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Dennis Kittrell

Dennis Kittrell

Málaga, Spain
Member since October 17, 2018
Dennis is a futurist, a problem solver, and a passionate evangelist of tech that can change the world. He leads by example and motivation, not by authority, and he always battles on the frontlines with his team. Dennis has 15 years of experience in technology with ten years at US companies and five years with international organizations.
Dennis is now available for hire
Project Highlights
Expertise
  • Agile Software Development
  • Blockchain
  • Cloud Services
  • Jira
  • Product Evangelism
  • Product Management
  • Software as a Service (SaaS)
  • eCommerce
Employment
  • Global Product and Business Development Consultant
    2009 - PRESENT
    Innovenue, LLC
    • Consulted on product and business development services supporting Cloud (IaaS, PaaS, SaaS) and eCommerce.
    • Focused heavily on emerging tech such as blockchain/cryptocurrency and augmented/virtual reality.
  • Principal Product Manager
    2014 - 2016
    ClearDATA - Secure. Healthcare. Cloud.
    • Developed and maintained a top-tier managed cloud offering (on both internal IaaS as well as AWS) supporting security and compliance products with a focus on HIPAA/Hitrust/BAA.
    • Fully owned product development lifecycle and financial modeling – including GTM/Launch strategy, market research, P&L, competitive analysis & pricing, and forecasting.
    • Produced and maintained all technical product definitions in a living operations guide and managed all internal product communications and training (Sales/Ops/Support).
    • Created and managed customer teams for purposes of gathering requirements, understanding market problems and performing pricing exercises.
    • Acted as internal customer advocate and primary technical resource for solution architects.
  • Senior Product Manager
    2006 - 2009
    Aplus.Net
    • Developed, implemented, and maintained industry-leading product strategies for the full product suite with a core focus on the domain registration and web hosting offerings.
    • Managed relationships with domain registries, internet software vendors (ISVs) and partners.
    • Built and maintained roadmaps and product definitions for all current and future products.
    • Analyzed product-specific business drivers and performance metrics.
    • Consolidated feedback from sales and operations to guide the product development process.
    • Optimized product margins and grow ARPU while maintaining competitive price structures.
  • Manager, Reseller Service Team
    2003 - 2006
    GoDaddy
    • Oversaw inbound sales/support calls for the company’s reseller program (wildwestdomains.com).
    • Directed the design/development of reseller storefront and web-based management interface.
    • Handled reseller commission inquiries and resolved taxation issues.
    • Developed standard operating procedures, managed incentives, and monitored service levels.
    • Formulated statistical analyses of team performance and identified areas for improvement.
    • Recognized for leading the highest grossing team in company history, consistently meeting or exceeding all daily, monthly, and annual sales goals.
Project History
  • eCommerce Localization Proxy - Launch
    Product launch at Webinterpret - eCommerce Localization Proxy (Directly enabling key partnership opportunities).

    Oversaw development and launch of a disruptive localization automation tool for eCommerce, the company's first new product in almost 10 years.

    Heavy focus on market requirements, pricing strategy, launch strategy, evangelism, and training.

  • Healthcare Compliance Dashboard
    Development and launch of a security and compliance dashboard for healthcare.

    Ideation, R&D, market analysis, development and launch of a first-of-its-kind, single pane of glass dashboard. Aimed at Healthcare IT leaders to enable real-time monitoring of the state of compliance and security of their infrastructure and overall IT environment.

  • Integration Automation Tool - Cloud Marketplace
    Product launch at Ingram Micro Cloud - APS Connect, dramatically improving software vendor onboarding rates.

    Oversaw development and launch of APS Connect, an integration automation solution for ISVs who want to offer their software to the vast network of service providers and their customers within the Ingram Micro Cloud ecosystem.

  • Healthcare Cloud - Launch
    Product launch at ClearDATA, a public cloud/IaaS offering targeted to healthcare. Fully HIPAA compliant.

    Developed and maintained a top-tier managed cloud offering on both internal IaaS as well as AWS supporting security and compliance products with a focus on HIPAA/Hitrust/BAA.

  • Global eCommerce Platform - USA/Canada Launch
    Market launch at ePages - Enabled a massive partnership deal facilitating a successful launch in US/Canada markets.

    Managed the launch effort of a leading eCommerce solution in the US/Canadian markets. This included coordinated product management and business development initiatives to localize the solution to the U.S. market (gateways, currencies, logistics, taxation, American English, and other market-specific value).

    More specifically, we won a major contract with 1&1 internet as a direct result of our research and work integrating FedEx, UPS, Avalara, and Authorize.Net with the platform.

  • Business Development - Global Domain Registrar
    Successful cost reduction/growth projects including new products and global payment processor migration.

    Drove strategic growth partnerships and initiatives including new products, financial restructuring, new vendors, and integrations/launch of new gTLD registries.

Certifications
  • Certified Scrum Product Owner (CSPO)
    AUGUST 2014 - AUGUST 2016
    Scrum Alliance
  • Google Analytics Certification
    AUGUST 2010 - FEBRUARY 2012
    Google
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