Kevin is a product designer with experience in personal entrepreneurial ventures, startups, contract work, and large billion-dollar corporations. He focuses on user-centered and behavioral iOS, Android, and web design. Kevin is a people person who enjoys collaboration and working on new and challenging projects.
Headed a self-service initiative, increasing adoption and use by eight times within four months and exceeding KPIs while achieving user and business goals.
Contributed to the new innovative payment platform, conducted testing with users, and iterated in an Agile environment.
Created and improved design processes related to critiques, sprints, VQA, analysis, and the interviewing and onboarding experience.
Built and owned a DLS for a payment platform and worked closely with engineers.
Technologies: Figma, Slack, Notion, Jira, Miro
2019 - 2020
Headed 1-week design sprints from discovery and strategy stages to launching the product using the user-centered design approach, behavioral models, design studios, and user journeys.
Completed business and user goals while designing, conducting A/B testing, and collaborating with data science and user research teams that utilized qualitative and quantitative data.
Met KPI targets, increased tier upgrades by nine times, lowered billing for customer experience (CX) tickets by 4.8%, saved over ten hours a week, increased the push notification opt-in rate by 282%, and increased bank links by 7.19%.
Partnered with the C-suite, managers, engineers, and analysts to deliver business and user goals and simplify user journeys from the point of entry to product purchases.
Led the UX for the KORSVIP program and handled 2-week sprint cycles. The project exceeded KPIs with 1.2 million sign-ups in the first year, drove an increase in repeat purchases, and surpassed sales goals.
Collaborated on leading the design of Michael Kors' first apps, which were downloaded 200,000 times and had 60,000 monthly active users, exceeding the sales goal by 100% in under six months.