Senior Designer
2022 - 2022
Samsung
- Led the team in designing, maintaining design systems, and testing various subsections on the SSP platform.
- Conducted user research and testing to understand user needs and pain points.
- Worked with Samsung's Montreal team to remotely align SSP and DSP designs while collaborating with multiple teams of PMs and developers in a strategic workflow.
Technologies: Figma, Jira, Lean UX, Microsoft PowerPoint, Visual Design, Interaction Design (IxD), User Research, Information Architecture (IA), Wireframing, Prototyping, User-centered Design (UCD), Agile, Design Thinking, UX Branding, Cross-functional Collaboration, Design Leadership, UX Design, Technical Hiring, SaaS, Research, Collaboration, Cross-functional Design, Analytics, User Interface (UI), Affinity Mapping, Empathy Mapping, Interviews, Hypothesis Testing, Personas, Web Design, Inclusive Design, Empathy, UI Design, Design Systems, Product Design, iOS, B2B, Communication, Product Discovery, UX Architecture, User Interviews, Consumer-facing Product Design, Consumer Services, Web App Design, Responsive Web Design (RWD), Web App UX, Web App UI, User Experience (UX), User Journeys, Dashboard Design, Design Workshops, Discovery Workshops, Ideation Workshops, Interactive Prototypes, Mockups, UX Workshops, Usability Testing, User Flows, User Personas, User Workshops, Workshops, SaaS Design, Human-computer Interaction (HCI), Design Strategy, Strategic Design, Leadership, Stakeholder Management, Team Leadership, Miro, Adobe, Component Libraries, Branding, System Design, UX Research, Web UI, Desktop App Design, User Validation, Web UX Design, Web UI Design, Dashboards, User Stories, Grid Systems, Mobile First, Mobile UI, Mobile UX, Mobile Design, Data Visualization
Interaction Designer
2021 - 2022
Zapr Media Labs
- Designed the dashboard interface and the overall visual design of the tool in collaboration with the UX team.
- Automated 90% of the QA process and reduced the AHT from 60 to 10 minutes.
- Collaborated with the engineering team on HTML, CSS, and testing.
- Catered to the biggest eCommerce platforms in India to enhance their customer support experience.
- Partnered with engineers, UX researchers, and PMs to oversee and design the core experience of the upcoming version of the Voice Audit Analytics tool.
Technologies: Figma, Notion, Illustrator CC, Photoshop CC, Usertesting.com, Webflow, Microsoft PowerPoint, Lean UX, Visual Design, Interaction Design (IxD), Web Development, User Research, Information Architecture (IA), Wireframing, Prototyping, User-centered Design (UCD), Agile, Design Thinking, UX Branding, Cross-functional Collaboration, UX Design, SaaS, Mobile, WebApp, Research, Collaboration, Cross-functional Design, Analytics, User Interface (UI), Affinity Mapping, Empathy Mapping, Interviews, Hypothesis Testing, Personas, Web Design, UX Wireframes, Empathy, Direct to Consumer (D2C), UI Design, Design Systems, Product Design, iOS, B2B, Communication, Product Discovery, UX Architecture, User Interviews, Consumer-facing Product Design, Consumer Services, Mobile UI Design, Mobile UX Design, Web App Design, Responsive Web Design (RWD), Web App UX, Web App UI, User Experience (UX), User Journeys, Dashboard Design, Design Workshops, Discovery Workshops, Ideation Workshops, Interactive Prototypes, Mockups, UX Workshops, Usability Testing, User Flows, User Personas, User Workshops, Workshops, SaaS Design, Human-computer Interaction (HCI), Design Strategy, Strategic Design, Leadership, Stakeholder Management, Team Leadership, Miro, Adobe, Component Libraries, Branding, System Design, UX Research, Web UI, Desktop App Design, User Validation, Web UX Design, Web UI Design, White Label Design, Dashboards, User Stories, Grid Systems, Mobile First, Mobile UI, Mobile UX, Mobile Design, Data Visualization
UI/UX Designer
2020 - 2021
An Online Freelance Agency
- Piloted the UX design process by conducting user interviews and visualizing design changes resulting from ongoing discussions and iterations.
- Helped retain more than 50,000 candidates through the new design and ease of usability.
- Redesigned the entire platform from both fronts: company and candidate.
- Created a visual language and set up a responsive design system.
- Worked closely with the company's product team throughout the entire stint.
Technologies: Figma, Illustrator CC, Photoshop CC, InVision, Trello, Webflow, Microsoft PowerPoint, Visual Design, Interaction Design (IxD), Mobile App Design, Web Development, Front-end Development, User Research, Information Architecture (IA), Wireframing, Prototyping, User-centered Design (UCD), Design Thinking, Cross-functional Collaboration, UX Design, Recruiting, SaaS, Mobile, WebApp, Research, Collaboration, Analytics, User Interface (UI), Affinity Mapping, Empathy Mapping, Interviews, Personas, eCommerce, Web Design, UX Wireframes, Lottie, Empathy, Direct to Consumer (D2C), UI Design, eCommerce UX, Design Systems, Product Design, iOS, B2B, Communication, Product Discovery, UX Architecture, User Interviews, Consumer-facing Product Design, Consumer Services, Mobile UI Design, Mobile UX Design, Material UI, Web App Design, Responsive Web Design (RWD), Web App UX, Web App UI, User Experience (UX), User Journeys, Dashboard Design, Design Workshops, Discovery Workshops, Ideation Workshops, Interactive Prototypes, Mockups, UX Workshops, Usability Testing, User Flows, User Personas, User Workshops, Workshops, SaaS Design, Human-computer Interaction (HCI), Design Strategy, Strategic Design, Stakeholder Management, Miro, Adobe, Component Libraries, Branding, System Design, UX Research, Web UI, Desktop App Design, User Validation, Web UX Design, Web UI Design, Dashboards, User Stories, Grid Systems, Mobile First, Mobile UI, Mobile UX, Mobile Design, Data Visualization
UI/UX Designer
2018 - 2020
HOPE Research Group
- Designed a dashboard serving multi-industry clients like Coca-Cola, Burger King, and more.
- Conducted design studies and curated and implemented new features like broadcast messaging, training, and certification.
- Led platform redesign, responsive mobile design development, and branding.
Technologies: Adobe Experience Design (XD), Illustrator CC, Photoshop CC, InVision, Trello, Webflow, Microsoft PowerPoint, Visual Design, Interaction Design (IxD), Mobile App Design, Front-end Development, User Research, Information Architecture (IA), Wireframing, Prototyping, User-centered Design (UCD), Design Thinking, Cross-functional Collaboration, UX Design, SaaS, Mobile, WebApp, Research, Collaboration, Analytics, User Interface (UI), Empathy Mapping, Interviews, Personas, Web Design, UX Wireframes, Empathy, Direct to Consumer (D2C), UI Design, Product Design, B2B, Communication, UX Architecture, User Interviews, Consumer Services, Mobile UI Design, Mobile UX Design, Material UI, Web App Design, Responsive Web Design (RWD), Web App UX, Web App UI, User Experience (UX), User Journeys, Dashboard Design, Design Workshops, Discovery Workshops, Ideation Workshops, Interactive Prototypes, Mockups, UX Workshops, Usability Testing, User Flows, User Personas, Workshops, SaaS Design, Design Strategy, Strategic Design, Stakeholder Management, Miro, Adobe, Branding, UX Research, Web UI, Desktop App Design, User Validation, Web UX Design, Web UI Design, Dashboards, User Stories, Grid Systems, Mobile First, Mobile UI, Mobile UX, Mobile Design, Data Visualization