Deborah Hawkes
Verified Expert in Finance
HR and Change Management Expert
Tampa, FL, United States
Toptal member since February 21, 2024
Dr. Hawkes is an executive business consultant with 30 years of expertise leading people and managing operational and systems transformation in global Fortune 500 companies, the healthcare industry, and the government sector. She is a PhD behaviorist and master black belt and has acted as the former COO and CPO at CAN Community Health. Having held leadership roles at McKesson/Change Healthcare, Siemens Healthcare, Dell, and the Federal Reserve, Dr. Hawkes is now prepared for her next challenge!
Career Highlights
Education Highlights
Certification Highlights
Expertise
Work Experience
Founder and CEO
Dr. Deborah Hawkes Enterprises LLC
- Achieved the Ten Most Admired Women Leaders — C Level Focus, Top 10 Inspiring COOs of 2023 from the 2023 Fortune Business Review.
- Handled strategy and operations consulting, performance improvement, business process improvement, Lean and Sigma organizational alignment, operational assessment, strategic planning, organizational design and infrastructure, and change management.
- Performed people and culture consulting, including executive coaching, organizational development, and cultural, personality, and leadership assessment. Organized training and facilitation, retreats, succession planning, and capabilities.
COO and CPO
CAN Community Health
- Led business operations to a 30% YoY revenue growth from $480 to over $650 million by implementing and instituting Lean Six Sigma, improving business processes, re-engineering clinical practices, hiring seasoned executives, and restructuring the op.
- Provided strategy, oversight, and direction to all medical and clinical prevention and outreach aspects, including marketing, HR, diversity and inclusion, business process improvement/PMO, administrative services, and business continuity.
- Acted as an executive in charge of the HR department and strategy, including talent management, organizational development, talent acquisition, workplace benefits and rewards, performance management, employee experience, and HR administration.
Education
PhD in Human Behavior and Social Services
Walden University - Minneapolis, MN, USA
Master of Philosophy in Ethics
Walden University - Minneapolis, MN, USA
Master of Business Administration (MBA) in Organizational Development
University of Phoenix - Nashville, TN, USA
Certifications
Master Facilitator
ASTD
Six Sigma Master Black Belt
Dell Inc
Skills
Other
Human Behavior Assessment and Intervention, Human Resources (HR), Senior Executive Management, Strategic Planning, Performance, Leadership, Organizational Design, HR/Workforce Transformation, Change Management, Business Administration, Business Operations, Key Performance Indicators (KPIs), Performance Management, Strategic Planning & Execution, Strategy, Management, Reporting, Team Leadership, Team Management, Business Strategy, Executive Coaching, Growth Strategy, Agile Transformation, Agile Project Management, Operational Efficiency Improvement, Organizational Change Management (OCM), Operational Excellence, Process Improvement, Program Management, Hiring, Compensation, HR Transformation, Policies & Procedures Compliance, Startups, Risk Management, Agile Coaching, Complex Problem Solving, Facilitation, Operations, Corporate Culture, Human Capital Management, Organizational Analysis, Strategic Design, Executive Support, Communication Strategy, Training, Web3, Statistics
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