Hope Fitch-Mickiewicz

Designer in Wantagh, NY, United States

Member since March 19, 2018

Hope believes in creating cohesive design products via collaboration and communication. It is the key to producing a successful outcome and meeting her client’s expectations. Her background includes corporate and freelance multimedia design experience with a history as a UX/UI designer and creative director. She's worked on digital, marketing, and campaign products for clients including IBM, Verizon Wireless, Accela, TD Ameritrade, and more.

UI Design Wireframing Responsive Web Design (RWD)Web UI UX Design User Experience (UX)Mobile App Design Mobile UI Prototyping User Scenarios Product Design Photoshop CC Illustrator CC Sketch Web Design Show more

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Portfolio

Digital Design

IBM Watson Health Genomics Landing Page
- User Experience (UX)
- User Interface (UI)
- Landing Page Design
- Responsive Design
- Creative Direction
- Adobe Photoshop
- Adobe Illustrator
- Health
- Genomics
- IBM Watson
- Technology
- Health IT
IBM Watson Health Explorys and Phytel Products
- Visual Design
- Web Design
- Responsive Design
- User Interface (UI)
- Fluid UI
- Adobe Photoshop
- Adobe Illustrator
- Health
- Technology
- IBM Watson
- Health IT
IBM Marketplace
- Web UI Design
- Responsive Design
- Design Thinking
- Adobe Photoshop
- Sketch
- IBM Marketplace
- IBM Business Process Definitions (BPD)
- Agile
School Bus App
- User Experience (UX)
- User Interface (UI)
- Mobile
- App UX
- Apps
- Visual Design
- Sketch
- User Research
- Personas
- MVP Design
- Sitemaps
- Wireframing
- Protoyping
- InVision
- iOS
- Creative Design
- Product Development
- Logo Design
Decision Resources Group
- Healthcare
- Responsive Design
- Analytics
- Wireframing
- Sketch
- InVision
- User Interface (UI)
- User Experience (UX)
Creme Allure Gourmet Ice Cream and Gifts
- Creative Direction
- Fluid Design
- Responsive Design
- User Interface (UI)
- User Experience (UX)
- Branding
- Adobe Photoshop
- Adobe Illustrator
- Sketch
- User Research
- eCommerce
- Small Business Design
Accela
- Responsive Design
- Web UI
- Sitemaps
- User Scenarios
- Minimum Viable Product (MVP)
- MVP Design
- Wireframing
- Protoyping
- InVision
- Adobe Photoshop
- Adobe Illustrator
- Sketch
- Digital Creative Direction
- Atlassian Confluence
- Local & Municipal Government
- AA Compliance
- Government
- UI Patterns
- UI Style Guides

Employment

Product Designer
2019 - PRESENT
Centivo
- Designed health care applications for providers, employers, and members on web and app platforms.
- Developed new products that include software for providers to create referrals for their patients, for members to search for providers and make smart concise choices for their primary care team, and a new onboarding experience for new members.
- Worked with product leaders on requirements and user stories, wireframing, and prototyping.
- Collaborated with the development team to make sure the design is within scope.
Technologies: Google Docs, Trello, Jira, Atlassian Confluence, Adobe Illustrator, Adobe Photoshop, InVision, Sketch
UI/UX Designer Consultant
2018 - 2019
Decision Resources Group
- Created concepts and user experiences for SaaS healthcare analytics products.
- Defined user goals, scenarios, user interviews, sitemaps, wireframes, visual designs, and more.
Technologies: Google Sheets, Google Docs, Atlassian Confluence, Microsoft Office, Adobe Illustrator, Adobe Photoshop, Zeplin, InVision, Sketch
Senior UI/UX Designer Consultant
2018 - 2018
Verizon Wireless
- Worked in the discovery process phase for creating a new user experience for customer reps and Verizon Wireless customers in the call centers.
- Created sitemaps, journey maps, and user scenarios.
- Ideated on a new Bitcoin product within Verizon and created wireframes for developers to use for a proof of concept.
- Participated in focus groups for product development.
Technologies: Adobe Illustrator, Adobe Photoshop, Google Docs, Atlassian Confluence, Microsoft Office, InVision, Sketch
Creative Digital Director | Consultant
2017 - 2018
Linx Communications
- Developed brands and created identities.
- Created responsive web designs for eCommerce and creating marketing campaigns spanning across traditional and digital media.
- Designed corporate websites for Linx clients.
- Crafted the design as well as the branding and marketing for an eCommerce site (a boutique ice cream shop).
Technologies: Microsoft Office, Basecamp, Adobe InDesign, Adobe Illustrator, Adobe Photoshop
Lead UI/UX Designer (Contractor)
2017 - 2018
Accela
- Took on the challenge of redesigning a government software portal for hundreds of municipalities across the country. The software was designed to automate and streamline civic processes.
- Created a modern, responsive and intuitive site for citizens and members to navigate easily through.
- Ideated and created with key stakeholders and developers.
- Developed sitemaps, low- and high-fidelity wireframes, and assisted with the MVP (minimum viable product).
- Built the style guides and visual design for the portal.
- Created user scenarios.
Technologies: Atlassian Confluence, Jira, InVision, Adobe Illustrator, Adobe Photoshop
Visual Designer
2016 - 2016
IBM
- Collaborated with key stakeholders, developers, project managers, and UX designers in an agile environment to create a more human-centered outcome.
- Developed a consistent product experience across IBM websites creating wireframes and visual designs.
- Designed responsive websites for Watson Health.
- Created digital campaigns for business strategy and design services.
- Designed responsive websites for marketplace products.
- Worked in the IBM design-thinking framework of observing, reflecting, and making; with the ultimate goal of improving product quality and customer satisfaction.
Technologies: Sketch, Adobe Illustrator, Adobe Photoshop
Creative Director
2004 - 2016
SourceMedia
- Managed a creative team of 12 in the development and implementation of brand identity and creative design—from concept to completion for more than 25 brands including, website UI/UX, marketing, print & digital publications, events, web seminars, research, and custom clients.
- Collaborated and developed brand strategies with key stakeholders, business units, and custom clients (TD Ameritrade, Ernst & Young, Bloomberg, Wolters Kluwer, and ADP; to name a few).
- Led the creative direction and planned and budgeted $40,000 Women in Banking annual photoshoots.
- Designed a new customer product with a development team by creating an engaging user experience—resulting in a 10% increase in new revenue for the company.
- Created processes for my creative development team to increase efficiency and reduce resource redundancy.
Technologies: Content Management Systems (CMS), Basecamp, Microsoft Office, Adobe CC

Education

Bachelor of Arts degree in Graphic Design
1987 - 1991
New York Institute of Technology - Old Westbury, NY, USA

Certifications

UX/UI Design Certificate
JANUARY 2016 - PRESENT
New York Code + Design Academy
UX/UI Design Certificate
JANUARY 2015 - PRESENT
NYU | New York University

Experience

Location

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Designer in Wantagh, NY, United States

Portfolio

Employment

Product Designer

UI/UX Designer Consultant

Senior UI/UX Designer Consultant

Creative Digital Director | Consultant

Lead UI/UX Designer (Contractor)

Visual Designer

Creative Director

Education

Certifications

Experience

Location