Rachel Nielsen, Designer in Aix-en-Provence, France
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Rachel Nielsen

Verified Expert  in Design

Bio

Rachel is a multidisciplinary designer working remotely. Whether designing products, visuals, or services, Rachel approaches her work with kindness and curiosity. Her non-traditional background, combined with the skills gained through client work, has turned her into a pragmatic and empathetic designer and subject matter expert who is always ready to bring a new perspective to product development, design reviews, client presentations, and workshops.

Portfolio

Work Experience

Service Designer

2019 - 2022
Fjord
  • Conducted and synthesized research for a major pharmaceutical company's employee experience redesign and created service blueprints and onboarding materials to train the employees in their new roles.
  • Redesigned the airline's notification system to be more useful and empathetic to passengers.
  • Co-created a toolkit for circular design, including a microsite, testing new methods, and working with clients to iterate on the content.
  • Created the training materials and led workshops for a pharmaceutical company's new patient journey mapping approach, including continuous research on the materials and journey framework.
Technologies: Figma, MURAL, Miro Development, FigJam, Excel Development, Web App Design, SaaS Design, B2B Design, Product Design, UX Design, AI Design, MVP Design, UX Design, Mobile App Design, UI Design, Organizational Design, Ways of Working, User Research, Design Workshops, Content Writing, Training Materials, B2B2C, Business to Business to Consumer (B2B2C), Business to Business (B2B), SaaS Design, Employee Experience, Digital Twin, Data Science, Optimization, Employee Engagement, Onboarding UX Design, Content, Education, Design, UI Guidelines, Data Visualization Design

Visual Designer

2019 - 2022
Fjord
  • Helped design and ship a major tech corporation's digital twin platform, owning the UX and visual design for two of the platform's main features. Initiated and facilitated the design team's switch to Figma.
  • Designed the illustrations and the user interface for the proof-of-concept prototype of a journey-mapping app for a major pharmaceutical client.
  • Designed the user interface for a web app of a government department, designed UI elements to ensure the UI library met all accessibility requirements, and oversaw the design and conception of the web-based design system.
  • Illustrated custom avatars for new joiners at the agency.
  • Designed the visuals for various proposals, presentations, and internal communications.
Technologies: Sketch, Figma, Framer, InVision, MURAL, Miro Development, Adobe Creative Suite Design, Visual Design, Photoshop, Illustration, Inclusive Design, UX Research, Branding, Graphic Design, Brand Identity Design, Visual Identity Design, Style Guides, Design Systems, UX Design, Copywriting, UI Design, Graphic Design, Typography, Product Design, UX Design, Web Design, Web Design, Accessibility Development, Service Design, UI Design, Dashboard Design, SaaS Design, B2B Design, Art Direction, Email Design, AI Design, MVP Design, UX Design, Wireframing, Mobile App Design, FigJam, Organizational Design, User Research, Design Workshops, Content Writing, Business to Business to Consumer (B2B2C), B2B2C, Web Platforms, Business to Business (B2B), SaaS Design, Graphic Design, Logo Design, Icon Design, Digital Twin, Data Science, Optimization, Portraits, Character Illustration, Onboarding UX Design, Education, Design, UI Guidelines, Brand Design, Data Visualization Design

Designer

2020 - 2021
Self-employed
  • Contributed to the rebranding of a nonprofit organization and its brand guide, including typography, colors, image use, and logo marks.
  • Ran design thinking workshops to help a Berlin-based organization define its purpose and action plan.
  • Created cohesive branding and logo to use on fundraising merchandise for a nonprofit organization.
Technologies: Adobe Illustrator, Photoshop, Visual Design, Figma, Adobe Creative Suite Design, InVision, MURAL, Miro Development, Illustration, Inclusive Design, UX Research, Branding, Graphic Design, Visual Identity Design, Style Guides, UX Design, Copywriting, Graphic Design, Typography, Web Design, Dashboard Design, Web App Design, Art Direction, Product Design, UX Design, Mobile App Design, UI Design, User Research, Design Workshops, Graphic Design, Icon Design, Portraits, Character Illustration, Brand Design, Data Visualization Design

Costume Designer

2013 - 2018
Self-employed
  • Compiled research beginning with an in-depth analysis of scripts, followed by fashion and period references and character research.
  • Carried out visual exploration and created conceptual sketches.
  • Illustrated detailed drawings of every costume and selected materials.
  • Built costumes for productions, leading small teams of stitchers and hand-workers.
  • Collaborated with directors, producers, and stage and lighting designers, working iteratively based on feedback and rehearsal findings.
  • Managed a university costume shop with five employees, including mentoring students, keeping the shop organized, and overseeing creative builds.
Technologies: Adobe Illustrator, Photoshop, Visual Design, Adobe Creative Suite Design, Illustration, Graphic Design, Art Direction, Excel Development, Graphic Design, Character Illustration
MAY 2021 - PRESENT

Introduction to Inclusive Design

University of the Arts London

JULY 2020 - PRESENT

Visual Identity

University of the Arts London

JUNE 2020 - PRESENT

UX Foundations: Style Guides and Design Systems

LinkedIn

SEPTEMBER 2019 - PRESENT

Graphic Design

Coursera

JULY 2019 - PRESENT

UI/UX Design

Coursera

Tools

Figma, Adobe Creative Suite Design, MURAL, Adobe Illustrator, FigJam, InVision, Miro Development, Photoshop, Sketch, Excel Development

Platforms

Mobile App Design

Industry Expertise

Education

Other

Visual Design, Branding, Brand Identity Design, Design Systems, UI Design, UX Design, UI Design, Art Direction, UX Design, Wireframing, Design Thinking, Illustration, Inclusive Design, Graphic Design, Visual Identity Design, Style Guides, UX Design, Graphic Design, Typography, Copywriting, Product Design, Web Design, Web Design, Accessibility Development, Digital Twin, Portraits, Character Illustration, Onboarding UX Design, UI Guidelines, Brand Design, Logo Design, Graphic Design, SaaS Design, Business to Business (B2B), Content Writing, Design Workshops, User Research, Ways of Working, Dashboard Design, Web App Design, SaaS Design, B2B Design, MVP Design, Icon Design, Data Visualization Design, Framer, UX Research, Service Design, Employee Experience, Data Science, Optimization, Employee Engagement, Content, Internal Systems, Web Platforms, B2B2C, Training Materials, Organizational Design, Business Transformation, Email Design, AI Design, Design, Business to Business to Consumer (B2B2C)

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