Rochelle Ramirez, Product Manager in Cape Coral, FL, United States
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Rochelle Ramirez

Verified Expert  in Product Management

Product Manager

Location
Cape Coral, FL, United States
Toptal Member Since
July 12, 2021

Rochelle is an energetic product leader with 15+ years of experience impacting users and stakeholders through strategic product thinking, execution, and leadership. She focuses on strategy development which balances user-centricity and profitability. She is an expert in managing all business and consumer product lifecycle stages—from concept to end of life—for both mature and new products and for startups to large enterprises.

Work Experience

Chief Product Officer

2015 - PRESENT
Endera Systems
  • Set organizational strategy, drove full execution, and led full product development efforts across the whole product lifecycle. Increased customer retention rate over four years from 30% to 96% and reduced operating data expenses by over 50%.
  • Established product plan, use-case diagrams, UX strategy, user flows, personas, high-level requirements, user stories, concept testing, mocks, and early prototypes for direct user testing, while in parallel building foundational platform components.
  • Led product, business analysis, UX, analytics, data acquisition, and data science in sprint-based execution against the roadmap. Increased velocity by 30% through sprint cadence, requirements development, grooming iteration, and estimation practices.
  • Executed data processes including establishment of consumer identity match scoring, data taxonomy and metadata, field attribute definitions, vendor agnostic feed processing, NLP and AI execution, along with a rule processing infrastructure.

Director | Product Management

2008 - 2015
Acxiom Inc
  • Launched from inception first of its kind (patented) web application which provided access for consumers to the marketing data about them. Achieved corporate goals to be first to market and receive positive PR coverage.
  • Launched platform components that support the whole ecosystem within Acxiom’s audience operating platform. On-time release for large MVP supporting five cross-departmental products which all utilized the components as part of the GTM launch.
  • Released data marketplace providing access to Acxiom, third-party and client data to monetize through online, offline, email, social, and premium publisher. Globalized product to support full localization in nine months.
  • Created data storefront utilizing existing products. Increased data sales revenue by 10% YOY one year after the launch of a new storefront.

VP of Product Development and Client Operations

2001 - 2008
Alvion Technologies Inc.
  • Worked on the DRI for web-based application and API solution (SaaS) that enabled both full-serve and self-serve access to multiple marketing services and data products within a single platform.
  • Scaled platform from a few thousand order transactions and a million records processed annually, to 2M transactions and over 45B records annually; in less than three years with 10% YOY growth once obtained.
  • Achieved 82% adoption of newly created features for more than two years creating a 10% increase in existing client revenue.
  • Increased client satisfaction with a two-year initiative by 40%. Globalized product to support multi-country localization.

B2C and B2B Trust Exchange Network

http://www.truascore.com

Launched first of its kind consumer driven trustscore to support the increase of peer-to-peer interactions where trust needs to be established.

Trua is the first user-centric trust exchange network enabling individuals to generate a continuously updated TruaScore. TruaScore is an unbiased, objective measure that allows a person to establish trust without directly exchanging sensitive personal information. It algorithmically evaluates data covering identity, education, credentials, and court records. Utilizing advanced facial recognition, graph database, NPL, blockchain, and millions of computations. The data is synthesized into a single score. Different aspects of the score are weighted and scored based on the seriousness and recency of the event. The score is then translated into multiple UI and API applications for all users (consumer and business).

I formulated the CEO’s vision into a testable hypothesis. Maturing the vision into a product concept, through testing, iteration, and research. Creating a full product strategy based on market research and analysis. The project culminated in a full build, where I was involved in every step from strategy, to requirements and fully executing the GTM. The product launched V1 in June 2021 as a multi-application web platform and full scoring engine.

Consumer Facing Data Transparency Web App

Launched a novel consumer marketing data transparency application.

AboutTheData.com (patented) was a first-of-its-kind, consumer-focused web portal that enabled consumers to see and edit marketing data about them unlike any company had ever made available before. Doing so helped each consumer to be an active participant in their data trail and removed much of the mystery about how their data was being used for marketing purposes.

This was a complicated project where I was tasked with developing the product strategy and fully executing it. This included integrating many disparate data assets and creating a consumer-facing application.

I achieved corporate goals to be first to market and received positive PR coverage from the NYT, CNN, WSJ, and many top industry media outlets. In addition to having over 1M visitors before the end of the first month, without an assigned marketing budget. One of the fun parts of this GTM was presenting it to the FTC and multiple Senate committees, along with multiple top 500 brands.

B2B Continuous Evaluation and Analytics Platform

Introduced and implemented all product management, user experience, data acquisition, and release management practices in the organization.

Endera is an easy-to-use and highly secure SaaS platform for continuous evaluation of workforce, supply chain, and third-party risk. It helps companies identify and act on people-based risk indicators like arrests, convictions, financial distress, registry, and watchlist status as they surface in public records in order to prevent insider threats.

At the time of hire, they had only a few engineers who based their work efforts on the whim of its leadership and in general no set way for the team and company to drive to success.

I worked with the CEO to understand his goals and created a long-term vision. This changed the overall business approach. I developed a new product business plan that addressed real market needs and ultimately established organizational goals to align all teams.

With this, I introduced and implemented (from the ground up) all product management, sprint cadence, and release management practices. The teams now had a common goal and vision to follow. Work was prioritized against the goals and supported by market and user feedback. This significantly increased the team's velocity and created relevant output.

This resulted in the company landing its first client based on a strategy that had a clear market fit.
1995 - 1997

Bachelor's Degree in Liberal Arts

Bradford College - Bradford, MA

1993 - 1995

Associate in Fine Arts

Syracuse University - Syracuse, NY

JULY 2020 - PRESENT

Coursera Digital Product Management: Modern Fundamentals (University of Virginia)

Coursera

AUGUST 2010 - PRESENT

Pragmatic Marketing

Pragmatic Institute

Tools

Trello, Zoom, Skype, Slack, Atlassian Suite, Asana

Paradigms

Data Product Management, Agile Product Management, User Testing

Other

Google, Leadership, Product Management, Digital Product Management, UserVoice, Strategy, Business Planning, Product Roadmaps, Sprint Planning, Design Sprints, Product Conceptualization, Research, Competitive Intelligence, Agile Sprints, User Stories, Requirements, Product Lifecycle Management (PLM), Product Launch, Data Product Manager, Product Coach, Product Leadership, Product-market Fit, SaaS Product Marketing, SaaS, Enterprise SaaS, Customer Research, Product Planning, Feature Planning, Feature Roadmaps, Feature Analysis, Feature Prioritization, Feature Backlog Prioritization, New Products, Product Growth, Product Vision, Product Owner, Data Products, User Roles, User Personas, User Needs, User Flows, User Research, Personas, Buyer Personas, Market Fit, Market Research, Pricing Strategy, Pricing Models, Business Strategy, Product Strategy, Competitive Strategy, Competitor Analysis & Profiling, Team Leadership, Dropbox, Project Management, Design, Product Marketing, UX Testing, Proof of Concept (POC), Forecasting, Analysis, Senior Executive Management, User Experience (UX), Head of Product, Product Canvas, Product Entry, User Journeys, User Feedback, User Metrics, User Retention, User Onboarding, User Journey Maps, Supervisory Control & Data Acquisition (SCADA), Wireframing, Wireframe to Product, Data Flows, Process Flows, Market Sizing, APIs, Master Data Management (MDM), Startups, Early-stage Startups, Startup Growth Strategy Development, Regulated Industries, Data Analytics, Microsoft, Lucidchart, Product Branding, Web Services, Mobile Apps

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