Petar Lemajic, Product Manager in Charleston, United States
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Petar Lemajic

Verified Expert  in Product Management

Product Manager

Location
Charleston, United States
Toptal Member Since
September 3, 2020

Petar is a seasoned technical product manager and US Air Force veteran with demonstrated achievements across financial and healthcare IT industries. Petar is a problem solver with in-depth knowledge of the software lifecycle, people, and process management. Earlier in his career, Petar gained extensive experience in software development as an application developer at Bank of America, specializing in full-stack Java development.

Project Highlights

API Community of Practice
Created the API Community of Practice to engage teams into learning more about APIs.

Expertise

Work Experience

Software Engineer

2020 - PRESENT
myChoice Technologies
  • Designed, built, tested, and shipped a .NET Core framework, full-stack code solution for my client, a long-term care solutions provider for senior adults. The app produced an employee badge with photo upload, image processing, storage and print.
  • Designed a C# code solution for electronic data interchange file processing to provide billing information to Pennsylvania Medicaid for a long-term care solutions provider for senior adults.
  • Facilitated a migration plan from Box Cloud to Microsoft for South Carolina Infant Mental Health Association, a small healthcare, non-profit company.

Technical Product Manager

2018 - 2020
Benefitfocus
  • Improved the platform infrastructure, security, scalability, performance, and engineering velocity enablement to ensure the platform’s consistency in delivering contracts to all consumers.
  • Delivered outcomes backed by research and data, conducted hypothesis testing, created a product strategy, prioritized roadmap objectives, and groomed backlogs while supporting cross-functionally and directly managing the engineering scrum teams.
  • Worked closely with engineering, architecture, security, DevOps, customer support, Benefitfocus leadership, and customers to execute and adapt platform product strategy to market needs.

SVP | Senior Systems Software QA Manager

2015 - 2017
Bank of America
  • Supervised 47 onshore/offshore test engineers in the implementation of Workday HCM (a pay-and-benefits system) for a 3-year implementation.
  • Supported an HR and marketing data warehouse, global initiatives, enhancements, and production testing for over 300 internal and external applications.
  • Defined the ETL requirements (inbound) and managed the testing for Workday inbound/outbound integrations.
  • Managed the testing for 150+ Workday HCMs (a cloud-based human resource management software system that unifies a wide range of HR functionality into a single system), end-to-end integrations, and data conversions.

SVP | Senior Operational Risk Manager

2014 - 2015
Bank of America
  • Supported the operational risk management of emerging risks and associated controls for over 300 internal and external HR and marketing applications, while managing a team of seven associates.
  • Monitored, identified, and analyzed portfolio risks; managed assessment activity, workflow, and reporting for senior leadership and stakeholders; coordinated submission and review of audit issues; ensured regulatory and compliance standards.
  • Facilitated Linux script testing of over 100 servers for the Heartbleed cybersecurity bug, working in conjunction with Bank of America's Global Information Security.

SVP | Senior Service Delivery Manager

2006 - 2014
Bank of America
  • Managed the improvements to tactical and strategic outcomes in information security compliance, continuous monitoring, architecture (roadmap), and disaster recovery for more than 300 applications in HR and marketing lines of business.
  • Provided a roadmap and strategy to improve the stability of the HR and marketing application base through administration of a $2-million program infrastructure upgrade and execution plan (including data center strategy and disaster recovery plan).
  • Implemented continuous improvement monitoring for the HR and marketing lines of business; increased efficiency through the introduction of a service upgrade for the platform; grew participation on the platform by 80% for more than 200 applications.

Delivery of Robotic Process Automation for Data Interchange

Led the design and development of business process automation and shift-left testing for more than 1 million platform clients, resulting in a 70% increase of file workflow automation.

• Identified manual processes and testing areas to automate.
• Worked with cross-functional scrum teams to facilitate code improvements necessary to enable automation.
• Implemented automation for respective areas of the platform.

Development of an ACA State Solution

Designed and developed an ACA state solution for employer groups to send health coverage information to state governments.

looWith the passage of the tax law at the end of 2017, Congress eliminated the penalty for not having health insurance beginning in 2019. The ACA individual mandate was considered an essential tool for encouraging individuals, especially for young, healthy adults, to purchase health insurance. States looked to adopt an ACA state individual mandate requirements to stem this expected loss of coverage.

The ACA state solution provides employers with a path to compliance for the states in which their employees reside that mirrors the federal standard.

API Community of Practice

Created the API Community of Practice to engage teams into learning more about APIs.

The most amazing thing started with a t-shirt. I had an idea to start an API community of practice to inspire members to develop robust API solutions and share ideas. It stuck. The result enabled us to start a conversation with different teams, share ideas and ultimately improve our API position in the market.
1996 - 1998

Bachelor's Degree in Management Information Systems

Penn State Behrend - Erie, PA, United States

1989 - 1994

Associate of Science Degree in Electronic Systems Technology

Community College of the Air Force - Washington, D.C., United States

Tools

Confluence, Jira, Visual Studio .NET, Draw.io, Office 365, GitHub, NetSuite, Git

Industry Expertise

Banking & Finance, Healthcare, Military Intelligence, Health Insurance

Platforms

SharePoint

Paradigms

Change Management, Requirements Analysis, Agile, Agile Product Management, Continuous Deployment

Other

Management, Technical Product Management, IT Strategy, Business Analysis, Software Development Lifecycle (SDLC), Risk Management, Healthcare IT, Microsoft Office, Offshore Team Management, Team Management, Migration, Production Management, Know Your Customer (KYC), Electronic Data Interchange (EDI), Coding, Databases, Business, Economics, Vendor Management, Project Management Office (PMO), Product Management, Cybersecurity, SQL, C#, .NET Core, Cross-functional Team Leadership, Communication, Data Analysis, Project Management, C#.NET, APIs, SaaS Product Management, Cloud Platforms, SaaS, Feature Prioritization, Technical Design, Pricing, Fintech, Fraud Prevention, IT Project Management, Full-stack, Infrastructure Architecture, Data Integration, Finance, Projects, Regulatory Compliance, Annual Budgets, Strategy Planning, Portfolio Management, Disaster Recovery Plans (DRP), Business Continuity, Big Data, Health IT, Networking, C++, Electrical Engineering, Test Automation, Linux, Visual Studio Code (VS Code), Windows PowerShell, SOAP, Containerization, Continuous Integration (CI), QA Leadership, Workday

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