Project Portfolio Manager2017 - PRESENTKreditech Holding SSL GmbH
- Coordinated the transformation of departments to go from a waterfall to an agile approach of software development and doing incremental releases.
- Ensured strategic direction is met by facilitating the definition of a 2-year company-wide project roadmap.
- Implemented policies to guide project managers regarding steps to take in each stage of a project life cycle from initiation to end.
- Worked with key stakeholders to define requirements and delivery milestones for major swim lanes.
- Created tools in Google Sheets for allowing project managers to update data about their projects so automated reports such as Gantt charts, Risk matrix, Capacity allowance, etc., could be generated.
Project Manager2016 - 2017Kreditech Holding SSL GmbH
- Managed the project control center which contrasted business objectives and reality, monitored processes, notified workflow inconsistencies, illustrated loan underwriting flow and verified and forecasted CPO.
- Hired a team of two developers and a business analyst.
- Managed projects using Agile methodologies.
- Liaised with marketing, underwriting, product, and business development department for the creation of this product.
- Successfully delivered four bi-weekly releases of a product for internal use by management and various departments.
Technical Business Analyst2014 - 2016Kreditech Holding SSL GmbH
- Implemented and maintained legal, anti-fraud and financial checks on customers with by first analyzing data and seeing which checks will improve business performance and then implementing the checks in scorecards programmed in Python.
- Communicated with potential and existing business partners that offered information about customers or provide services that improved company operations.
- Successfully migrated all customer support communication from landline to a cloud call center platform which reduced costs to 10% of the original and provided real-time monitoring and statistics.
- Ensured the completeness, timeliness, consistency, and uniqueness of data used to give a customer a credit score.
- Was able to decrease application processing time by 20% and missing or inconsistent data by 25%.
IT Consultant2013 - 2014GroupeSales
- Provided quantitative and qualitative analysis on ongoing projects, based on which recommended areas of potential improvement.
- Worked on A/B testing with the website front end and SEO optimization to achieve maximum conversion and lead generation.
- Integrated the process of sending newsletters and an accounting system called DATEV with the back end system.
- Increased conversion by 25%.
- Found patterns in product performance and also suggested which variables were responsible for that.