Brandon Olmstead

Designer in Salt Lake City, UT, United States

Member since November 25, 2021

Brandon is an award-winning product designer and leader with 10+ years of global experience shaping product strategy and delivering leading-edge solutions. He has deep expertise in conducting user research, designing, and testing prototypes to deliver user-centered products. Brandon has designed for small and large companies, including Abbott, ADP, Airbnb, Dell, CVS, and Family Search. He has led 30+ people and more than a dozen projects, including responsive web, mobile, and SaaS applications.

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Portfolio

Digital Design

Redesigned Calendar Experience | Increased User Engagement 3x
- User Research
- Wireframing
- Rapid Prototyping
- Product Design
- Mobile App Design
- User Interface (UI)
- User Experience (UX)
- Interaction Design (IxD)
- Customer Relationship Management (CRM)
- Prototyping
- Usability Testing
- UI Design
- UX Design
- Contextual Inquiry
- Affinity Mapping
- Sketch
- Mobile Design
- Digital Product Design
- Responsive Web Design (RWD)
- Design Leadership
- Mobile-first Design
- Design Thinking
- Interactive Design
- Mobile UI Design
- Mobile First
- Enterprise
- Enterprise Design
- Mobile UX Design
- Mobile App UI
- Mobile Apps
- Mobile UI
- Mobile UX
- Personas
Financial Model Builder | Saved Startups 58 Hours and Thousands of Dollars
- Fintech
- Web App Design
- Responsive Design
- Wireframing
- Prototyping
- User Research
- Product Design
- UX Design
- UI Design
- UX Flows
- User Testing
- Stakeholder Management
- User Flows
- Style Guides
- User Journeys
- B2B
- MVP Design
- Digital Product Design
- Responsive Web Design (RWD)
- Dashboards
- Dashboard Design
- Data Visualization
- Design Leadership
- Design Thinking
- Interactive Design
- Mobile UI Design
- Project Estimation
- Personas
SaaS Application Design | Won Multiple Usability Awards
- Responsive Web Apps
- Mobile App Design
- User Experience (UX)
- Interaction Design (IxD)
- User Interface (UI)
- User Research
- Design Thinking
- B2B
- Mobile Design
- MVP Design
- Digital Product Design
- Responsive Web Design (RWD)
- Visual Design
- Branding
- Dashboards
- Dashboard Design
- Data Visualization
- Design Leadership
- Mobile-first Design
- Storytelling
- Visual Storytelling
- Interactive Design
- Mobile UI Design
- Mobile UX Design
- Mobile App UI
- Mobile Apps
- Mobile UI
- Mobile UX
- Project Estimation
- Personas
COVID-19 | Helping Millions Self-test During the Global Pandemic
- iOS
- Android
- Mobile App Design
- Healthcare Management Systems
- Enterprise SaaS
- Mobile Design
- MVP Design
- Digital Product Design
- Responsive Web Design (RWD)
- Design Leadership
- Mobile-first Design
- Design Thinking
- Interactive Design
- Mobile UI Design
- Mobile First
- Enterprise
- Enterprise Design
- Mobile UX Design
- Mobile App UI
- Mobile Apps
- Mobile UI
- Mobile UX
- Personas
ComeUntoChrist.org | Saved Call Center Agents Two Hours Per Day
- User Research
- Usability Testing
- Responsive Web Apps
- Wireframing
- Prototyping
- User Experience (UX)
- Interaction Design (IxD)
- User Interface (UI)
- User Surveys
- UI Design
- High-fidelity Mockups
- Stakeholder Management
- B2B
- Digital Product Design
- Responsive Web Design (RWD)
- Design Leadership
- Design Thinking
- Interactive Design
- Mobile UI Design
- Enterprise
- Enterprise Design
- Mobile App UI
- Mobile UI
- Mobile UX
- Personas
- CRM Design
2010 Home Sharing Economy Website
- Booking Systems
- Travel Agency
- Adobe Creative Suite
- Crazy Egg
- Google Analytics
- Web Design
- Mobile App Design
- Component Libraries
- Prototyping
- Websites
- Digital Product Design
- Responsive Web Design (RWD)
- Branding
- Design Leadership
- Storytelling
- Visual Storytelling
- Design Thinking
- Mobile UI Design
- Project Estimation
- Personas

Employment

Lead Product Designer
2021 - PRESENT
Dell
- Created COVID-19 testing apps that generated an 11.3% increase in 2021 global sales, adding a $1.3 billion to $2.2 billion lift per quarter.
- Designed Abbott Navica clinician and telehealth apps, and led three projects, including the design and launch of the South Asian Navica app in many languages in four months.
- Led a team of five and provided coaching for Lean and user-centered design at Abbott, eMed, and airlines.
- Received the Edison Award and was a finalist for the Fast Company Innovation Award for product design.
Technologies: Figma, Sketch, InVision App, Abstracts, Maze, Miro, Microsoft Office, Adobe Illustrator, Adobe Photoshop, Leadership, Design Leadership, Enterprise SaaS, B2B, Mobile Design, UX Research, Web 3.0, Design Systems, Web App Design, Dashboards, Dashboard Design, Data Visualization, Mobile-first Design, Storytelling, Design Thinking, Mobile UI Design, Mobile UX Design, Mobile App UI, Mobile Apps, Mobile UI, Mobile UX, Discovery Workshops, User Stories, Project Estimation, UX Strategy
Lead Product Designer
2019 - 2021
The Church of Jesus Christ of Latter-day Saints
- Researched and redesigned an app calendar experience that increased calendar usage from 11,000 to 39,000 users—that's 93% of users in five months, and 91% of users highly recommended this feature in a 12-month post-survey.
- Saved the Church $186,000 in development costs and $15,000+ in team licensing overhead by instituting Figma.
- Increased call center engagement by 400% by designing and implementing a Lean solution.
- Led three staff and two projects, mentored six designers, and was selected as keynote speaker to address 200+ staff on the benefits of building user empathy and validating assumptions before building a product.
Technologies: Figma, Sketch, InVision App, Zeplin, OptimalWorkshop, Twilio, Adobe Analytics, Adobe Illustrator, Adobe Photoshop, Leadership, Design Leadership, B2B, Mobile Design, UX Research, Web 3.0, Design Systems, Social Networks, Web App Design, Dashboards, Dashboard Design, Data Visualization, Mobile-first Design, Storytelling, Design Thinking, Mobile UI Design, Mobile UX Design, Mobile App UI, Mobile Apps, Mobile UI, Mobile UX, Discovery Workshops, User Stories, Project Estimation, CRM Design, UX Strategy
UX Consultant
2011 - 2020
Freelance
- Designed and consulted for seven small businesses and Fortune 500 companies with revenues exceeding $14 billion annually.
- Designed a new solution for ADP Ventures to provide meaningful assistance to terminated employees, which led to developing and adding a $50 million revenue stream to ADP. Delivered a working prototype by the end of a 3-day sprint workshop.
- Shortened the time required for a client's customers to create a financial model from 20-60 hours to 0.5-4 hours, on average, by transforming a complicated pro forma spreadsheet into a simple DYI financial builder for startups within two months.
Technologies: Figma, Sketch, Miro, Usertesting.com, B2B, Mobile Design, UX Research, Web 3.0, Web App Design, Dashboards, Dashboard Design, Data Visualization, Mobile-first Design, Storytelling, Visual Storytelling, Design Thinking, Mobile UI Design, Mobile UX Design, Mobile App UI, Mobile Apps, Mobile UI, Mobile UX, Discovery Workshops, User Stories, Project Estimation, UX Strategy
Senior Product Manager
2016 - 2019
Lodgable
- Led partnerships with Airbnb, Booking Holdings, Expedia Network, and TripAdvisor and received high compliments for my work.
- Introduced engineer accountability and forecasting tools that increased the accuracy of product deliverables by 85%. Increased engineers' productivity by 40% by implementing Agile.
- Managed a $1.5 million budget, three projects, and 12 employees. Advanced to this role after proposing a new product roadmap based on Lean and Agile methodologies to keep the firm from constantly missing product launch dates.
- Reduced the scope of one project by 38% and launched the product 3.5 months ahead of schedule.
Technologies: Infusionsoft, Salesforce, Jira, Confluence, Microsoft Office, Crazy Egg, Google Analytics, WordPress, Sketch, InVision App, Lean, Agile, Product Roadmaps, B2B, Web App Design, Dashboards, Dashboard Design, Data Visualization, Mobile-first Design, Storytelling, Visual Storytelling, Design Thinking, Mobile UI Design, Discovery Workshops, User Stories, Project Estimation, UX Strategy
Principal UX Designer
2014 - 2016
Lodgable
- Oversaw and designed the entire SaaS application, using design thinking principles, including research, drafting user journeys, and wireframing.
- Crafted the mapping architecture that allowed users to aggregate content across 100+ major booking websites.
- Increased the lodgable.com session rate by 186% and decreased the bounce rate by 14% in three months by eliminating inefficiencies.
- Achieved Gartner's 2017 and 2018 "Best Ease of Use" software awards based on positive customer feedback.
Technologies: Sketch, InVision App, Adobe Illustrator, Adobe Photoshop, Crazy Egg, Google Forms, Usertesting.com, SaaS, Design Thinking, User Research, User Journeys, Wireframing, B2B, Mobile Design, UX Research, Web 3.0, Design Systems, Web App Design, Dashboards, Dashboard Design, Data Visualization, Design Leadership, Mobile-first Design, Storytelling, Visual Storytelling, Mobile UX Design, Mobile App UI, Mobile Apps, Mobile UI, Mobile UX, Discovery Workshops, User Stories, Project Estimation, CRM Design, UX Strategy
Lead UX Designer
2013 - 2014
Gnarly Nutrition
- Implemented user feedback, leading to a 21% increase in customer retention in two months after taking over the director of UX role while simultaneously fulfilling the lead UX designer responsibilities. Retained the team during the transition.
- Implemented file-sharing and an asset library that decreased waste by 44% in one month.
- Increased design efficiencies for the UX team by 44% in six months by implementing shared standards.
Technologies: Sketch, Adobe Illustrator, Adobe Photoshop, Microsoft Office, Leadership, Design Leadership, Mobile Design, UX Research, Web 3.0, Web App Design, Data Visualization, Storytelling, Visual Storytelling, Design Thinking, Mobile App UI, Discovery Workshops, User Stories, Project Estimation, UX Strategy

Education

Bachelor's Degree in Business Management and Marketing
2009 - 2011
Brigham Young University - Provo, Utah, United States
Bachelor of Arts Degree in Visual Design | Computer Graphics
2009 - 2011
Brigham Young University - Provo, Utah, United States

Certifications

User Research Methods (Top 10% in Class)
SEPTEMBER 2019 - PRESENT
Interaction Design Foundation
Conducting Usability Testing (Best in Class Distinction)
JULY 2019 - PRESENT
Interaction Design Foundation
Mobile User Experience Design (Top 10%)
MAY 2019 - PRESENT
Interaction Design Foundation
Certified Scrum Product Owner
MARCH 2017 - PRESENT
Scrum Alliance

Experience

User Experience (UX)13 years
Product Design13 years
User Interface (UI)13 years
Interaction Design (IxD)13 years
Sketch9 years
InVision App8 years
User Research8 years
Figma5 years

Tools

Figma
Sketch
InVision App

Location

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Designer in Salt Lake City, UT, United States

Portfolio

Employment

Lead Product Designer

Lead Product Designer

UX Consultant

Senior Product Manager

Principal UX Designer

Lead UX Designer

Education

Certifications

Experience

Tools

Location