Tiffany Chiu, Designer in San Francisco, CA, United States
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Tiffany Chiu

Verified Expert  in Design

Designer

Location
San Francisco, CA, United States
Toptal Member Since
February 20, 2020

Tiffany is a passionate designer with over seven years of experience designing for both web and mobile platforms. Her body of work includes large-scale enterprise SaaS products to mobile apps for fast-growing start-ups. She spent the last two years at a Silicon Valley-based start-up, where she was the principal designer redesigning and building new tools in the health and fitness space.

Portfolio

Work Experience

Principal Designer

2017 - 2020
Zenrez
  • Designed an enterprise-level CRM for fitness studios to manage their clients.
  • Redesigned a machine-learning email marketing tool, including email templates and purchase flows.
  • Led the design of a custom studio-branded mobile iOS app.
  • Conducted user research and led initiatives on studio feedback.
  • Created and maintained a visual design component library.
  • Improved existing processes by working closely with our product team and engineers.
Technologies: User Testing, FullStory, Zeplin, Adobe Photoshop, InVision, Sketch

Senior UI/UX Designer

2015 - 2017
Momentum Design Lab
  • Designed an internal reporting tool for an enterprise-level corporate learning platform.
  • Completed a heuristic evaluation and redesigned the loan process of a consumer-facing mortgage application to reduce drop-off rate.
  • Led the visual redesign for a large company in the healthcare space.
  • Worked closely with the client on the ideation and design of a fully-featured analytics tool.
  • Created wireframes based on stakeholder requirements and user research.
  • Identified usability issues within products and wrote heuristic evaluations.
  • Built clickable prototypes to show user flow.
  • Drove design reviews and presented designs to clients and stakeholders.
Technologies: Zeplin, Adobe Photoshop, InVision, Sketch

UX Designer

2013 - 2015
Sidebench Studios
  • Designed an eCommerce platform for a high-profile jewelry designer.
  • Conducted usability testing and user experience research.
  • Followed style guidelines to carry brand across product.
  • Created responsive designs for mobile and desktop.
  • Worked with developers to ensure technical feasibility.
Technologies: Axure, Adobe Photoshop, Adobe Illustrator
2006 - 2011

Bachelor of Arts Degree in Computing in the Arts (Interdisciplinary)

UC San Diego - La Jolla, California

AUGUST 2017 - PRESENT

Full Stack Web Development

Dev Bootcamp

JUNE 2014 - PRESENT

User Experience Certificate

UCLA Extension

Tools

Sketch, Zeplin, InVision, Figma, Adobe Photoshop, FullStory, Adobe Illustrator

Languages

HTML, CSS3

Platforms

iOS, Android, Web, MacOS, Axure

Other

Product Design, UX Design, Enterprise SaaS, UI Design, Visual Design, Mobile Design, SaaS, User Research, Prototyping, Branding, User Interface (UI), User Experience (UX), User Testing, eCommerce Design, Responsive Design, Email Template Design, Data Visualization, Report Design, Heuristic Evaluation

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