Mert Acik, Designer in Istanbul, Turkey
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Mert Acik

Verified Expert  in Design

Bio

Mert has delivered various UI/UX designs to design agencies, R&D firms, and corporates, including national and international corporations like Vodafone. He's led projects and worked within an Agile methodology. Apart from crafting superb UI and UX designs, Mert has also managed the UX process and UI-structure strategy and acted as a liaison between the tech and business sides of a project to deliver a beautifully designed product.

Portfolio

Work Experience

Lead UX Designer

2022 - PRESENT
Genieology
  • Led and designed the corporate banking app projects for Abu Dhabi Commercial Bank, including wireframes, UI design, prototyping, and the creation of a reusable component library.
  • Designed wireframes for the desktop responsive retail banking app of Abu Dhabi Commercial Bank and prepared interactive prototypes for A/B testing while providing ongoing support to the UI team.
  • Led the design and development of user flows, wireframes, and interfaces for the First Abu Dhabi Bank corporate banking mobile app, overseeing the end-to-end prototype and establishing the design system for the app.
  • Designed seamless user experiences for the First Abu Dhabi Bank SME banking platform across the web and mobile, ensuring cohesive multi-device interaction.
  • Crafted intuitive user flows and wireframes for the "Resell" mobile app for Aldar, one of UAE's leading real estate companies, optimizing the user journey for property resales.
  • Developed user flows, wireframes, and UX strategies for a mall app for Al Futtaim Group's Festival City, enhancing in-app navigation and overall user engagement.
  • Created wireframes and UI for a vendor portal (web) for Teyaseer, a top real estate company, focusing on usability and streamlined vendor management.
Technologies: Figma, Miro, Design Leadership, Prototyping, Usability, UX Wireframes, Low-fidelity Prototypes, B2B, Mobile, User Experience Design, UX Design, Wireframing, Mobile Banking, Banking & Finance, User Flows, Web UX

Lead UX Architect

2020 - 2022
Afiniti
  • Owned global user experience standards and consistency of all products under Afiniti.
  • Mentored designers and took an active role in the recruitment process of the team.
  • Built a component library for the UX designers at the company.
  • Designed a product and design system website for internal uses.
  • Constructed wireframes and mockups that are presented to potential customers.
Technologies: Figma, Jira, Miro, Product Design, Sketching, Web App Design, Web App UX, Web App UI, Dashboard Design, User Experience (UX), Design, Wireframing, Responsive Design, UX Flows, Design Thinking, Ideation, User Journeys, User Journey Maps, Web Design, Design Systems, Responsive Web Design (RWD), Design Leadership, Prototyping, Usability, UX Wireframes, Low-fidelity Prototypes, B2B, Artificial Intelligence (AI), Mobile, User Experience Design, UX Design, User Flows, Web UX

UX Lead

2018 - 2020
Vodafone Turkey HQ
  • Led the group UX strategy in Turkey with Vodafone Global.
  • Consulted with the stakeholders to create business journeys.
  • Led UX workshops and gave courses on UX for the digital tribe.
  • Worked in an agile environment with technology teams together.
  • Created growth journeys on the web and app, which increased MAU (monthly active users).
  • Designed the new Vodafone app. Users can view their products and details within the app and make transactions.
  • Made design of the new responsive landing page of Vodafone Turkey.
  • Created postpaid mobile and prepaid mobile acquisition journeys.
  • Designed acquisition journeys for SMEs to purchase multiple SIM cards.
  • Designed an acquisition journey for customers who want to check the infrastructure and purchase home wifi.
Technologies: Slack, InVision, Adobe Illustrator, Adobe Photoshop, Sketch, Product Design, Miro, Jira, Sketching, Financial Transactions, Mobile UX, Dashboard Design, User Experience (UX), User Interface (UI), Mobile App Design, iOS UI Design, Design, Responsive UX Design, Wireframing, Responsive Design, UX Flows, B2C, Design Thinking, Ideation, User Journeys, User Journey Maps, Web Design, Design Systems, Responsive Web Design (RWD), Mobile UX Design, Mobile UI Design, Design Leadership, Usability, UX Wireframes, Low-fidelity Prototypes, Mobile, User Experience Design, UX Design, Growth Strategy, User Flows, Web UX

Digital Experience and Design Supervisor

2017 - 2018
Garanti BBVA HQ
  • Briefed and led the design studios and third parties throughout the projects.
  • Consulted the product teams on UX and UI design decisions.
  • Led design workshops such as design thinking and persona creation.
  • Used top methodologies such as card sorting and journey mapping.
  • Designed information architecture, sitemaps, user flows, wireframes, and visuals.
  • Designed the transaction, product, application, and tracking journeys.
Technologies: InVision, Sketch, Adobe Illustrator, Adobe Photoshop, Product Design, Sketching, Financial Transactions, Mobile UX, Web App Design, Web App UX, Web App UI, Dashboard Design, User Experience (UX), User Interface (UI), Mobile App Design, iOS UI Design, Design, Responsive UX Design, Wireframing, Banking & Finance, Online Banking, Responsive Design, Mobile Banking, UX Flows, B2C, Design Thinking, Ideation, User Journeys, User Journey Maps, Web Design, Design Systems, Responsive Web Design (RWD), Mobile UX Design, Mobile UI Design, Design Leadership, Usability, UX Wireframes, Mobile, User Experience Design, UX Design, Growth Strategy, User Flows, Web UX

UX Designer

2015 - 2017
I-AM Istanbul
  • Determined the design vision and strategy of projects.
  • Designed the information architecture, sitemaps, user flows, wireframes, and visuals.
  • Oversaw and held design workshops with design methodologies.
  • Created user interface screens and digital guidelines.
  • Worked with brands like Akbank, Allianz, BDDK, Çimsa, Garanti BBVA, Garenta, and TEB BNP Paribas.
Technologies: InVision, Sketch, Adobe Illustrator, Adobe Photoshop, Product Design, Sketching, Health Insurance, Financial Transactions, Mobile UX, Web App Design, Web App UX, Web App UI, Dashboard Design, User Experience (UX), User Interface (UI), Mobile App Design, iOS UI Design, Design, Responsive UX Design, Wireframing, Banking & Finance, Online Banking, Responsive Design, Mobile Banking, UX Flows, B2C, Design Thinking, Ideation, User Journeys, User Journey Maps, Web Design, Design Systems, Responsive Web Design (RWD), Mobile UX Design, Mobile UI Design, Usability, UX Wireframes, Mobile, User Experience Design, UX Design, User Flows, Web UX

UX Designer | Account and Project Manager

2014 - 2015
Tribal Worldwide Istanbul
  • Designed information architecture, sitemaps, user flows, and wireframes.
  • Oversaw usability testing and analyzed the results.
  • Strategized and managed the time, cost, scope, and quality aspects of projects.
  • Led and motivated team members, including developers and designers.
  • Communicated with clients and satisfied their demands while working throughout the projects.
  • Worked with brands like Arçelik, Audi, İş Bankası, Opet-Fuchs, Sek, and TTNET Tivibu.
Technologies: Jira, Adobe Illustrator, Adobe Photoshop, Product Design, Sketching, Mobile UX, User Experience (UX), Mobile App Design, Design, Responsive UX Design, Wireframing, Digital Kiosks, Responsive Design, UX Flows, B2C, Design Thinking, Ideation, Web Design, Responsive Web Design (RWD), Mobile UX Design, Mobile UI Design, Usability, UX Wireframes, User Experience Design, UX Design, Banking & Finance, User Flows, Web UX

Interaction and Visual Designer

2012 - 2013
Vestek R&D, Vestel Group
  • Designed a weather app which is used in smart TVs.
  • Designed customized TV interfaces for various big hotels in Turkey. Each hotel had its own branded interface inside the smart TVs they purchased.
  • Contributed to the ideation and development phases of new Vestel smart TVs.
  • Designed brand-new icon sets for Vestel smart TVs.
Technologies: Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Product Design, Sketching, Mobile UX, User Experience (UX), Mobile App Design, Design, Wireframing, Smart TV, B2C, Ideation, User Experience Design, UX Design

Education

2011 - 2012

Master's Degree in Design

Domus Academy - Milano, Italy

2006 - 2010

Bachelor's Degree in Mechatronics

Sabanci University - Istanbul, Turkey

2002 - 2006

High School Diploma in Science

American Collegiate Institute - Izmir, Turkey

Certifications

NOVEMBER 2019 - PRESENT

UX Certified, Interaction Design Specialty

Nielsen Norman Group

Skills

Tools

Sketch, Adobe CC, Figma, InVision, Adobe Illustrator, Jira, Slack, Miro, Adobe Photoshop, Adobe InDesign

Platforms

Web, iOS, Mobile, Android

Industry Expertise

Banking & Finance, Telecommunications, Insurance

Other

App UX, Web UX, UX Flows, Online Banking, UX Design, Responsive Design, Heuristic Evaluation, Apps, Mobile UX, Mobile Banking, Wireframing, Product Design, Web App Design, Web App UX, Dashboard Design, User Experience (UX), Mobile App Design, Design, Responsive UX Design, Design Thinking, Ideation, Customer Journeys, Web Design, Responsive Web Design (RWD), Finance, Mobile Apps, Mobile Design, Mobile UX Design, User Flows, Prototyping, Usability, UX Wireframes, Low-fidelity Prototypes, User Experience Design, App UI, Web UI, UX Research, Growth Strategy, UI Design, Card Sorting, Intranets, eCommerce Web Design, Digital Marketing, Tariff Design, Acquisitions, Mobile UI, Financial Transactions, Health Insurance, Sketching, Web App UI, User Interface (UI), iOS UI Design, Fintech, B2C, User Journeys, User Journey Maps, UX Prototyping, Design Systems, Crypto, Mobile UI Design, Design Leadership, B2B, Digital Kiosks, Smart TV, Icon Design, Science, Currency Exchange, Artificial Intelligence (AI)

Experience

  • Wireframing - 11 years
  • Product Design - 11 years
  • UX Design - 11 years
  • iOS - 6 years
  • Mobile Banking - 6 years
  • UI Design - 6 years
  • Banking & Finance - 6 years
  • Growth Strategy - 3 years
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