Divya Basavaraj
Verified Expert in Project Management
Project Manager
Kuala Lumpur Federal Territory of Kuala Lumpur, Malaysia
Toptal member since September 16, 2022
Divya is a scrum master who has worked with companies like IBM, RHB Bank, and SWIFT (a fintech company) in their Agile transformation journey. She has seven years of experience working with Agile and Scrum, spanning domains and geographies. Divya leads teams and organizations to more productivity.
Project Highlights
Expertise
- Agile
- Agile Coaching
- Agile Transformation
- Facilitation
- Jira
- Kanban
- Scrum Coaching
- Scrum Master
Work Experience
Agile Coach
SWIFT
- Achieved a Q1 2024 reduction in carry-over user stories from around 42% to 15%.
- Helped the scrum teams establish strong product goals, sprint goals, the definition of done (DoD), and the definition of ready (DoR).
- Led quarterly Big Room Planning and workshops on journey mapping, stakeholder management, and product discovery. Guided product owners to define the Hub's purpose, vision, and mission, yielding a roadmap and five key initiatives.
- Contributed through coaching, mentoring, facilitation, and hands-on work.
Agile Coach
RHB Bank Berhad
- Coached 13 squads and two tribes (around 100 FTE) to embrace and excel in their journey of Agile.
- Designed, developed, and rolled out enterprise-wide agile maturity assessment.
- Facilitated and coached 6-week design thinking workshops to encourage innovative MVPs. One of the teams I coached went on to win the RHB Dragon's Den competition with an investment grant of one million for the idea.
Agile Transformation Lead
IBM
- Conducted workshops and trained over 300 staff on agile delivery principles and practices.
- Led the agile transformation program for ANZ clients successfully.
- Developed content for internal agile courses, track tool usage, and agile adoption.
Project History
Agile Maturity Assessment
Designed, developed, and launched enterprise-wide agile maturity assessment.
Designed, developed, and rolled out enterprise-wide agile maturity assessment. The assessment includes the basics like agile principles, technical approaches, team dynamics, and how the organization supports agility. This helped the squads with insights into how they could continuously improve their agility.
Design Thinking for MVP
Helped teams develop an effective MVP using design thinking techniques.
Facilitated and coached 6-week design thinking workshops to encourage innovative MVPs. One of the teams I coached went on to win RHB’s internal competition, Dragon’s Den, with an investment grant of one million Malaysian ringgits for their breakthrough innovation.
Training and Coaching on Agile
Trained and coached over 300 staff on Agile, Scrum, and Kanban methodologies.
Trained over 300 staff to transform into Agile. This included training on Agile, Scrum, and Kanban and tools like customer journey mapping and value stream mapping to help teams successfully transition into Agile and embrace Agile ways of working.
Education
Master's Degree in IT System and Services
State University of New York at Buffalo - Buffalo, NY, USA
Certifications
Co-Active Coaching Fundamentals
Co-Active Coaching
Certified OKR Practitioner (C-OKRP)™ – Level 1
OKR International | via Credly
Organization and Relationship Systems Coaching (ORSC™)
ORSC
Agile Product Ownership
ICAgile
Certified ScrumMaster® (CSM®)
Scrum Alliance
ICP-ATF
The International Consortium for Agile (ICAgile)
Skills
Tools
Jira, Trello, Zoom
Paradigms
Scrum, Agile, Lean, Design Thinking, Kanban
Other
Agile Coaching, Scrum Coaching, Agile Transformation, Training, Scrum Master, Sprint Ceremonies, Sprint Planning, Project Management, Software Development Lifecycle (SDLC), Quality Assurance (QA), Product Owner, Program Management, Facilitation, IT Services, Objectives & Key Results (OKRs), Systems Thinking, Relationship Management, Product Ownership, Microsoft Teams, Coaching, Scrumban, IT Program Management
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