Osman is available for hire
Hire OsmanOsman Nalbant
Verified Expert in Finance
Growth Expert
Location
Istanbul, Turkey
Toptal Member Since
July 4, 2022
Osman re-engineered one of Turkey's largest retail chains in its industry by mining out the core value chain of the business. He achieved successful results through modeling companies/departments as production lines of information, service, or product flow for the highest output and financial success. Osman also has a multidisciplinary working habit and a continuous demand for learning to tackle new problems in new businesses, making him successful in diverse business sizes and environments.
Career Highlights
Business Development Manager
Boutiquerugs
Strategic Planning and Business Development Manager
Kaynak Holding
Strategy Development and MIS Manager
NT Stores
Education Highlights
Bachelor's Degree
Sabanci University
Expertise
Work Experience
Business Development Manager
2021 - PRESENT
Boutiquerugs
- Increased customer satisfaction by 10% by reorganizing the workflow and structure in the customer services department, reducing the average resolution time by 20% and the workforce by 40%.
- Initiated the inventory replenishment planning process and increased the inventory turnover.
- Boosted employee performance and satisfaction through the performance evaluation and appraisal project for customer service agents.
Focus areas: Strategy, Marketing, New Products, Productivity Improvement, MIS Reporting, Operational Efficiency Improvement, Reorganization, Optimization, Strategic Planning, Business Development, Strategic Planning & Execution, Project Lifecycle, Inventory, Management, Inventory Management, New Business Development, Customer Service Support, Category Management
Risk Management Analyst
2020 - 2021
Trilogy
- Engaged in constructing the proctoring department and developing the process to handle over 10,000 sessions a year.
- Guided and designed a one-click software development project to handle risk checks of the applicants, a process previously done manually via five different systems.
- Contributed to developing a risk management analysis system for handling over 2,000 remote workers.
Focus areas: Risk, Hiring Process Development, Monitoring, Applicant Tracking Systems, Productivity Improvement, QA Testing
Founder
2015 - 2018
Picontshirt
- Founded the company as an entrepreneur and developed sales on online retail marketplaces.
- Launched a website for customized products where users can interactively design from their mobile browsers without the aid of an app.
- Moved the brand to the top of the sellers' list in its marketplace through marketing and customer service activities.
Focus areas: Development, Financing, Marketing, Product Sales, New Products, Project Lifecycle, Inventory, Management, Inventory Management, New Business Development
Strategic Planning and Business Development Manager
2012 - 2014
Kaynak Holding
- Conducted the acquisition analysis and due diligence of a €105 million mall belonging to the Metro Group.
- Developed the roadmap for investing in renewable energy production by initiating the site analysis in 11 regions of the country and aligning with Energy Market Regulatory Authority (EPDK) legislations.
- Performed the acquisition and development analysis of a €50 million dairy farm.
- Researched and conducted the financial investment analysis for an online marketplace in the local market.
Focus areas: Investments, Acquisitions, Strategic Planning, Strategy, Business Development, Strategic Planning & Execution, Valuation, Management, Finance, New Business Development, Energy Management, Renewables, Green Energy, Market Research, Market Research & Analysis
Strategy Development and MIS Manager
2008 - 2013
NT Stores
- Reduced slow-moving goods from 70% to 10% and increased the inventory turnover from 1.3 to six per year by restructuring the inventory replenishment system.
- Increased the store count from 75 to 150 by reorganizing the company structure from independent stores to a centrally managed retail chain.
- Lowered security costs by 75% by changing the store security systems from electromagnetic to radiofrequency technology.
- Decreased the necessary workforce count by up to 60% after implementing the warehouse management system.
- Raised the average cash flow by 200% by implementing category management instead of procurement management and restructuring purchase agreements to create a win-win between the company and the supplier.
- Automated stock replenishment to manage over 10,000 SKUs across 150 stores through software developments, which prevented excess store inventory while enabling the best sellers to be distributed evenly.
- Implemented enterprise resource planning (ERP) software.
Focus areas: Strategic Planning & Execution, Management Information Systems (MIS), IT, Warehouse Management, Category Management, Operational Efficiency Improvement, Reorganization, Strategy, Productivity Improvement, MIS Reporting, Optimization, Marketing, Strategic Planning, Business Development, New Products, Project Lifecycle, Inventory, Performance, Management, Finance, Inventory Management, Enterprise Software, Applications, Market Research, Market Research & Analysis, Market Entry, Market Fit, Business Strategy, Enterprise Resource Planning (ERP), Change Management, Organizational Change Management (OCM), ERP Implementation
ERP Application Consultant
2006 - 2008
Surat Teknoloji
- Implemented an application update lifecycle, including tests and documentation for the ERP developed.
- Conducted software needs analyses for the development of enterprise resource planning tool for 30 customer companies of varying industries.
- Coordinated the development process between at least 20 software engineers, seven analysts, and 30 companies to align with company resources and customer requests.
Focus areas: Consulting, Applications, Enterprise Software, Customer Success, Customer Service Support, QA Testing, Reorganization, Productivity Improvement, Enterprise Resource Planning (ERP), ERP Implementation, Software Implementation
Education
2010 - 2012
Master's Degree in Management
Istanbul University - Istanbul, Turkey
1999 - 2004
Bachelor's Degree in Industrial Engineering
Sabanci University - Istanbul, Turkey
Collaboration That Works
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
1
Share your needs
Discuss your requirements and refine your scope in a call with a Toptal domain expert.
2
Choose your talent
Get a short list of expertly matched talent within 24 hours to review, interview, and choose from.
3
Start your risk-free talent trial
Work with your chosen talent on a trial basis for up to two weeks. Pay only if you decide to hire them.
Top talent is in high demand.
Start hiring