Raymar Carolina Ornes
Verified Expert in Project Management
Project Manager
A Coruña, Spain
Toptal member since October 12, 2021
Raymar is a passionate and data-driven scrum master and agile coach with an excellent track record for leading multiple remote teams to adopt Agile principles and values, including Scrum, Kanban, SAFe, and OKRs. With 8+ years of experience, she has gained strong management, conflict navigation, and facilitation skills that help her improve teams and organizational processes in technology, financial, and manufacturing companies while fostering positive relationships with team members and clients.
Education Highlights
Certification Highlights
Expertise
- Agile
- Business Process Improvement (BPI)
- Kanban
- Objectives & Key Results (OKRs)
- Project Management
- Scaled Agile Framework (SAFe)
- Scrum
- Scrum Master
Work Experience
Scrum Master
Pfizer
- Led Agile delivery across 5+ applications by facilitating end-to-end Scrum ceremonies and quarterly PI planning, driving consistent, on-time delivery of high-value features while ensuring alignment with dynamic business priorities.
- Boosted team performance and product quality by coaching product owners and Agile teams, promoting transparency, autonomy, and collaboration, while guiding cross-functional coordination to ensure the timely delivery of key milestones and features.
- Drove continuous improvement by facilitating regular retrospectives and sprint reviews, enabling teams to inspect, adapt, and deliver higher quality outcomes in shorter cycles.
- Served as a servant leader, liaising between stakeholders and teams to align priorities for roadmap execution. Led quarterly sessions for PI planning, driving cross-functional coordination and ensuring successful program-level outcomes.
Scrum Master
Building Radar
- Joined as a scrum master for the tech team and then became an operational excellence leader across the company.
- Led the Scrum methodology adoption in the team, improving several processes, such as estimation, prioritization, documentation, communication, and team happiness.
- Headed the OKR process adoption through the company, focusing on prioritization, alignment, and managing cross-team dependencies.
- Documented the current state of different business processes, identified areas of improvement, and worked with the team to define a future state.
Scrum Master | Agile Coach
CenturyLink LATAM
- Joined the company to implement Scrum in two teams. Became the leader of the Latin American Agile transformation area, guiding several scrum masters and the SAFe implementation.
- Led the way to a successful first program increment (PI) planning for the Latin American office.
- Managed Jira migration across seven teams, providing training and ensuring process continuity and data quality.
- Created bi-weekly and monthly reporting for the management team, providing Scrum team metrics, risk, and subsequent actions.
Senior Consultant
Deloitte
- Created monthly reporting of the project portfolio for the executive team in a financial institution.
- Supported the project leader in implementing project management best practices, risk management, and escalation.
- Defined internal processes and templates for the EPMO team to use in different projects, employing Agile and Waterfall.
Business Analyst
FNF Canada
- Documented processes for several teams, creating workflows and identifying areas of improvement.
- Defined and documented technical requirements needed for the tech team to timely deliver valuable solutions to our clients.
- Supported the business optimization and technical team in the adoption of Agile best practices.
Accounting Process Analyst
FNF Canada
- Implemented continuous accounting and funding team improvements to the bank reconciliation processing time by 50%.
- Documented several accounting processes, including funding, reconciliation, and account payable.
- Updated account receivables and created monthly financial reports.
Project History
Jira Migration
Migrated a Rally management tool to Jira, ensuring continuity of team processes, metrics, and dynamics.
This project included migration across seven scrum teams and over 100 users by defining the scope, timeline, and priorities. Additionally, I created data mapping, provided training to all users, and set up Jira boards for each team. The migration launch had three phases. I conducted a detailed inspection and adaptation after each release.
Automated Billing - RPA
Spearheaded our new RPA team to provide incremental delivery of automated billing to 100+ customers.
• Supported the RPA team and PO in defining, documenting, and prioritizing a minimum viable product (MVP).
• Provided training and coaching to help implement Scrum.
• Facilitated Scrum meetings, removed impediments, and reported bi-weekly and monthly to the management team.
SAfe Implementation for the Latin American Office
Headed the SAFe implementation in the Latin American office and the execution of the first PI planning.
• Collaborated with the management team to define SAFe roles and responsibilities, six Scrum teams, and two release trains.
• Coached and mentored different team members into their new roles.
• Defined a roadmap to implement the first PI planning.
• Worked with product owners to create and prioritize team backlogs in preparation for the PI planning.
• Organized events and managed schedules, agendas, and participants.
• Configured Jira portfolio feature to drive the PI planning.
Education
Bachelor's Degree in Engineering
Andrés Bello Catholic University - Caracas, Venezuela
Certifications
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Certified Scrum Professional (CSP)
Scrum Alliance
Advanced Certified ScrumMaster
Scrum Alliance
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Certified OKR Practitioner (C-OKRP)™ - Level 2
OKR International I OKR Consulting & Training
Certified OKR Practitioner (C-OKRP)™ - Level 1
OKR International I OKR Consulting & Training
Kanban System Design
Kanban University
Certified SAFe® 4 Agilist
Scaled Agile, Inc.
Certified Scrum Master
Scrum Alliance
Skills
Tools
Jira, Confluence, Slack, Miro, Visio, Atlassian Suite, Rally, Microsoft Power BI
Paradigms
Agile Project Management, Agile Software Development, Kanban, Scrum, B2B, Lean, Agile, Waterfall Development
Other
Business Process Improvement (BPI), Process Improvement, Business Process Flow Diagrams, Scrum Master, Agile Coaching, Certified ScrumMaster (CSM), Teams, Industrial Engineering, Process Documentation, Scrum Coaching, Objectives & Key Results (OKRs), Sprint Retrospectives, Scaled Agile Framework (SAFe), Project Management, Business Analysis, ServiceNow, Scrumban, QA Leadership, Reporting, Business Process Analysis, User Stories, Use Case Analysis, Wireframing, Metrics, Minimum Viable Product (MVP), Coaching, Workshop Facilitation, Process Flows, Documentation, Accounting, Process Mapping, Story Mapping, Feature Backlog Prioritization, Facilitation, Extreme Programming, Mentorship & Coaching, Scrum Product Owner
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