Nabeel Ahmed
Verified Expert in Engineering
Full-stack Developer
Melbourne, Victoria, Australia
Toptal member since November 17, 2022
Nabeel is a lead architect with 15+ years of experience in business solution design, development, and delivery across Asia-Pacific. He has extensive development and leadership experience designing innovative solutions and providing motivation, guidance, and up-to-date consultancy services for Microsoft Power platforms, Dynamics 365, Pega, Nintex, and UiPath. He engages directly with clients, helping them define their needs and leading teams to drive the shared organizational vision and growth.
Portfolio
Experience
Availability
Preferred Environment
Pega, K2, UiPath, SharePoint, Azure, Office 365, Nintex, Microsoft Power Apps, Microsoft Dynamics 365, Microsoft Power Automate
The most amazing...
...thing I've built is the NZ COVID-19 Tracer app built for the New Zealand government during the COVID-19 pandemic.
Work Experience
Dynamics 365 Consultant
Edera L3C
- Integrated systems like ADP and JPMC for payroll and payments.
- Provided estimates on work items and collaborated with the team to implement required changes and integrations.
- Developed Microsoft Dynamics 365 Customer Engagement (CE) using Visual Studio.
- Set up project operations and integrated with finance and operations.
Solutions Architect | Principal Consultant
DWS
- Worked with architecture and internal functional business teams to ensure solutions aligned with enterprise strategy and technology roadmap.
- Analyzed business requirements and process initiatives, producing high-level designs (HLDs) and managing components of large and medium-sized initiatives.
- Designed, configured, and delivered innovative business solutions.
- Provided technical leadership and mentoring to the teams throughout the project lifecycle.
- Undertook problem diagnosis, analysis, and design enhancements.
- Worked with engineers to ensure their detailed designs were workable and fit for purpose.
- Defined and tracked budget and resources for successfully delivering business solutions.
- Provided recommendations and roadmaps for proposed solutions.
- Documented and shared best practice knowledge for new solutions.
Technical Solution Designer
AustralianSuper
- Delivered high-quality solution design artifacts that are fit for purpose.
- Facilitated and recommended direction on key technical decisions, weighing off functional, non-functional, and outcome objectives.
- Collaborated with solution stakeholders and partners to ensure expected business outcomes are achieved.
- Maintained technical oversight and support in solving complex issues arising during project delivery.
- Presented the solution artifacts for approval at the appropriate governance forum.
Power Platform Solutions Architect
Dulwich College Seoul - Main
- Designed and developed a Canvas app for purchase request initiations and approvals.
- Set up Azure DevOps backlog and repository for continuous integration and continuous development.
- Designed the back-end data model using SharePoint to store Canvas app data.
Dynamics 365 Consultant
Dulwich College Seoul - Main
- Led the project from the client side to get all the required and agreed functionality implemented correctly by the vendor.
- Acted as a project lead, product owner/business analyst, and technical consultant for the entire implementation journey.
- Reviewed the codebase provided by the vendor and implemented it. I followed the best practices to get the project completed on time with high quality.
- Led all the testing phases from the client side and filled in the gaps between how the vendor wanted to implement a process vs. how the school operated internally.
- Led the Power Apps development for building an ERP procurement application.
Microsoft Teams Specialist/Consultant
Vogelzang Law PC
- Assisted in smoothly transitioning from Slack to Microsoft Teams.
- Optimized case-tracking mechanisms and internal communication channels within Teams.
- Integrated 3rd-party services like calendars and established seamless connections with Salesforce and Zoom.
- Created Power Automate flows for integration with Microsoft Teams.
Power Automate Architect (via Toptal)
OviDrive Applabs Pty Ltd
- Downloaded Excel files from vendor's systems using Robusta RPA.
- Worked on the transformation of Excel files using Microsoft Power Automate.
- Built reports using Looker Studio (formerly Google Data Studio) and compared them with Excel files.
- Worked with the client's team on various Microsoft Power Automate-related tasks.
Power Platform Architect
Project Management People Pty Ltd
- Developed a Canvas app for creating and managing the project proposal requests and approval flows to turn the proposal requests into projects.
- Set up Azure DevOps to track and maintain the backlog and repositories to support the CI/CD of the app development.
- Led the development team to maintain the best practices by reviewing code and following the right deployment process.
- Provided consultancy for solutions design and development.
- Designed and developed Power Apps applications, forms, screens, and workflows that met business needs.
- Collaborated with the team to understand project requirements and translate them into functional Power Apps solutions.
- Created and managed data connections, including integrations with SharePoint and other relevant systems.
- Implemented automation using Power Automate to streamline processes and improve efficiency.
- Tested and debugged applications to ensure functionality, reliability, and performance.
- Assisted with documentation and provided technical support to end users as needed.
DevOps Tech Lead
Statecraft Simulations Inc.
- Led the improvement sprints to the simulation builder for API integrations, security, AI, and UX.
- Contributed to application and systems monitoring to keep the system going and running without any interruptions.
- Managed the development and deployment of new releases.
Technical Lead
ASB Bank
- Delivered a Pega-based case management solution called Waihanga, enabling the teams across the organization to design and automate their business processes.
- Designed and delivered strategic plans for implementing business solutions.
- Mentored and provided technical leadership to the teams throughout the project lifecycle.
- Helped team members analyze and troubleshoot the incidents and problems to find the root cause.
- Provided recommendations and roadmaps for proposed solutions.
- Reviewed and validated solutions from other teams, enforcing controls, policies, and procedures.
- Documented and shared best practice knowledge for new solutions.
- Engaged closely with all the business stakeholders to understand their requirements and communicate new features and benefits.
- Maintained quality service by establishing and enforcing the organization's standards and best practices.
- Led the API integration of different systems and platforms within the bank to implement the operational transformation of various back-office processes.
Senior System Architect
Ministry of Justice of New Zealand
- Implemented the Pega Government Platform (PGP) to support Māori Land Court in recording information and decision-making for Māori freehold landowners. The Court manages millions of ownership records across approximately 27,000 blocks.
- Configured and developed custom code using the Pega platform while providing customer post-implementation support.
- Mentored juniors and less experienced team members with development best practices and root cause analysis.
Senior Software Consultant
Datacom Group
- Engaged closely with customers to understand and define their requirements.
- Collaborated with customers to devise effective solutions.
- Ensured successful delivery of business applications to our enterprise customers as the technical lead.
- Collaborated with business development managers and presented proposals to customers.
- Gathered requirements, estimated detailed costs and efforts, and drafted plans and documentation.
- Led analysis, design, and delivery of business process management solutions.
- Provided ongoing post-implementation support for customers, including root cause analysis and troubleshooting.
- Offered technical guidance and best practices to several clients to integrate their systems for digital process automation using APIs and Azure Web Apps.
Senior System Architect
Ministry of Business, Innovation and Employment of New Zealand
- Designed and developed new Pega applications during the global COVID-19 pandemic to support businesses and organizations, including contact and location tracing, debut hibernation, wage and leave subsidy, and business travel document.
- Ensured successful delivery of business applications as a Pega consultant.
- Configured and developed custom code using the Pega platform, including production deployment of Pega applications.
- Mentored juniors and less experienced team members and documented implementations of business process management technology.
- Performed root cause analysis and troubleshot for provided ongoing post-implementation support for customers.
- Used Figma to create UI/UX for user-facing Pega forms.
- Integrated the various government systems using REST APIs to provide a better user experience to business connect users.
Solutions Architect
Fulton Hogan
- Built K2-based work and asset management systems for New Zealand and Australia.
- Implemented web services and API management with custom authorization and authentication to handle complex business operations.
- Developed a custom module to support task delegation and approval management to remove dependency from the active directory.
- Automated entire asset transfer process using workflow application, allowing users to transfer individual and bulk assets across any business unit and region with dynamic business approvals and escalations.
- Contributed to the integration with JDE REST API using API management and Rinami's Cantara cloud API.
- Supported the live applications in production, troubleshot and performed root cause analysis for any production issues.
Application Architect
Carters
- Designed and implemented a single application to replace the paper-based systems that did not communicate and enabled staff to see a single source of truth for customer manufacturing orders.
- Built a K2 solution that provided consents, estimates, and manufacturing of buildings in a single workflow-driven solution.
- Gathered requirements, held project analysis workshops, and provided estimations, followed by architecture solutions and managing development.
- Implemented an SAP-like system to keep SOLAR, the Carters' main system, and built a digital platform using K2, CRM, and SharePoint to create an end-to-end process designed specifically for the Carters' processes.
- Deployed the K2 solution and upgraded the platform to 4.7.
- Developed a custom K2 Worklist Broker with a delegation feature by integrating K2 and business data so that users could manage requests assigned to them in real time.
- Integrated with Dynamics 365 to maintain and update customer and contact information with internal schema-based relationships.
- Enabled integration to bespoke systems such as EMS and SOLAR using BizTalk web service.
- Utilized APIs to generate DocuSign documents for obtaining customer signatures and progressing their application within K2 using Azure Web Apps.
- Monitored for potential issues and incidents proactively; troubleshot and performed the root cause analysis.
Application Architect
Fletcher Building
- Implemented a K2-based solution that enabled debt recovery management across the Fletcher Building group.
- Set up, installed, configured, and upgraded the K2 environment.
- Provided off-site and on-site technical support during and after working hours. Performed root cause analysis and troubleshooting to resolve the incidents.
System Architect
Royal Flying Doctor Service
- Led requirements discovery workshops with business and other stakeholders to migrate the existing Nintex solutions to the K2 platform.
- Conducted pre-sale meetings and requirement gathering sessions and drafted a statement of work (SOW).
- Set up, installed, and configured the K2 environment.
Solutions Architect
South Australia - The Department for Environment and Water
- Implemented a POC application for DEWNR's water management solution using K2, Microsoft CRM, and Dynamics AX to perform their core role without system limitations and constraints getting in the way.
- Set up, installed, and configured the K2 environment.
- Integrated K2 with various systems and platforms for an enhanced user experience.
Software Consultant
Downer Group
- Implemented an agile delivery center using Microsoft and K2 platform to build process-based solutions to drive the delivery of ultra-fast broadband services across New Zealand.
- Developed custom K2 controls for Excel and file system services to remove the dependency on the SharePoint document library, which resulted in a vast performance improvement.
- Configured and managed all K2 servers in development, test, and production environments.
- Developed various business processes using SQL, SharePoint, InfoPath, and K2 smartforms.
- Fixed and optimized current solutions and mentored juniors in the team.
- Installed custom controls and service brokers and applied cold fixes on all servers in the K2 farm.
- Implemented offline forms that allowed technicians in rural areas to manage their jobs on their iOS devices.
Software Consultant
Zespri International
- Developed a K2-based solution to automate and centralize all finance and HR processes. Used K2 smartforms and workflows to pull together data from SQL, SAP, SharePoint, and other systems such as BizTalk and Kofax.
- Installed K2 blackpearl, smartforms, and connect and upgraded and migrated them to the Azure cloud.
- Migrated Microsoft SharePoint 2010 to SharePoint 2013 and SharePoint 365 and installed Microsoft SharePoint 2013 for on-premises migration of the hybrid model.
- Performed installation, configuration, and upgrade of K2 platforms, including Windows Server, SQL Server, and IIS.
- Set up web services to interact with Microsoft SQL, SharePoint, K2, and SAP using K2 connect and WCF.
- Developed business applications using K2, SharePoint, InfoPath, and K2 smartforms.
- Configured Virto Workflow Scheduler to execute timer-based K2 and SharePoint workflows.
- Provided off-site and on-site support during and after working hours.
- Integrated with SAP to create and update invoices and purchase orders from K2 workflows using REST APIs.
Intranet Manager
Ooredoo
- Worked actively on the group's Intranet, Buzz, which became one of the world's top 10 intranets.
- Designed and developed a powerful K2 solution for its global mobility program for the approval, onboarding, and offboarding of employees across all operating companies.
- Developed various IT process workflows using SharePoint, InfoPath, and K2 Studio.
- Designed and developed various IT, HR, and finance workflows connecting all operating countries across the group using SharePoint, InfoPath, and K2 blackpearl.
- Managed administrative tasks and user requests on SharePoint application servers.
IT Analyst
wi-tribe
- Institutionalized a completely paperless environment by automating all business processes using SharePoint and .NET technologies.
- Designed and developed custom .NET and SharePoint applications, including workflows and timer jobs.
- Created custom SQL Server Reporting Services (SSRS) reports using Visual Studio.
- Developed a custom solution for a queue management system using mobile development and Socket programming in C#, Android, and Sockets.
- Designed and developed ETL service involving MS SQL, MySQL, and Oracle Database.
Visiting Lecturer
Bahria University
- Delivered lectures and practical labs session on various programming subjects.
- Conducted quizzes and exams for mid-term and final exams.
- Helped students complete their final-year projects.
IT Specialist
Streamline Solutions
- Developed a custom document management system with collaborative editing and authoring functionality using SharePoint and C# for AeroTech Aviation, UAE.
- Designed and developed a web application to manage internal service delivery surveys for Ufone, a leading telecom company in Pakistan.
- Developed a smart learning management system (LMS), a complete end-to-end solution based on ISO 10015 for organizational learning and development purposes.
- Designed and developed an online portal to manage bulk invitations and register for the British Council's symposiums.
Web Designer
Jazz Pakistan
- Designed front-end user interfaces for Ultimus Workflow that was developed in SharePoint and ASP.NET.
- Implemented web template interfaces in Dreamweaver.
- Designed web templates using HTML and CSS in Adobe Photoshop.
Web Developer
Bahria University
- Created and developed a collaboration portal for students and faculty members using SharePoint.
- Deployed a learning management system known as Moodle.
- Designed, developed, and managed the university's official website and in-house development for different departments and student clubs' websites.
- Acted as a support and service contact person resolving user queries on the developed applications, portals, and websites.
- Managed and developed various projects for different departments using ASP.NET.
Web Developer
CreationsPool
- Designed and developed websites for various international clients.
- Implemented and managed eCommerce websites for clients.
- Designed and developed the company's artwork, including logo, letterhead, and website.
Design Executive
Crème De la Crème Promotions
- Developed a website for the Ground the Underground campaign of one of the major telecom companies to promote underground music bands in Pakistan.
- Designed media artwork for clients and events, including logos, posters, and websites.
- Created the company's letterheads, business cards, and website.
Experience
New Zealand COVID-19 Tracer | Business Location Registration
Business Connect
The Business Travel Register–COVID service allows businesses to apply for permission to travel across alert-level boundaries in case of a COVID-19 resurgence in the country.
The Deferred Payment Account–NZ Customs service enables companies that import products into New Zealand to apply to NZ Customs for a deferred payment account. The account saves these businesses considerable time and administrative overhead. Still, setting up the account was paper-based and manual and could take up to 12 weeks to process.
Financial Efficiencies Project (FEP)
http://www.zespri.comBuzz Intranet
https://www.gulf-times.com/story/377456/Ooredoo-buzz-makes-it-to-top-10-global-intranetsOoredoo's Buzz provides an essential tool for teams in different countries to share ideas, plan coordinated campaigns, and contact experts in the company offices worldwide. Since its launch in 2012, Buzz has provided Ooredoo's employees with a meeting place to talk to their international colleagues and a key focal point for online resources.
Ooredoo was the only company from the Middle East or Asia to make it to the world's top ten. It was praised for its ability to support dialogue, provide information in multiple languages, and for a wide range of cultures.
AerDOC | Airline Document Management System
http://www.aerotechaviation.comIt is a complete document management system that includes creating, editing, approving, distributing, and auditing documents, ensuring they are effectively managed in compliance with regulatory and legislative requirements.
Q-Matic | Queue Management System
Waihanga
http://www.asb.co.nzRoots-INSPIRE | Educational Institution Management System
• organization management,
• branches management,
• inventory management,
• procurement management,
• human resource management,
• account and finance management,
• library management,
• events management,
• compliance management,
• social media, and much more.
Māori Land Court (MLC)
http://www.maorilandcourt.govt.nzImport Permits App
This model-driven app allows users to fill in the required information and submit it into a SharePoint list, which initiates a workflow to obtain import permit approval and then publishes it to SAP via an API call.
HR Online App
This app also allows HR staff to grant access to users by submitting a Power Apps form, which captures the required information and then adds or removes users to Azure Active Directory groups.
Tech Central App
Education
Bachelor's Degree in Software Engineering
Bahria University - Islamabad, Pakistan
Associate's Degree in Electronics
Institute of Technology - Islamabad, Pakistan
Certifications
Microsoft Certified Azure Fundamentals
Microsoft
Pega Certified Senior System Architect
Pegasystems
UiPath Certified Infrastructure Engineer
UiPath
UiPath Certified RPA Developer
UiPath
UiPath Certified Advanced RPA Developer
UiPath
UiPath Certified Solution Architect
UiPath
UiPath Certified Business Analyst
UiPath
UiPath Certified Implementation Manager
UiPath
Certified K2 Technical Pre-sales
Nintex K2
Certified K2 Cloud Core Developer
Nintex K2
Certified K2 Five Core Developer
Nintex K2
K2 Certified blackpearl Extensions Developer
Nintex K2
IBM Certified Blockchain Essentials
IBM
K2 Certified SharePoint Integrator
Nintex K2
K2 Certified SharePoint Application Builder
Nintex K2
K2 101 Pre-sales
Nintex K2
Certified K2 connect for SAP Developer
Nintex K2
K2 Certified SharePoint and InfoPath Developer
Nintex K2
Pega Certified System Architect
Pegasystems
Pega Business Architect
Pegasystems
K2 Certified smartforms Builder
Nintex K2
K2 Certified blackpearl Core Developer
Nintex K2
Microsoft SharePoint Server
mh9 Solutions
Web Application Security
Nexus
PHP Programming
Bahria University
.NET Technology
Bahria University
C++ Programming
Bahria University
Microsoft Certified Systems Engineer
Corvit Networks
Microsoft Visual Studio
IQ Technologies US
Basic Electronics Technology Course
College of Information Technology
Skills
Libraries/APIs
SharePoint Development, ASPX, REST API, Node.js, React.js, Office 365 API, Windows Development, OneDrive API, Graph API, Smartsheet API, jQuery, Azure, Sockets, Rocket.Chat API, OpenAPI, JasperReports
Tools
K2 Blackpearl, SharePoint Development, K2, Nintex, Microsoft Power Apps, Business Intelligence Development, Microsoft Dynamics CRM Development, Moodle, Microsoft Access Development, Microsoft Development, ShareGate, Microsoft Development, PegaRULEs Process Commander (PRPC), Figma, Microsoft Teams Development, Microsoft Dynamics 365 for Finance and Operations, Microsoft Flow, Excel Development, Graphic Design, Microsoft Development, Microsoft Project Online, Microsoft Dynamics, Draw.io, Confluence, Camunda BPM, Dynamics Field Service, Microsoft AI, Microsoft Power Pages, Dynamics 365 Business Central, Smartsheet, Spreadsheets, Visual Studio Development, Photoshop, Adobe Software Development, Postman, Azure Logic Apps, Azure Active Directory B2C (ADB2C), Photoshop, AspDotNetStorefront, Webpack, Slack Development, WINDEV Mobile, FreshBooks, Laserfiche, Xojo, ForgeRock, Microsoft Copilot, Google Workspace, Canvas, Canvas LMS, Propertyware, Apache Airflow, Microsoft Exchange, Microsoft Intune, Jira, VMware, PhpMyAdmin, GitLab CI/CD, Miro Development, Bluebeam, Buildium, Whisper, JasperSoft ETL, SAP2000, ZennoPoster, E-commerce Development, Knack, Odoo
Languages
HTML, C#, SQL, Java, JavaScript, HTM, Active Server Pages (ASP), Python, TypeScript, Go, Visual Basic, X++, CSS, PHP, .NET, A# (Axiom), C++, XML, Rust, GraphQL, SPS, Lava, Snowflake
Frameworks
.NET, Swagger, Windows PowerShell, Activiti BPM, Classic ASP, Angular, ASP.NET, ADO.NET, Windows Workflow Foundation, Windows Presentation Foundation (WPF), Bootstrap, Gaia
Paradigms
Agile Development, Azure DevOps, DevOps, Automation, Low Code Development, Microservices Development, Requirements Analysis, Business Intelligence Development, BPMN, Microservices Architecture, ETL, Desktop App Development, Agile Development, Windows App Development, REST, Visual Programming, Object-oriented Programming (OOP), Cross-Platform, Desktop Web Design, Mobile App Design, Scrum Master Consulting, SharePoint Development, Socket Programming, Test Automation, Dimensional Modeling
Platforms
SharePoint Design, Pega, SharePoint Development, Azure, Microsoft Development, WordPress Development, cPanel, Salesforce Design, Windows Development, Nintex Workflow, Microsoft Power Automate, SharePoint Development, Joomla, Microsoft Dynamics 365, Windows Development, AppSheet Development, Webflow, Azure PaaS, Xano, Microsoft Power Platform, Citizen Automation and Development Platform (CADP), Azure Functions, Windows Development, Docker, Desktop, Shopify, Magento, Joget, Dubsado, Wand, Xerox DocuShare, Windows Development, Intershop, Winshuttle, Linux, AWS, Android, Apache Kafka, Blockchain, WooCommerce Design, Rocket.Chat, Shift4Shop, PointClickCare, Elastic Path, HCL Commerce, Cloud Engineering, Gusto, Alteryx, CRM, Azure AI Studio
Storage
Azure, SQL Server, Database, SQL Server 2017, WP Engine, SQL, JSON, MySQL, NoSQL, SSIS, Database, Azure Blobs, Azure
Industry Expertise
Web Development, eLearning Design, Virtual Coaching, Healthcare App Design
Other
Web Development, K2 SmartForms, APIs, Presales, UiPath, Robotic Process Automation (RPA), Software Implementation, Business Analysis Consulting, Solution Architecture, Case Management, Business Process Management (BPM), Economic Development, DocuSign, SharePoint Migration, Office 365, Technical Leadership, Web Hosting, Architecture, Process Automation, Digital Transformation, Code Review, Source Code Review, Project Consultancy, Project Coordination, Deployment, E-commerce marketing, API Integration, Integration, Low Code Development, No-code Development, Software Consulting, Software Design, Leadership, Team Leadership, Software Development, Root Cause Analysis, Troubleshooting, Technical Requirements, Intranets, Cloud Architecture, Software Architecture, SharePoint UI, Workflow, Data Engineering, Middleware, SharePoint Development, Technical Consulting, SaaS, MVP Design, Product Design, Computer, Dynamics CRM 365, Microsoft 365, Identity & Access Management (IAM), Data Modeling, HTML5 Banners, Adaptive Design, Microsoft Azure, Microsoft Planner, Data Flows, ServiceNow, System Administration, Algorithms, Interim CTOs, Smart Forms, Solution Design, Workday, Workday Report Design, Workday Implementation, Web Project Management, BPM, Project Management Operations, AP Workflow, Microsoft Development, Azure, Azure Databricks, Coding, Software QA, CRM, Cloud Middleware, API, Third-party Integration, Design Consulting, Azure, Azure, Multitenancy, Cloud Migration, Cloud Platforms, IT Program Management, IT Project Management, Stakeholder Management, Complex Program Management, Microsoft Certified Professional (MCP), Learning Management Systems (LMS), Education Technology (Edtech), Edtech Design, Data Migration, Front-end Development, User Workflows, Microsoft Cloud for Healthcare, Business Strategy, Control Center, WordPress Multisite, Server Administration, Data Visualization, Microsoft Forms, Data Build Tool (dbt), Resource Management, Outlook, Customer Service, Customer Insights, IT Project Management, Infrastructure, Cloud Engineering, IIS, Document Management Systems (DMS), IT Business Analysis, System Security, System Security, Microsoft Development, System Design, Authentication, Cross-functional Team Leadership, Cross-functional Collaboration, UI Development, UX Development, Web UX, Web UI, Back-end Developers, Front-end, Full-stack, Desktop App Design, Data Management, SharePoint Development, Microsoft Dataverse, Site Reliability, Messaging, Scripting, Microsoft OneDrive, PDF, Electronics, Monday Project Management, Enterprise Architecture, Landing Pages, Azure Data Factory, DesignOps, WinDev, Axiom, Watermark Design, AppFolio, AWS, Public Sector, Learning Tools Interoperability (LTI), Enterprise Data Management (EDM), Machine Learning, Fivetran, Data Transformation, Data Warehouse, Data Science, Electronic Medical Records (EMR), Microsoft Dynamics 365 Marketing, Graphic Design, SAP, Kofax, BizTalk, Blob Storage, FTP, Web Host Manager (WHM), DNS, File Servers, Computer Graphics, System Programming, CRM APIs, Networks, Freelance Programming, Server Infrastructure, Command Prompt (CMD), Ajax, Windows Communication Foundation (WCF), Wamp, System Security, System Security, CI/CD Pipelines, Artificial Intelligence, EndNote, Google Cloud Development, DSpace, VIA Information Systems, LivePerson, Platform Building, MCITP, ChannelAdvisor, Adobe RoboHelp, Microsoft Copilot Pro, HubSpot Development
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