Andrew Gooday
Verified Expert in Product Management
Product Manager
London, United Kingdom
Toptal member since October 20, 2020
Andrew is an experienced product manager, product owner, technology professional, and AI specialist with excellent technical and commercial acumen. He brings expertise in innovation, product strategy and vision, product roadmap delivery, market analysis, and technical team management. Andrew is adaptable and dynamic, with a proven ability to deliver in the startup, medium, and large business environments.
Project Highlights
Expertise
- Amazon Web Services (AWS)
- Business Cases
- Innovation
- Machine Learning
- Minimum Viable Product (MVP)
- Product Management
- Product Strategy
- Writing & Editing
Work Experience
Technology Consultant
Gooday Consulting
- Built and launched AI and product management website. Authored AI, product management, and data science articles republished via Medium channels, covering AutoML, federated learning (published on OpenMined), and tutorials.
- Built hands-on AWS machine learning and data solutions for analytics, engineering, and storage. Utilized SageMaker, Lambda, Kinesis, Redshift, DynamoDB, Athena, QuickSight, Glue, and EMR.
- Completed different specializations to improve my performance, including IBM Applied AI, TensorFlow, AWS Certified Cloud Practitioner, and AWS Certified Machine Learning Specialty, an equivalent of two years experience.
Innovation Lead
Telefonica UK, Ltd.
- Created and introduced an innovation process across commerce products, including mobile payments, digital ID, bulk, and A2P messaging products.
- Collaborated with Wayra, Telefonica's startup incubator, to test new ideas and models against existing products. Introduced new startups to Wayra and participated in startup mentoring. Engaged O2Labs and worked with technical and UX specialists.
- Managed a senior product manager, initiated, and delivered high-quality proof of concepts and feasibility studies with minimal funding.
- Championed AI, including the inclusion of AI and mobile edge computing in O2's 5G program.
- Maintained full product management responsibility for O2 Wifi.
Senior Product Manager
Telefonica UK
- Owned the O2 Wifi product, a combined B2B, B2BC, and B2C proposition. Set vision and strategy, roadmap, user experience, and feature releases. Conducted market analysis, created product and feature positioning, and briefed marketing and sponsorship.
- Contributed directly to product growth and direct revenue (300%+), footprint (160%), and managed enterprise customers such as Manchester City F.C., McDonald's, Tesco Bank, Canary Wharf Group, Fuller's, and The Coca-Cola Company.
- Managed a wide remit, including B2B software platforms and services supplying location analytics and customer insight services, real-time marketing capabilities, data and CRM APIs, content management, and B2B, B2C, and B2B2C scope.
- Provided direct support for enterprise presales and business development teams via response to RFPs, capturing feature requests, creating solutions, roadmap presentations, and senior external stakeholder engagement.
- Collaborated and led communication with external vendors and solution partners, including interworking, roadmap sessions, legal and procurement contracts, and support for internal supplier relationship owners.
- Implemented and owned product KPIs and analytics, including registered users, B2B revenue, and quality. Introduced numerous process improvements and governance enhancements such as billing automation and end to end delivery program improvements.
Solutions Architect
BSG Wireless
- Supported presales for RFP and customer engagement related to mobile network interconnection for authentication, accounting, and authorization (AAA).
- Represented BSG Wireless at Wireless Broadband Alliance, including co-chairing the network quality working group with AT&T and ownership of WRIX-L location services specification.
- Served as a trusted subject matter expert for carrier wifi and mobile interworking, trusted and untrusted networks, network protocols, and interfaces such as Diameter, SGW and PGW, 3GPP standards, RADIUS, and RESTful APIs.
Product Owner
Connection Services
- Owned the full product lifecycle engagement for an enterprise software application from initial sales engagement support, functional definition, customer proof of concept, third-party integrations, and testing to launch.
- Designed and built a mobile app called Global Connectivity Manager and successfully sold it to Vodafone. Owned user stories, epics, and backlog. Participated in daily standups, release planning, customer expectation management, and raising bugs.
- Served as a consultant for the startup, reviewing the software platform and APIs and technical feasibility to acquire a competitor platform.
Project History
AI and Product Management Blog
https://theactivationfunction.comServed as an editor at The Activation Function, a website dedicated to AI product management and machine learning.
Education
Bachelor's Degree in Electrical Engineering and Computer Science
University College London - London, UK
Certifications
AWS Certified Machine Learning Specialty
Amazon Web Services, Inc.
AWS Certified Cloud Practitioner
Amazon Web Services, Inc.
Developing AI Applications on Azure
LearnQuest, Inc
TensorFlow in Practice Specialization
Coursera, Inc.
IBM Applied AI Professional Certificate
Coursera, Inc.
Certified Product Manager
Product Focus, Ltd.
PRINCE2 Practitioner Certification
Axelos Global Best Practices
Skills
Tools
Azure Machine Learning, Slack, Google Docs, IBM Watson
Paradigms
Agile
Platforms
Jupyter Notebook, H2O Deep Learning Platform
Other
Product Management, Amazon SageMaker, Innovation, Value Proposition, Minimum Viable Product (MVP), Proof of Concept (POC), Product Strategy, Product Roadmaps, Product Ownership, Feature Roadmaps, Customer Support, Artificial Intelligence (AI), Amazon Web Services (AWS), AutoML, Writing & Editing, Machine Learning, Microsoft Teams, Management, Business Cases, Big Data, IEEE 802.11, Requirements & Specifications, Customer Journeys, Cloud, Computer Science, Python, Data Analytics, Data Engineering, Websites, Serverless, Federated Learning, Google Cloud Machine Learning, Apache Spark, Market Research & Analysis, B2B, Process Flows, Networks, Go-to-market Plans, 3GPP, Authentication, APIs, Presentations, Software, TensorFlow, Pandas, Project Management, Presales
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