Jesús Iniesta

A React-based web application for delivering specific insurance products for attorneys and law firms in the US, in partnership with AON.

As a product manager, I analyzed our partner's requirements for selling this product, which included the complex business logic behind the many exceptions and regulations in this market. I also wrote user stories and helped the QA team verify the final product's complete soundness.

ChineSpain was a startup creating customized holidays for Chinese tourists visiting Europe. We took care of the entire experience, from aiding them with getting their visas to every reservation along their trip.

Since these sales are very complex due to the many reservations for transportation, hotels, restaurants, and experiences, we decided to develop a custom CRM software to assist our agents in designing the trips. We also generated all the documents needed and helped manage the relationship with the providers and the accounting.

After tailoring this tool to our specific needs, I optimized the work hours needed for every sale, reducing it from dozens of hours to only 1-2 hours. Errors in these routes were also drastically reduced, thanks to many automated checks and more visible information.

I developed most of this CRM tool myself in both the back end and front end. I later hired a small team of developers with whom we implemented some additional features.

This CRM tool was also prepared to be converted into a white-label product that we could offer to other agencies, although this plan never came to fruition.

While working for a consultancy firm specialized in data, I developed a cross-platform mobile application for our client's customers to see their electricity consumption and receive tips on how to save.

This app connected to several of our client's APIs and presented the information clearly and engagingly.

The app was developed entirely by myself, using PhoneGap. At the time, frameworks like React or Angular didn't exist, so I put a lot of care into making the codebase maintainable and modular using plain JavaScript immediately invoked function expressions (IIFEs).

The minimum viable product (MVP) had to be completed quickly, but it was a great success, proving that we could do it and that our tech choices, though very novel at the time, were sound.