As an empathic UX professional, Michael advocates for the user in all phases of the discovery, design, and development process who's comfortable working within cross-functional, globally distributed teams and is committed to productive collaboration that yields exceptional results. His expertise is in the tactical aspects of desktop/mobile UX: visual/interaction design, research, front-end development, wire frames, mockups, and UI frameworks.
Delivered a transformative UX for an enterprise software company that—through decreasing market share and frustrated customers, accepted the reality of UX being critical to its success—and aggressively acted on this reality, starting with executive leadership.
Created an internal open-source UI platform using GitHub and AWS for product teams to leverage in creating development efficiency and a harmonious presentation to customers.
Created and managed an award-winning 12-person visual design and UI development team—transitioning the company from outsourcing these services to relying on this internal resource.