Senior Product Manager2018 - 2020Automox
- Led the product team and was responsible for all roadmap, product direction, and execution decision-making within the executive team, scaling from 200 to over 1,500 customers.
- Worked closely with eight engineering teams and stakeholders to plan, design, and build a suite of cybersecurity and SaaS application features.
- Helped design features in spaces including API, reporting, enterprise, security, and data with a focus on initiatives to increase the initial trial conversion.
- Created the product-led growth team with a focus on using data to find what made the most successful customers reach that stage and applying those lessons during onboarding. This led to a 14-day drop-in time to become a customer.
- Worked directly with enterprise and government customers, including with large enterprise companies such as NTT and Grab, federal and state government entities including NASA and IT teams across the world.
- Led the UI/UX, product marketing, and technical writing teams on all features.
- Worked with the operations team to research pricing and restructure cost, modernize the billing system, research market opportunity, and generate statistics for marketing and sales presentations.
Senior Product Manager2014 - 2018CommercialTribe
- Developed two main product lines—Coach and Readiness—designed to help train and improve frontline sales teams in messaging and skills, used by over 20,000 sellers across the world.
- Worked directly with a team of 30 to design, plan, and build all features, including beta testers and offshore teams.
- Led all company marketing initiatives for the first two years, with a focus on SaaS inbound marketing. This included all web design, messaging, pricing, and sales outreach and enablement.
- Helped the company raise nearly $10 million in funding over two years, including directly participation in fundraising and board meetings.
- Created a beta program with over 50 sales managers, collaboratively building the first application to allow sales managers to assess their sellers in real-time during a call and get targeted improvement plans.
- Served as a cybersecurity and privacy lead for the company.