Alexandra Mihai, Designer in Bucharest, Romania
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Alexandra Mihai

Verified Expert  in Design

Designer

Location
Bucharest, Romania
Toptal Member Since
October 5, 2020

Alexandra is an award-winning product designer with over ten years of experience, specializing in user experience and product strategy. She worked with companies such as Google, Adidas, Amsterdam Municipality, and Erste Bank (BCR). Her expertise ranges from designing complex web products to developing UX strategies for products that require a touch of AI. Alexandra is an excellent communicator, making her very easy to work with.

Portfolio

Work Experience

Principal UX/Product Designer

2020 - PRESENT
UiPath
  • Identified problems and improved the experience of the main flows in the leading platform of RPA management of automation and other AI-driven products.
  • Implemented best practices in UI design, including consistent branding, responsive layouts, and effective use of color and typography.
  • Enhanced user experience through data-driven insights: leveraged data analytics and user feedback to identify pain points in the user journey and optimize the user experience.
  • Adapted the existing platform to the new design system guidelines.
  • Designed and implemented a user-centered design process: ensuring that user needs and feedback were integrated into the product development lifecycle. This included conducting user research, creating user personas, and performing usability testing.
  • Conducted user testing to improve the journey of potential clients to the company's RPA solutions.
  • Developed user interfaces: intuitive, visually appealing, and easy to navigate, resulting in improved user satisfaction and reduced user friction.
  • Used tools like heat maps, A/B testing, and user behavior analysis to make data-informed design decisions and continuously iterate on the product.
  • Streamlined complex AI interactions: successfully designed and simplified complex AI interactions, making them more understandable and accessible to users with varying levels of technical expertise.
  • Developed innovative solutions to present AI-generated insights and recommendations in a user-friendly manner, improving user engagement and adoption.
Technologies: Artificial Intelligence (AI), Robotic Process Automation (RPA), Platform Design, UX Design, Figma, Prototyping, Web App Design, Visual Design, User Interface (UI), User Experience (UX), Dashboards, Responsive Web Design (RWD), UX Review, Interviews, User Research, B2B, User Journeys, Design Leadership, Complex Application User Interfaces (UI), Enterprise SaaS, Software Design, Software as a Service (SaaS), Agile

Senior UX/Product Designer | Workshop Facilitator

2019 - 2021
Innovating Society
  • Facilitated creative development in technology companies using a methodology focused on research and prototyping.
  • Assisted clients in discovering new opportunities for growth through a human-centered approach.
  • Found the perfect product-market fit through user research and product validation.
  • Facilitated workshops to help companies develop ideas to solve real user needs.
  • Managed client relationships and expectations by providing solutions that benefit the client and their users. Clients included early-stage startups and established companies.
  • Improved product accessibility and inclusivity: advocated for and implemented accessibility best practices to ensure that the product was usable by a diverse range of users, including those with disabilities.
  • Conducted accessibility audits, adhered to WCAG guidelines, and incorporated assistive technologies to provide an inclusive experience.
  • Conducted user research and usability testing: conducted user interviews, surveys, and usability tests to gain deep insights into user needs, behaviors, and pain points.
Technologies: Product-market Fit, Human-centered Design (HCD), Design Thinking, Prototyping, Web App Design, Visual Design, User Interface (UI), User Experience (UX), Responsive Web Design (RWD), UX Workshops, Interviews, User Research, Design Sprints, B2B, User Journeys, Landing Page Optimization, Landing Page Design, Discovery Workshops, Workshops, Design Workshops, Stakeholder Interviews, Ideation Workshops, Complex Application User Interfaces (UI), Enterprise SaaS

UX/Product Designer

2019 - 2020
TeleportHQ
  • Delivered experiences from product strategies to interface improvements for an AI-integrated feature.
  • Collaborated with the product manager and engineers to contribute to the design vision, product strategy, and features roadmap.
  • Conducted user studies and focus groups for UX research to understand usability issues and fix them accordingly.
  • Enhanced the experience and overall design of a digital product used by many users, including designers and developers.
  • Prototyped rapidly in various fidelities to iterate ideas and validate them quickly for an MVP.
Technologies: Jira, Miro, Notion, Figma, Prototyping, Visual Design, User Interface (UI), User Experience (UX), SaaS Design, Responsive Web Design (RWD), Interviews, User Research, User Journeys, Landing Page Optimization, Landing Page Design, Complex Application User Interfaces (UI), Enterprise SaaS, Chrome Extensions, Software Design, Software as a Service (SaaS), Agile

Product Designer

2017 - 2018
UNstudio
  • Bridged the gap between product design and digital computation by developing multiple projects across domains such as healthcare, the future of workspace, or travel.
  • Conducted multiple ideation group sessions or design thinking workshops.
  • Researched activities, which included competitive/comparative analysis, user focus, user interviews, social media, and content analysis. Oversaw project management.
Technologies: Adobe Experience Design (XD), Prototyping, Visual Design, User Interface (UI), User Experience (UX), Conceptual Design, Responsive Web Design (RWD), Interviews, User Research, User Journeys, Landing Page Optimization, Landing Page Design, Enterprise SaaS

Freelance UX/Digital Designer

2015 - 2018
Zamira Agency
  • Managed 20+ projects from start to end, working directly with the clients to develop an idea for a final product.
  • Delivered multiple interactive prototypes for both web and mobile apps.
  • Created various new (or improved) design systems for better accessibility and custom web components.
Technologies: WordPress, Sketch, Adobe Experience Design (XD), Zeplin, Figma, Prototyping, Visual Design, User Interface (UI), User Experience (UX), Mobile Design, Conceptual Design, Responsive Web Design (RWD), Interviews, User Journeys

Digital Designer

2013 - 2015
Freelance
  • Designed and led the process of creating digital products from idea to implementation for more than 10 projects.
  • Developed a brand and style guide for each project.
  • Led ideation workshops with clients to get from an idea to a brief.
Technologies: Zeplin, Adobe, Sketch, Prototyping, Visual Design, User Interface (UI), User Experience (UX), Mobile Design, Conceptual Design, Chrome Extensions
2019 - 2019

Elements of AI in Artificial intelligence

The University of Helsinki - Helsinki, Finland

2018 - 2019

Master's Degree in Digital Design

Amsterdam University - Amsterdam, Netherlands

MARCH 2019 - PRESENT

Human-centered Design

IDEO

MARCH 2018 - PRESENT

Design Thinking Facilitation

Design Thinking Academy Amsterdam

FEBRUARY 2017 - PRESENT

Product Design: The Delft Approach

TU Delft

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