Case Study

Slack- and YC-Backed Startup Turns to Toptal to Reimagine Enterprise Software Design - Secures $2 Million in Funding

“Toptal has an incredibly high-quality bar at an economical price point. Plus, it’s on-demand and flexible. Crossed off every box on our checklist and provided immense value for our customers.”

Ted Blosser, WorkRamp Co-Founder

“Toptal truly is a turnkey solution. The whole thing is packaged for you. Toptal supports everything for you end-to-end so you can just focus on your core business.”

Ted Blosser, WorkRamp Co-Founder

“The speed and skill of the individuals in Toptal’s network is amazing. You can go from ideation to solution in three weeks, all you need is to connect your bank account.”

Ted Blosser, WorkRamp Co-Founder

WorkRamp wanted to completely revamp its platform design to foster growth and attract new, high-profile enterprise clients.

WorkRamp built a highly functional product that satisfied core pain points for its customers; however, they wanted to take their design to the next level to scale and support expansion into the enterprise space.

Co-Founder Ted Blosser worked with Toptal Director of Design Andrew Graunke to find a designer who could revamp and enhance their product and styling guidelines on a quick timeline. Most importantly, they wanted to find someone who had both enterprise and consumer expertise and could bring the best of both worlds together to provide an unparalleled user experience.

Toptal Lead Designer Benoît Chabert integrated seamlessly into the WorkRamp team and revamped their entire platform.

In a design sprint, lead designer Benoît Chabert revisited virtually every part of the WorkRamp user experience. Working closely with Ted, he provided expert guidance that would help WorkRamp clients get the most out of the platform.

The project’s initial focus was to provide general feedback and design direction. Given Benoît’s ability to dive in quickly and become fully integrated on the team, the scope quickly expanded, encompassing a deep analysis and revamp of how customers use the product day to day.

Within two weeks, Benoît provided designs and style guidelines for each major portion of their product. In his design, he balanced creating an engaging experience for end users, while still providing the powerful and intricate functionality that admins needed.

Benoît integrated seamlessly into the WorkRamp team and went out of his way to make sure they had everything they needed. His clear communication and transparent working style through Slack, Zoom, and Trello empowered the entire team to work faster and more efficiently. With Toptal, the design effort proved more comprehensive and easier than WorkRamp ever envisioned.

WorkRamp

Founded by top former employees at Box, WorkRamp provides online training solutions for clients such as PayPal, Intercom, and Zoom, featuring:

  • End-to-end onboarding and training programs that are developed and customized for each client.
  • Platform-generated data analysis that identifies skill gaps and allows users to make better performance decisions.
  • Community-driven training and knowledge-sharing through its new site, The WorkRoom.

The Team

Ted Blosser

Ted Blosser

WorkRamp Founder, Head of Sales and Customer Success

Beginning his career in sales at Cisco, Ted most recently worked for Box as both a senior account executive and product manager. Seeing firsthand the steep learning curve for employees to be successful at their jobs, Ted and his former Box colleagues started WorkRamp to pioneer a new set of enterprise training solutions.
Andrew Graunke

Andrew Graunke

Toptal Director of Design

As a Toptal Director of Design with 10+ years of UX design experience partnering with both Fortune 500 companies and angel-backed startups, Andrew worked closely with the WorkRamp team to find them the right individual who could up-level their enterprise software design.
Benoît Chabert

Benoît Chabert

Toptal Lead Designer

With a BA in digital creation and an MA in interface design from top universities in Quebec, Benoît is a highly skilled UX designer with front-end development experience. He’s worked for over six years with a variety of clients including NVIDIA as well as the Government of Quebec. Having a keen eye for product design, Benoît led the design efforts on WorkRamp’s platform.

The new platform design empowered WorkRamp to grow faster than ever and acquire significant new funding.

After implementing the new design, sales for the product increased dramatically. By bringing on new customers like Vidyard, Fivestars, and Optimizely, WorkRamp fueled their growth with more than $2M in new funding from Slack, Y Combinator, Alexis Ohanian, and Joe Montana.

Intense, three-week design sprint covering all user interactions.
Intense, three-week design sprint covering all user interactions.
Attracted new customers like PayPal, Intercom, and Zoom.
Attracted new customers like PayPal, Intercom, and Zoom.
Raised over $2M in funding from investors including Slack, YC, Alexis Ohanian, Joe Montana, and Elad Gil.
Raised over $2M in funding from investors including Slack, YC, Alexis Ohanian, Joe Montana, and Elad Gil.
WorkRamp

Founded by top former employees at Box, WorkRamp provides online training solutions for clients such as PayPal, Intercom, and Zoom, featuring:

  • End-to-end onboarding and training programs that are developed and customized for each client.
  • Platform-generated data analysis that identifies skill gaps and allows users to make better performance decisions.
  • Community-driven training and knowledge-sharing through its new site, The WorkRoom.

The Team

Ted Blosser

Ted Blosser

WorkRamp Founder, Head of Sales and Customer Success

Beginning his career in sales at Cisco, Ted most recently worked for Box as both a senior account executive and product manager. Seeing firsthand the steep learning curve for employees to be successful at their jobs, Ted and his former Box colleagues started WorkRamp to pioneer a new set of enterprise training solutions.
Andrew Graunke

Andrew Graunke

Toptal Director of Design

As a Toptal Director of Design with 10+ years of UX design experience partnering with both Fortune 500 companies and angel-backed startups, Andrew worked closely with the WorkRamp team to find them the right individual who could up-level their enterprise software design.
Benoît Chabert

Benoît Chabert

Toptal Lead Designer

With a BA in digital creation and an MA in interface design from top universities in Quebec, Benoît is a highly skilled UX designer with front-end development experience. He’s worked for over six years with a variety of clients including NVIDIA as well as the Government of Quebec. Having a keen eye for product design, Benoît led the design efforts on WorkRamp’s platform.