Laura Turner, Designer in Denver, CO, United States
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Laura Turner

Verified Expert  in Design

Bio

Laura was a senior UX designer with Amazon, working on web and native app products for their creator tech team and influencer space. Laura has recent Amazon UI work, FIS portfolio work, and Domino's Pizza systems design work. However, she is not able to post online due to NDAs and intellectual property considerations. If prospective Toptal clients would like to view more of her recent work, Laura can screen share during an interview. Laura's portfolio: https://www.lauraturnerdesign.com/

Portfolio

Work Experience

User Experience Design Mentor

2021 - PRESENT
Designlab Learning
  • Mentored an international student community of driven, aspiring designers to help them achieve their career goals.
  • Taught UX Academy Designlab curriculum to students.
  • Covered topics like end-to-end UX/UI product design, UX research, and online portfolio creation.
Technologies: Figma, Career Coaching, Mentorship & Coaching, Teaching, Communication, UX Research, Accessibility, UI Components, Layout Design, Design Systems, Design Leadership, Mobile UI Design, Website Setup, UX Prototyping, User Research, Product Strategy, User Stories, Design Reviews

Senior UX Designer

2022 - 2023
Amazon.com
  • Created engaging experiences that were tailored to the creator workflow and supported creator goals and aspirations from November 2022 to July 2023.
  • Developed a UX strategy and UI to drive creator daily habits of generating content, reviewing metrics, and engaging with customers.
  • Led holistic UI design across the Scout software ecosystem and increased operational efficiency of Scouts, Amazon's customer-facing delivery robots.
  • Enhanced Scout robot fleet management and field operational support with internal software solutions utilizing UX research insights. Led UX research for the Scout organization and procured research platforms to gather ongoing user feedback.
Technologies: Usertesting.com, Figma, Communication, Prototyping, SaaS, User Journeys, UX Wireframes, Interactive Prototypes, Service Design, UX Research, Internet of Things (IoT), eCommerce, Web Design, Marketplaces, Accessibility, User Experience (UX), Branding, Style Guides, UI Components, Layout Design, Responsive Web Design (RWD), UI Design, Landing Pages, Design Systems, Design Leadership, Modular Design, iOS, B2C, Mobile UX, Mobile Apps, Mobile App Design, Mobile UI Design, System Design, Mobile UX Design, Website Setup, Mobile Prototypes, UX Prototyping, Product Design, Remote User Testing, UX Audits, Usability Testing, Graphic Design, Advertising, UX Workshops, Retail & Wholesale, Information Architecture (IA), Landing Page Design, Product Strategy, Dashboard Design, Dashboards, User Stories, Wireframing, User Flows, Rapid Prototyping, User Personas, User Interface (UI), Component Libraries, Web App UX, UX Assessment, Design Reviews, Responsive Web Apps, Data Visualization

Senior UX Designer

2021 - 2022
FIS Global
  • Conducted primary and secondary research; created sacrificial concepts, human-centered design artifacts, user flows, service blueprints, and mid-fi wireframes to build a carbon credit MVP product with a 5-year $1 billion valuation go-to-market plan.
  • Facilitated Miro workshops and identified areas for growth in FIS Impact Labs' innovation and incubation team playbook, increasing ops efficiency.
  • Delivered innovative concepts, personas, user journeys, user flows, wireframes, visual design comps, UX Playbook, and rapid prototypes of concepts to share with stakeholders, leadership, and users for product enhancements.
  • Collaborated with multi-disciplinary teams including engineering, researchers, product, executives.
Technologies: Figma, Airtable, Concept Testing, Miro, Design Workshops, Graphic Design, Illustration, Communication, Prototyping, B2B, SaaS, User Journeys, UX Wireframes, Interactive Prototypes, Service Design, UX Research, eCommerce, Web Design, Marketplaces, Accessibility, User Experience (UX), Style Guides, UI Components, Layout Design, Responsive Web Design (RWD), UI Design, Landing Pages, Design Systems, Design Leadership, Modular Design, Mobile UI Design, System Design, Mobile UX Design, Website Setup, Mobile Prototypes, UX Prototyping, Product Design, User Research, Remote User Testing, UX Audits, Usability Testing, UX Workshops, Information Architecture (IA), Product Strategy, Dashboard Design, Dashboards, User Stories, Wireframing, User Flows, Rapid Prototyping, User Personas, User Interface (UI), Component Libraries, UX Assessment, Design Reviews

Freelance Lead UX Designer

2020 - 2021
Episense
  • Led the original ideation, wrote product requirements, and created UX design recommendations and wireframes for the resident mobile app of Episens, a smart home device tech startup.
  • Worked on the app that helps residents have connected smart devices, including Google Nest and Phillips Hue lights in apartment complexes. Owners, developers, and property managers can leverage technology, optimize operations, and boost NOI.
  • Led user research and wireframe improvements for the property manager portal and collaborated with developers to build a design system including Tailwind CSS elements.
Technologies: UsabilityHub, Figma, Framer Prototyping, User Interface (UI), Internet of Things (IoT), Communication, Prototyping, B2B, SaaS, User Journeys, UX Wireframes, Interactive Prototypes, Service Design, UX Research, Web Design, Accessibility, User Experience (UX), Branding, Style Guides, UI Components, Layout Design, Responsive Web Design (RWD), UI Design, B2B2C, Landing Pages, Dashboard Design, Design Leadership, Modular Design, Agile, B2C, Mobile Apps, Mobile App Design, Mobile UI Design, System Design, Mobile UX Design, Website Setup, Mobile Prototypes, UX Prototyping, Product Design, User Research, Remote User Testing, Usability Testing, Information Architecture (IA), Landing Page Design, Product Strategy, Dashboards, User Stories, White Label Design, Wireframing, Rapid Prototyping, User Personas, Component Libraries, Web App UX, UX Assessment, Design Reviews, Responsive Web Apps

UX Designer

2020 - 2020
Crispin Porter Bogusky
  • Implemented a research plan for competitive audit, quantitative surveys, and customer interviews to generate user stories and insights for a post-ordering redesign experience for an enterprise national brand website and native app.
  • Generated A/B testing ideas and created wireframes for a national enterprise brand (name of the client available on request).
  • Contributed to the new loyalty program redesign ideas for a national brand (client's name available on request).
Technologies: Wrike, Lucidchart, Adobe CC, Adobe Experience Design (XD), Communication, Prototyping, B2B, SaaS, User Journeys, UX Wireframes, Interactive Prototypes, UX Research, Web Design, User Experience (UX), Branding, Style Guides, UI Components, Layout Design, Responsive Web Design (RWD), UI Design, Landing Pages, Design Systems, Modular Design, Mobile UX, Mobile UI Design, System Design, Mobile UX Design, Mobile Prototypes, UX Prototyping, Product Design, User Research, Remote User Testing, Usability Testing, Graphic Design, Advertising, Information Architecture (IA), Product Strategy, User Stories, Wireframing, Rapid Prototyping, User Interface (UI), Component Libraries, UX Assessment, Design Reviews

UX and Product Designer

2019 - 2020
PeopleGrove
  • Led usability studies for the higher education tech company product.
  • Created the UI for the platform, including a new homepage and profile pages.
  • Developed wireframes, clickable prototypes, and task flows based on the user's need for usability research.
  • Collaborated with product management and engineering to define and implement innovative solutions for product direction, visuals, and experience.
  • Communicated design ideas and prototypes to developers.
  • Created personas through user research and data. Deeply understood product specifications and user psychology.
  • Conducted qualitative user research, including user research conversations with partners and users, live moderated tests, analyzing user data and proposing solutions for product teams, and determining survey methodology and implementing surveys.
Technologies: TryMyUI, React, UsabilityHub, Zeplin, InVision, Sketch, Usertesting.com, Web App Design, Web App UI, UX Research, Communication, Prototyping, B2B, SaaS, User Journeys, UX Wireframes, Interactive Prototypes, Web Design, Accessibility, User Experience (UX), Branding, Style Guides, UI Components, Layout Design, Responsive Web Design (RWD), UI Design, B2B2C, Landing Pages, Dashboard Design, Design Systems, Modular Design, Agile, Mobile UI Design, System Design, Mobile UX Design, Mobile Prototypes, UX Prototyping, Product Design, User Research, Remote User Testing, UX Audits, Usability Testing, Graphic Design, UX Workshops, Information Architecture (IA), Landing Page Design, Product Strategy, Dashboards, User Stories, White Label Design, Wireframing, User Flows, Rapid Prototyping, User Personas, User Interface (UI), Component Libraries, Web App UX, UX Assessment, Design Reviews, Responsive Web Apps, Data Visualization

Freelance UX Designer

2017 - 2018
World Health Organization
  • Designed wireframes for BreatheLife campaign.
  • Creatively thought about more calls to action above the fold.
Technologies: Sketch, Communication, Prototyping, UX Wireframes, Web Design, User Experience (UX), Layout Design, Responsive Web Design (RWD), Product Design, Information Architecture (IA), Wireframing, UX Assessment

UX and Product Designer

2017 - 2018
Life.io
  • Led user research identifying inconsistencies in web-app features, buried pages, and fragmented patterns.
  • Formulated design solutions making a more connected experience, consistent dashboard, and navigation pattern.
  • Created high fidelity prototypes for mobile product with Flinto and InVision programs.
  • Increased return user visits through scrutinizing holistic user journey and modifying user flow.
  • Accelerated A/B testing of prototypes and app/website architecture with UsabilityHub and MeasuringU.
  • Enhanced external marketing materials distributed at insurance tech conferences in order to improve and solidify sales.
  • Redesigned UI style guides and Life.io brand refresh to meet WCAG and ADA compliant accessibility standards.
Technologies: MeasuringU, Insurance, UsabilityHub, InVision, Flinto, Communication, Prototyping, SaaS, UX Wireframes, Interactive Prototypes, UX Research, Web Design, Accessibility, User Experience (UX), Branding, Style Guides, UI Components, Layout Design, Responsive Web Design (RWD), UI Design, B2B2C, Landing Pages, Dashboard Design, Design Systems, Modular Design, Agile, B2C, Mobile UX, Mobile Apps, Mobile App Design, Mobile UI Design, Mobile UX Design, Mobile Prototypes, UX Prototyping, Product Design, User Research, Remote User Testing, UX Audits, Usability Testing, Information Architecture (IA), Landing Page Design, Product Strategy, Dashboards, User Stories, White Label Design, Wireframing, User Flows, Rapid Prototyping, User Interface (UI), Component Libraries, Web App UX, UX Assessment, Design Reviews, Responsive Web Apps, Data Visualization

Kindergarten and 1st Grade Teacher

2013 - 2017
Denver Public Schools
  • Taught students, resulting in them being at or above grade level across reading and writing.
  • Managed student teachers and instructed them about how to become a lead teacher.
  • Volunteered at school events and fundraisers to support our Parent Teacher Association.
Technologies: Reading, K-12 Education, Teaching, Communication
2013 - 2015

Master's Degree in Educational Psychology

University of Colorado Denver - Denver, CO, USA

2007 - 2011

Bachelor's Degree in Art History

Colorado College - Colorado Springs, CO, USA

MAY 2017 - PRESENT

UX Design Bootcamp

General Assembly

Tools

Sketch, InVision, UsabilityHub, Figma, Zeplin, InVision App, Usertesting.com, Adobe Experience Design (XD), Hotjar, Mailchimp, InVision Studio, Miro, Flinto, TryMyUI, Keyboards, Lucidchart, Wrike, Framer Prototyping, Adobe CC, Airtable

Industry Expertise

Education, Insurance, Healthcare, Health & Wellness, Marketing, Advertising, Retail & Wholesale

Languages

HTML, CSS3

Platforms

Mobile, iOS, Android

Other

UX Design, Product Design, Rapid Prototyping, Usability Testing, Squarespace, User Research, Qualitative Research, Prototyping, Wireframing, UI Design, Web App Design, Web App UI, UX Research, Teaching, Communication, UX Wireframes, Web Design, User Experience (UX), Dashboard Design, UX Prototyping, Remote User Testing, Dashboards, User Stories, UX Assessment, Design Reviews, User Flows, UX Strategy, Design Systems, Mobile Prototypes, A/B Testing, Style Guides, Accessibility, User Testing, Low-fidelity Prototypes, Interaction Design (IxD), Agency, Concept Testing, Design Workshops, Career Coaching, Mentorship & Coaching, Illustration, User Interface (UI), Internet of Things (IoT), B2B, SaaS, User Journeys, Interactive Prototypes, Service Design, UI Components, Layout Design, Responsive Web Design (RWD), B2B2C, Landing Pages, Design Leadership, Modular Design, Mobile Apps, Mobile App Design, Mobile UI Design, System Design, Mobile UX Design, Website Setup, UX Audits, Digital Illustration, Information Architecture (IA), Landing Page Design, Product Strategy, White Label Design, User Personas, Component Libraries, Web App UX, Responsive Web Apps, MeasuringU, React, Health Insurance, Intercom, Web UI, Public Health, Engagement Strategy, Customer Engagement, Social Engagement, Branding, Accessible Design, WCAG 2, User Validation Testing, High-fidelity Prototypes, Surveys, Mentorship, Psychology, Art History, Complex Problem Solving, Creative Problem Solving, Writing & Editing, Graphic Design, Reading, K-12 Education, dscout, eCommerce, Marketplaces, Agile, B2C, Mobile UX, UX Workshops, Data Visualization

Experience

  • Wireframing - 6 years
  • Figma - 6 years
  • UX Design - 6 years
  • Prototyping - 6 years
  • User Research - 5 years
  • Usability Testing - 5 years
  • Design Workshops - 3 years
  • UX Strategy - 3 years

Tools

  • Figma
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