Sarah Lloyd
Verified Expert in Support and Operations
Support & Operations Expert
East London, Eastern Cape, South Africa
Toptal member since February 12, 2026
Sarah is an experienced executive support professional with over 20 years of experience in administration and operations. She is organized, dependable, and comfortable managing schedules, communication, and day-to-day coordination for leadership teams. Sarah works independently, values accuracy, and focuses on keeping operations running smoothly behind the scenes.
Expertise
- Bookkeeping
- Calendars
- Communication
- Data Accuracy & Reporting
- Database Management
- Inbox Management
- Organization
- Time Management
Work Experience
Holiday Home Manager
Holiday Home Manager | Self-employed
- Directed holiday property operations, managing bookings, vendors, and guest services to ensure seamless experiences and high satisfaction.
- Optimized scheduling and data workflows, reducing booking errors and improving operational efficiency.
- Implemented structured record-keeping and financial processes, maintaining accurate guest, payment, and vendor records with zero discrepancies.
Bookkeeper | Office Manager
Blue Lagoon Hotel-East London, Eastern Cape
- Streamlined daily accounts, invoicing, and reconciliations, maintaining 100% accurate financial records and eliminating discrepancies.
- Prepared financial reports and supported management decisions, improving budgeting accuracy and enabling timely business insights.
- Optimized administrative workflows and office systems, boosting operational efficiency and ensuring smooth day-to-day operations.
Skills
Administrative Operations
Time Management, Bookkeeping, Customer Service
Customer Support
Communication
Business Function Support
Calendars
Collaboration Tools
Zoom
Personal Support
Personal Calendar Coordination
Productivity Suites
Microsoft Excel, Google Sheets
Professional Skills
Problem Solving
Scheduling & Meetings
Scheduling
Tool Features
Inbox Management
Other
Organization, Microsoft 365, Google Workspace, Database Management, Master Data Principles, Operations Management, Data Accuracy & Reporting, Administrative Support, Record Keeping, Process Improvement, Invoicing, Data Management, Vendor Management, Property Management, Project Management
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