWS. Additionally, they require an automated continuous deployment framework for improved time to market, streamlined processes, and enhanced visibility across the delivery pipeline.

SOLUTION
• Migrated existing infrastructure from Sydney to Singapore using AWS services to reduce network latency and better serve the Singapore customer base.
• Implemented a robust continuous deployment framework leveraging AWS DevOps tools for faster time to market, streamlined processes, and enhanced visibility across the delivery pipeline.
• Ensured consistent service standards across locations by centralizing infrastructure in Singapore and leveraging AWS capabilities to maintain service quality.
• Implemented monitoring and optimization strategies to improve service quality and system performance.

Cloud, Containerization, and Communication Optimization

https://www.foxcorporation.com/
A leading online news and entertainment provider faced significant challenges due to their rapid growth and increasing user base. Their existing infrastructure struggled to handle the high traffic volume, resulting in performance issues and downtime. The lack of an efficient container orchestration solution also hampered the scalability and management of their containerized applications. In addition, their reliance on outdated and inefficient IRC for internal communication impeded collaboration and productivity among geographically dispersed teams.

SOLUTION
I upgraded the AWS infrastructure to enhance scalability and performance, efficiently handling high traffic volume and minimizing performance issues and downtime. I also implemented a robust container orchestration platform to manage and scale containerized applications, improving scalability and simplifying application management. Then, I enhanced the communication infrastructure (IRC), fostering collaboration and boosting productivity among geographically dispersed teams. Finally, I implemented auto-scaling mechanisms to dynamically adjust resources based on demand, maintaining optimal performance in peak traffic.

Vulnerability Management Automation in CI/CD

https://www.juliusbaer.com/sg/en/
An investment bank committed to ensuring the utmost security of its existing infrastructure consisting of a complex network of applications and systems, including Dockerized applications, which required thorough and regular security assessments. However, the lack of a comprehensive vulnerability management solution hindered the ability to proactively detect and mitigate vulnerabilities promptly. The absence of integration with industry-leading security tools further impeded security efforts, exposing the infrastructure to potential security breaches.

SOLUTION
• Implemented robust vulnerability management framework for Dockerized applications.
• Utilized API integrations and security platforms to enhance the organization's ability to strengthen the overall security infrastructure
• Integrated Qualys, Splunk, and Snyk into CI/CD pipelines.
• Automated security assessments and vulnerability scans.
• Designed and implemented Terraform infrastructure-as-code for CI/CD pipelines.
• Configured Splunk alerts and dashboards for proactive monitoring and issue detection.

ELK: Logging and Monitoring Automation

https://www.foxcorporation.com/
A leading media company needed help to address challenges in managing IT infrastructure. They require a centralized and scalable solution to improve security, minimize system downtime, and enhance overall customer experience. The ideal candidate will develop robust logging and monitoring automation solutions and optimize processes to streamline security operations.

SOLUTION
Firstly, I implemented the ELK stack to centralize and analyze logs, decreasing troubleshooting time by 40% and leading to quicker incident resolution. I orchestrated the ELK stack to autoscale with the application, ensuring consistent performance during traffic spikes and saving on infrastructure costs. Next, I integrated ELK with threat intelligence feeds, resulting in the early detection of security threats and reducing the risk of data breaches by 30%. I architected data retention policies, reducing storage costs by 25% while maintaining compliance with data retention requirements. I then designed and implemented a highly available ELK cluster, reducing downtime to near zero and ensuring 24/7 log analysis availability. Finally, I built custom Kibana dashboards for real-time application and infrastructure monitoring, improving system reliability by 20%.

Rancher: Streamlining Kubernetes Cluster Management and Application Deployment

https://www.zeta.tech/in/
A fintech startup struggled with efficient Kubernetes cluster management, hindering scaling and application deployment. The lack of a user-friendly interface added complexity and reduced productivity.

SOLUTION
I implemented Rancher as a Kubernetes cluster management tool. I leveraged Rancher's intuitive interface and robust features for streamlined cluster provisioning, resource allocation, and monitoring. The startup benefited from Rancher's advanced orchestration capabilities for seamless scaling and efficient application deployment.

DevOps Optimization

https://matchmove.com/
A fintech startup faced operational inefficiencies, data integrity concerns, and security vulnerabilities. Existing workflows needed optimization and scalability, data storage solutions were inadequate, and DevOps practices restrained software deployment. Additionally, testing lacked visibility, which hindered bug detection and resolution.

SOLUTION
I implemented Argo CD for efficient and scalable workflow management and deployed a distributed storage system for enhanced data storage capabilities. I integrated automated code testing and security scanning tools in CI/CD pipelines and implemented IaC with Terraform for streamlined DevOps practices. I also developed extensive test suites using frameworks like Selenium for comprehensive testing coverage. Finally, I enforced data encryption and access controls with Vault for improved security and data protection.

Trading Data Visualization Platform

https://www.juliusbaer.com/
A leading investment firm aimed to enhance its data visualization and reporting capabilities to improve decision-making processes and facilitate more insightful analysis of market trends and portfolio performance.

SOLUTION
• Implemented an advanced Grafana solution to streamline and enhance data visualization for complex financial datasets.
• Developed customized dashboards tailored to the investment firm's needs and reporting requirements.
• Integrated diverse data sources into Grafana to provide comprehensive insights for better-informed investment strategies.
• Configured alerting systems within Grafana to enable real-time monitoring of critical market indicators and portfolio performance.
• Conducted training sessions to equip the investment firm's team with the necessary skills for self-sufficient dashboard management and utilization of Grafana's advanced functionalities.

Iac Migration from CloudFormation To Terrform

https://matchmove.com/
A fintech startup was aiming to migrate its infrastructure from AWS CloudFormation to Terraform to enhance scalability and improve deployment efficiency across a multi-cloud environment that includes AWS and GCP. This strategic transition was essential to support their rapidly expanding customer base and to integrate advanced financial technology services seamlessly in a diverse cloud ecosystem.

SOLUTION
• Migrated complex CloudFormation templates to Terraform configurations, streamlining the deployment process and enhancing multi-cloud compatibility.
• Orchestrated a phased transition from AWS CloudFormation to Terraform, minimizing disruption to ongoing services and reducing transition-related downtime by 60%.
• Converted existing CloudFormation stacks to Terraform modules, ensuring a smooth transfer of resources with a 40% improvement in resource management efficiency.
• Enhanced existing CloudFormation setups to facilitate seamless integration with Terraform, leading to a 50% increase in deployment speed for new features.
• Implemented Terraform's state management capabilities to replace CloudFormation's stack mechanisms, resulting in a 30% improvement in infrastructure tracking and version control.
2003 - 2007

Bachelor's Degree in Electrical and Electronics Engineering

Jawaharlal Nehru Technological University - Hyderabad, India

NOVEMBER 2022 - NOVEMBER 2023

(ISC)² Candidate

(ISC)²

NOVEMBER 2022 - NOVEMBER 2025

AWS Certified Solutions Architect Professional

Amazon Web Services Training and Certification

JULY 2022 - JULY 2024

HashiCorp Certified: Terraform Associate (002)

HashiCorp

JULY 2022 - NOVEMBER 2025

AWS Certified Solutions Architect – Associate

Amazon Web Services Training and Certification

NOVEMBER 2010 - PRESENT

ITIL v3 Foundation

Examination Institute for Information Science

APRIL 2010 - PRESENT

PMP Certification

CCP Assessment

SEPTEMBER 2009 - PRESENT

INS-21 Property and Liability Insurance Principles

American Institute for Chartered Property Casualty Underwriters

MARCH 2009 - PRESENT

Teradata Certified Professional V2R5

Teradata Corporation

JULY 2008 - PRESENT

IBM Certified Database Associate – DB2

IBM

Libraries/APIs

AWS Amplify, Node.js, Amazon API, React, TensorFlow Deep Learning Library (TFLearn), TensorFlow, OpenAPI, ServiceNow REST API

Tools

Git, Jenkins, Ansible, Amazon EKS, Bitbucket, Terraform, SonarQube, Grafana, Amazon CloudWatch, AWS Deployment, GitLab, ELK (Elastic Stack), AWS CloudFormation, Confluence, GitHub, Jira, Artifactory, GitLab CI/CD, CloudOps, AWS CLI, AWS IAM, AWS Glue, Amazon Virtual Private Cloud (VPC), CircleCI, Amazon CloudFront CDN, Microsoft Exchange, Microsoft Exchange Online, Azure DevOps Services, Helm, Kibana, Kaniko, Nagios, AWS AppSync, Amazon Cognito, Microsoft Power BI, VPN, Talend ETL, Cluster, Azure Kubernetes Service (AKS), Logstash, Splunk, Docker Swarm, Amazon Simple Queue Service (SQS), AWS Fargate, AWS CodeBuild, Amazon Elastic Container Service (ECS), Amazon WorkSpaces, Open Neural Network Exchange (ONNX), Google Workspace, NGINX, Amazon Simple Email Service (SES), Amazon ElastiCache, Celery, Apache Solr, Apache, Azure Key Vault, Azure App Service, Azure Application Insights, Azure Machine Learning, Docker Compose, TeamCity, Puppet, Ansible Tower, Shell, Subversion (SVN), Apache Maven, Hudson, VMware, BMC Atrium Orchestrator, IBM Tivoli, CVS, Cucumber, Azure ML Studio, AutoML, Amazon SageMaker, Helmfile

Languages

Python, SQL, JavaScript, Java, Bash, GraphQL, TypeScript, YAML, PHP, C++, Snowflake, Active Server Pages (ASP), C#, Go, Ruby, Bash Script

Frameworks

Flutter, .NET Core, Django, Windows PowerShell, .NET, Ruby on Rails (RoR), ASP.NET, Selenium

Paradigms

Continuous Integration (CI), Continuous Delivery (CD), DevOps, DevSecOps, Automation, ITIL, Azure DevOps, Microservices, HIPAA Compliance, Role-based Access Control (RBAC), Serverless Architecture, Microservices Architecture, API/Services Architecture, Event-driven Architecture, Best Practices, Agile, Test Automation, Business Intelligence (BI)

Platforms

Amazon Web Services (AWS), Kubernetes, Docker, Azure, Linux, Google Cloud Platform (GCP), AWS Lambda, Amazon EC2, Rancher, Azure IaaS, QualysGuard, New Relic, Unix, Databricks, AWS IoT, CentOS, Azure Functions, AWS Elastic Beanstalk, WordPress, Amazon Lightsail, OpenShift, Nexus, Apache Kafka, Craft CMS, Kubeflow, Google AppSheet

Storage

Elasticsearch, Datadog, Database Migration, IIS SQL Server, PostgreSQL, Redshift, Amazon S3 (AWS S3), Amazon DynamoDB, Data Pipelines, Redis, Amazon Aurora, SQL Performance, ArangoDB, MongoDB, Microsoft SQL Server, Azure Active Directory, Azure SQL Databases, Configuration Management Databases (CMDB), InfluxDB, MySQL, On-premise, Teradata, Data Synchronization, TSM

Industry Expertise

Cybersecurity, Healthcare

Other

Cloud, Argo CD, AWS Cloud Architecture, Monitoring, Cloud Security, Cost Control, High Availability Disaster Recovery (HADR), Performance Optimization, Scalability, Reliability, Cloud Migration, Infrastructure as Code (IaC), IT Security, Jira Administrator, ServiceNow, Release Management, Deployment, CI/CD Pipelines, Shell Script, Disaster Recovery Plans (DRP), Security, Amazon RDS, Data Migration, Cloud Computing, Cloud Architecture, Containers, Personally Identifiable Information (PII), SSL, Load Balancers, Cloudflare, DNS, Site Reliability Engineering (SRE), Leadership, AWS DevOps, AWS Certified Solution Architect, Architecture, Delivery Management, System Administration, Documentation, Audits, Cloud Infrastructure, HITRUST Certification, SecOps, IPFS, HAProxy, Web Security, Configuration Management, Networks, Application Security, Data Build Tool (dbt), DevOps Engineer, Solution Architecture, Serverless, OAuth, Firewalls, Access Control, Cloud Foundry, Technical Leadership, Elastic Load Balancers, Container Orchestration, Web Applications, Argo Workflow, IIS, Azure Virtual Networks, Authentication, Authorization, APIs, Vulnerability Assessment, AWS NAT Gateway, IT Support, Agile DevOps, Enterprise Architecture, Containerization, Cloud Services, TCP/IP, Networking, Git Flow, Code Versioning, SOC 2, AWS Certified Developer, API Gateways, Security Policies & Procedures, Direct Connect (DC), IOPS, Database Optimization, Identity & Access Management (IAM), Software Development Lifecycle (SDLC), SaaS, Software Architecture, GitHub Actions, Amazon MSK, SysOps, Server Administration, Linux Server Administration, VPS/VDS, ECS, Linux Kernel, Data Visualization, Technical Documentation, Dashboard Development, Web Servers, Network Administration, Web Application Firewall (WAF), Web Scalability, Microsoft 365, Amazon Route 53, Internet Information Services (IIS), Machine Learning Operations (MLOps), Team Leadership, Virtual Machines, Software Engineering, Machine Learning, Data Science, Data Analysis, API Integration, Infrastructure, Static Application Security Testing (SAST), Solution Design, Strategy, IT Project Management, Smoke Testing, Cost Reduction & Optimization (Cost-down), Computer Networking, Yocto, GitOps, Dynamic Application Security Testing (DAST), Prometheus, IT Service Management (ITSM), P&C Insurance, T24 Bank Software, CruiseControl, Pipelines, Config as Code, ITIL V3 Foundation Certified, Business Analysis, Use Case Analysis, IRC, Snyk, ITSM, Cisco, Data Protection, Container Management, Data Analytics

Collaboration That Works

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1

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2

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3

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Work with your chosen talent on a trial basis for up to two weeks. Pay only if you decide to hire them.

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