Muhammad is available for hire
Hire MuhammadMuhammad Bilal
Verified Expert in Engineering
Dynamics Developer
Lahore Cantt, Punjab, Pakistan
Toptal member since May 30, 2022
Bio
Muhammad is a certified Microsoft Dynamics 365 and CE techno-functional consultant with over six years of experience. He specializes in planning and delivering end-to-end Dynamics 365 online and on-premise implementations and extending Microsoft Dynamics CE and CRM functionalities. To provide such solutions, Muhammad utilizes the back-end development with C#, front-end development using HTML, JavaScript, and JSON, and plugins.
Portfolio
SEEL, LLC
Dynamics CRM 365, Microsoft Dynamics CRM, Microsoft Power Apps, Microsoft...
Shinda Management Corp
Microsoft Power Apps, Microsoft Power Automate, Microsoft 365, SharePoint...
Dulwich College Seoul - Main
Microsoft Power Apps, SharePoint, Dynamics CRM 365, Power Automate Cloud Flow...
Experience
- Microsoft Dynamics CRM - 7 years
- Microsoft Dynamics 365 - 7 years
- Microsoft Power Apps - 7 years
- Dynamics CRM 365 - 7 years
- Microsoft Power Automate - 7 years
- JavaScript - 6 years
- C# - 6 years
- ASP.NET MVC - 3 years
Availability
Part-time
Preferred Environment
Visual Studio, Git, TFS, SQL Server 2016, Teams, Dynamics CRM 365, English
The most amazing...
...thing I've created with my team is a product on top of Dynamics 365 CE related to the construction industry.
Work Experience
Dynamics 365 Expert
2022 - PRESENT
SEEL, LLC
- Managed sales and customer service processes. Customized and extended functionalities.
- Tracked bugs and provided support in the production environment.
- Deployed both sales and customer service. Integrated the legacy system.
Technologies: Dynamics CRM 365, Microsoft Dynamics CRM, Microsoft Power Apps, Microsoft, English, Solution Architecture, Microsoft Power Platform, Microsoft Dataverse, Architecture, Microsoft Excel, .NET, Entity Framework, Entity Framework Core, Power Automate Cloud Flow
Microsoft Power Apps Developer
2025 - 2025
Shinda Management Corp
- Improved app performance by optimizing Power Apps code and enabled offline functionality using caching strategies. Reduced load times by 40%, allowing inspectors to work efficiently in areas without internet connectivity.
- Consolidated multiple SharePoint lists into a single structure and revamped the UI. Simplified navigation and reduced inspection form completion time by 30%, improving user experience and app maintainability.
- Implemented automated PDF generation with Power Automate and optimized image handling to prevent system freezing. Maintained clear communication with the client and suggested future upgrades like SQL Server.
Technologies: Microsoft Power Apps, Microsoft Power Automate, Microsoft 365, SharePoint, Microsoft SQL Server
Microsoft Power Apps Developer
2024 - 2024
Dulwich College Seoul - Main
- Designed the app’s architecture, ensuring full functionality and security features.
- Enabled seamless data transfer between the Power App and finance and operations.
- Created an approval workflow and automated tasks using Power Automate for streamlined operations.
Technologies: Microsoft Power Apps, SharePoint, Dynamics CRM 365, Power Automate Cloud Flow, Model-driven Apps
Microsoft Power Apps Expert
2024 - 2024
SolisRx LLC
- Created a secure Microsoft Power Pages portal for a healthcare client, enabling patients to book appointments, manage health records, and access resources. Ensured HIPAA compliance and integration with the client’s existing systems.
- Built a model-driven app for grants management, streamlining applications, reviews, and fund disbursement. The solution automated workflows, provided real-time insights, and improved efficiency for both applicants and administrators.
- Delivered comprehensive support and training on all products, ensuring clients and teams understood key functionalities. Facilitated workshops and 1-on-1 sessions to help users maximize efficiency and achieve their goals with the tools provided.
Technologies: Microsoft Power Apps, Microsoft Power Automate, Microsoft Dataverse, Microsoft Excel, Azure, Microsoft Power Pages, Power Automate Cloud Flow, Model-driven Apps
Microsoft Power Apps Developer
2024 - 2024
MineMaven Inc.
- Developed a Microsoft Power Apps application to replace an Excel/VBA-based workbook for interacting with SQL Server, focusing on the "Production" tab, enhancing data accuracy and user experience.
- Designed and implemented the back-end database in SQL Server, creating necessary tables, stored procedures, functions, and a sequence to support the Microsoft Power Apps application.
- Converted complex data entry workflows from Excel to Microsoft Power Apps, streamlining the process for loader operators to record and manage coal processing data.
- Automated input and output tonnes calculation based on predefined blend ratios and loader capacities, reducing manual data entry errors.
- Enabled the modification and deletion of process-run data within Microsoft Power Apps, ensuring data integrity and providing flexibility for end-users.
- Created stored procedures (SetProcessRun and GetProcessRun) to efficiently add, modify, and delete operations, utilizing JSON strings for data manipulation.
- Enhanced user interface by populating dynamic dropdowns for processor codes, loaders, and blends, improving user selection and data entry speed.
- Integrated Microsoft Power Apps with SQL Server using a secure connection string, ensuring reliable data communication and maintaining database security.
- Tested and validated the Microsoft Power Apps application with sample data, ensuring accurate replication of Excel functionality and seamless transition for end-users.
- Documented the entire process, providing clear guidelines and support for future maintenance and scalability of the Microsoft Power Apps solution.
Technologies: Microsoft Power Apps, Microsoft Power BI, SQL, Microsoft Excel, Microsoft SQL Server, Power Automate Cloud Flow, Model-driven Apps
Microsoft Power Apps Developer
2023 - 2024
UNSW Sydney - Main
- Developed a user-friendly self-service application for a leading Australian university using Microsoft Power Apps, enhancing internal user engagement and efficiency.
- Collaborated with designers to review and estimate application creation, ensuring alignment with modern design principles and user needs.
- Supported testing with a sample user base, implemented necessary changes, and documented the application for seamless maintenance and handover to the client's team.
Technologies: Microsoft Power Apps, Azure DevOps, SharePoint, Power Automate Cloud Flow, Model-driven Apps
SharePoint Developer
2023 - 2024
Cabworks Custom Elevators, Inc.
- Developed and configured SharePoint lists and libraries to enhance data management, improving organizational efficiency for a leading architectural elevator interior company.
- Optimized workflows using SharePoint and Microsoft Power Automate, streamlining business processes and reducing manual tasks.
- Designed and structured SharePoint forms for seamless data collection, laying the foundation for future PowerBI reporting and ensuring data accessibility for meaningful insights.
Technologies: Microsoft Dynamics CRM, Microsoft Team Foundation Server, Microsoft Teams, Microsoft Power BI, Microsoft Power Apps, Power Automate Cloud Flow
Senior Dynamics 365 Customer Engagement Developer
2022 - 2023
Juno Media GmbH
- Automated a process for real estate business using Microsoft Dynamics Customer Engagement (CE).
- Provided support on existing issues, new CRs, and training on Microsoft Dynamics CE processes.
- Implemented rent and sell, finance, and property management processes on top of customer engagement.
Technologies: Dynamics CRM 365, Microsoft Dynamics CRM, Microsoft Power Apps, Microsoft, English, Solution Architecture, Microsoft Power Platform, Microsoft Dataverse, Architecture, SQL, Microsoft SQL Server, Microsoft Power BI, Power Automate Cloud Flow, Model-driven Apps
Senior MS Dynamics 365 Consultant
2019 - 2022
Alphabold
- Developed a construction industry-based product on top of Microsoft Dynamics 365 CE engagement for sales, field service, and project service areas. Uploaded this product on Microsoft app source and is currently used by clients.
- Led a team of four, handled customer requests and tickets, and acted as a functional and technical consultant during product development.
- Created many Power Apps, including model-driven and canvas applications, used power automation for back-end automation in power apps, and developed stand-alone power applications to meet clients' specific business user needs.
- Integrated Dynamics 356 CE with different systems, including QuickBooks, core databases, SharePoint, and office applications.
- Implemented end-to-end Dynamics 365 online projects related to the construction, travel, and manufacturing industries.
- Contributed to the Resco Field Service mobile application, managed the documentation related to the project, and created best practices for product development in Dynamics 365 CE.
Technologies: Dynamics CRM 365, Teams, SQL Server 2016, Visual Studio, Microsoft Dynamics CRM, C#, ASP.NET MVC, JavaScript, Web Services, Integration, HTML, jQuery, Azure, Microsoft Power Apps, Microsoft Power Automate, Microsoft, English, Solution Architecture, Microsoft Power Platform, Microsoft Dataverse, Architecture, Microsoft SQL Server, Power Automate Cloud Flow, Model-driven Apps, Customer Insights
Microsoft Dynamics 365 Techno-functional Consultant
2018 - 2019
Systems limited
- Performed the Dynamics 365 CE implementations in manufacturing, telecommunication, insurance, transport, and travel industry.
- Played a key role in data migration and upgraded the CRM 2011 to Dynamics 365 CE. Converted all the web resources and back-end code and used KingswaySoft for data migrations.
- Implemented end-to-end corporate credit application process in Microsoft Dynamics 365 CE in the banking industry. Integrated the banking core database with CRM.
Technologies: Microsoft Dynamics CRM, Microsoft Dynamics 365, Visual Studio, Microsoft Team Foundation Server, Teams, C#, ASP.NET, ASP.NET MVC, SQL Server 2016, Azure, Microsoft Power Apps, Microsoft, English, Solution Architecture, Microsoft Power Platform, Microsoft Dataverse, Architecture, Microsoft SQL Server
Experience
Bank Corporate Credit Application Process
An automated, complete end-to-end banking corporate credit application that includes customer application, approvals, rules, and application content management. The solution is integrated with the core banking app via specific touchpoints.
Power/Canvas App | Travel Management
A Power or canvas app manages air travel, from travel requests to approval, allotment, bookings, etc.
The following are some high-level features:
• Back-end SharePoint
• Time entries
• Expense entries
• Approval process
• Complete process or travel management
The following are some high-level features:
• Back-end SharePoint
• Time entries
• Expense entries
• Approval process
• Complete process or travel management
Property Management – Dynamics CE Implementation
Dynamics CE implementation for a property project, including complete property management from rent and sell to investment and sales management.
TECHNOLOGIES
1) Visual Studio, C#, JavaScript, and React
2) C# and Dynamics 365 Extensions
3) Power Apps and Power Automate
TECHNOLOGIES
1) Visual Studio, C#, JavaScript, and React
2) C# and Dynamics 365 Extensions
3) Power Apps and Power Automate
Dynamics 365 CE Implementation | Training Company
A complete Microsoft Dynamics 365 CE implementation for a training company includes the sales process, customer service, and business center.
The main process includes the management of the student-learners, coaching staff, and account contacts and handling their complete end-to-end financial processes.
The main process includes the management of the student-learners, coaching staff, and account contacts and handling their complete end-to-end financial processes.
Power Application for Mining Industry
Developed a Microsoft Power App for the mining industry, integrated with an on-premise SQL database as the data source. Utilize Power Apps' out-of-the-box controls and design features to automate basic processes.
Microsoft Power App – Power BI for an Elevator Company
I developed a Microsoft Power App to automate project management and sales processes efficiently. This custom application streamlined task assignment, progress tracking, and project resource management. Additionally, it automated lead management, sales pipeline tracking, and quotation generation for sales processes. By leveraging Microsoft Power Apps, we improved operational efficiency, reduced manual effort, and enhanced data accuracy across our project and sales teams
Education
2011 - 2015
Bachelor of Science (Hons) Degree in Computer Science
University of Engineering and Technology, Lahore - Lahore, Punjab, Pakistan
Certifications
JULY 2022 - PRESENT
Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
Microsoft
OCTOBER 2020 - PRESENT
Microsoft Certified: Power Platform App Maker Associate
Microsoft
SEPTEMBER 2020 - PRESENT
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Microsoft
AUGUST 2020 - PRESENT
Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
Microsoft
MARCH 2020 - PRESENT
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Microsoft
JANUARY 2020 - PRESENT
MB-200 Microsoft Power Platform + Dynamics 365 Core
Microsoft
Skills
Libraries/APIs
Entity Framework, jQuery
Tools
Microsoft Dynamics CRM, Microsoft Power Apps, Microsoft Team Foundation Server, Visual Studio, Microsoft Dynamics, Microsoft Power Pages, Git, TFS, Microsoft Excel, Microsoft Power BI, Microsoft Teams, Microsoft Dynamics 365 for Finance and Operations
Languages
JavaScript, C#, PCF, SQL, HTML
Platforms
Microsoft Power Automate, Microsoft Dynamics 365, Microsoft Power Platform, Microsoft, Power Automate Cloud Flow, Azure, SharePoint
Frameworks
ASP.NET MVC, .NET, ASP.NET, Entity Framework Core
Storage
SQL Server 2016, Microsoft SQL Server
Paradigms
REST, Azure DevOps
Other
Dynamics CRM 365, Dynamics CRM Plugins, Model-driven Apps, English, Solution Architecture, Microsoft Dataverse, Architecture, SharePoint Online, Teams, Software Engineering, Web Services, Integration, Customer Service, Field Service, Sales, Customer Insights, Microsoft 365
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