Eileen Tong

Designer in Robbinsville, NJ, United States

Member since March 4, 2016

Eileen is a skilled UX designer and researcher with six years of experience. As a senior product designer at McKinsey & Company, she implemented a self-serve analytics system for internal staff that resulted in an unprecedented 40% increase in downloads in the first week of launch with no marketing. She has driven company success in the healthcare, disaster relief, food services, and eCommerce sectors. Eileen's professional experience is backed by a master's in human-computer interaction.

User Research User Experience (UX)UI UX Usability Testing UX Design Mobile UI Design Responsive iOS Android Product Design User Flows Mockups Sketch Mobile Show more

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Portfolio

Digital Design

Healthcare Website: Contact Us Section Design and Research
- User Research
- OptimalWorkshop
- Annotated Wireframes
- Stakeholder Interviews
- UI
- Mockups
- Healthcare
- Consumer Services
- User Experience (UX)
- UX Design
- UX
- User Interface (UI)
Enterprise UX Design in an Agile Environment
- Usability Heuristics
- Competitor Analysis & Profiling
- Usability Testing
- React
- HTML
- CSS
- Design Systems
- Mockups
- Process Flows
- UX
- UI
- eCommerce
- Enterprise
- User Experience (UX)
- UX Design
- User Interface (UI)
Purchasing Behavior of Whole Foods Consumers
- Mobile
- Desktop
- Responsive
- Annotated Wireframes
- User Flows
- Competitor Analysis & Profiling
- eCommerce
- User Experience (UX)
- UX Design
- UX
Mobile Design for Pandemic Disaster Relief
- Mobile UI Design
- iOS
- Android
- Non-profits
- Government
- User Experience (UX)
- UX Design
- UX
- UI
Responsive Web Design and Web Ads
- UI
- HTML
- CSS
- JavaScript
- Adobe
- Web Ad Banner Design
- Startups
E.A.T. Lunch UX Challenge
- UI
- UX
- User Research
- Government
- User Interviews
- Sketching
- Usability Testing
- Prototyping
- User Experience (UX)
- UX Design
- User Interface (UI)
- UI Design

Employment

Senior Product Designer
2017 - PRESENT
McKinsey & Company
- Created and implemented two major competitive enterprise vendor evaluation processes for vendor selection through a user-centered design process, resulting in vendors that were more suited to user needs.
- Established UX best practices for enterprise vendor implementation, including iterative test-and-learn cycles to improve the new user experience for a company-wide analytics system. This resulted in a 40% increase in downloads post-launch.
- Designed a custom data visualization template to improve the efficiency of how colleagues create dashboards and visualizations. This significantly reduced time spent on creating visualizations and dashboards.
Technologies: Adobe, Sketch, InVision, User Experience (UX), UX, UX Design
UX Designer
2016 - 2017
Northwell Health
- Created a service design blueprint around the clinical trial process to redesign the clinical trial section of Northwell.
- Conducted competitive analysis and information architecture restructuring to redesign the Contact Us section of the Northwell website.
- Led user research projects to support marketing and communication initiatives.
Technologies: OptimalWorkshop, Sketch, InVision, UX, User Experience (UX), UX Design
UX Designer
2015 - 2016
Shoplocal (Now Cofactor)
- Collaborated with the technology team in an Agile Scrum environment to rework an existing ad campaign tool for the internal operations team. This contributed to significant efficiencies in the ad campaign process.
- Provided research and design support for sales pitches to potential clients.
- Created and maintained the design system alongside the UX team to make the design process more standardized and efficient.
Technologies: Adobe, React, JavaScript, CSS, HTML, OmniGraffle, User Experience (UX), UX, UX Design
Junior UX/UI Designer
2014 - 2014
Green Per Square Foot
- Developed and maintained UI templates and web graphics for the site.
- Designed and tested responsive HTML email templates across major email clients through Hubspot.
- Built co-branding websites for GreenPSF partners, based on existing WordPress templates.
Technologies: Adobe Photoshop, HTML, Responsive Design, CSS

Education

Master's Degree in Human Computer Interaction
2014 - 2016
DePaul University - Chicago, Illinois, USA
Bachelor's Degree in Accounting
2007 - 2011
University of Pittsburgh - Pittsburgh, Pennsylvania, USA

Experience

User Experience (UX)6 years
UX6 years
User Research6 years
UI6 years
Mobile UI Design3 years
Sketch3 years
Responsive3 years
InVision3 years

Tools

Sketch
InVision

Location

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