Boris Tanaskovski
Verified Expert in Engineering
Database Developer
Boris is an experienced database developer with a demonstrated history of working in the telecommunications and insurance industry. He has strong business development skills in Oracle Application Express (APEX), Oracle Forms and Reports, Oracle Database DBA, Oracle Cloud Infrastructure, PL/SQL, web applications, billing systems, and SQL.
Portfolio
Experience
Availability
Preferred Environment
Oracle DBA, Oracle Forms & Reports, Oracle Application Express (APEX), Oracle PL/SQL, SQL, Windows
The most amazing...
...thing I've created and lifecycle managed is a CRM system. A self-care portal with complete barring, dining, and collection solutions for telecom operators.
Work Experience
Oracle Authorized Trainer for Oracle Curriculum
Semos Education
- Trained over 100 trainees in various Oracle courses.
- Taught courses on Oracle Database 12c, including introduction to SQL, PLSQL fundamentals, and advanced PLSQL.
- Instructed Oracle Forms Developer 11g courses, including build forms and reports, and Oracle Database 12c courses like administration I and II.
Senior Oracle Developer
Makedonski Telekom
- Developed an in-house system for managing bad debtors and supporting of the collection process.
- Managed customer data segmentation regarding bad debt contacting, barring, suspension, and deactivation.
- Created bulk actions through a CRM system based on customer payment behavior.
- Developed a module for processing requests for reconnection from different payment channels like banks, shops, and call centers.
Billing and Customer Care System Software Engineer
ONE Mobile Telecommunication Services
- Created a self-care public portal used by the entire customer base. Its major functionalities were invoice management, call details viewer, bill payment management, and service activation and deactivation.
- Participated in migrating a Business Support and Control System (BSCS) iX to Mobitel’s Mobile Mercury billing system. I managed customer data cleansing and validation and modified all in-house systems to use the new Mobile Mercury environment.
- Participated in migrating finance data from BSCS iX to SAP RMCA. Managed customer data and open documents like invoices, credit memos, deposits, and overpayments.
Billing and Customer Care System Software Engineer
Cosmofon AD
- Created from the ground up, a tailor-made CRM system to support around 500 users from several departments. I was involved in product lifecycle management, including BA, DB design, software development, training, and 1st and 2nd level support.
- Developed a contact management system for call center agents to gather customer information and complaints for further analysis and resolve open customer tickets based on predefined workflow rules.
- Built a retention module for managing customers eligible for retention, storing contact data while the retention offer is open, storing subsidy data into the billing system, and integrating with the retail system upon successful offer close.
- Developed an SMS notification module for SMS notification of customers upon predefined actions. A credit limit module for monitoring traffic and notifying and suspending customers upon reaching predefined traffic thresholds.
- Created a fraud management module to monitor possible fraud activities based on reports based on CDR archived data, NRTRDE data, and ticklers generated from the billing system.
- Designed and created a retail system for Cosmofon and master dealer shops for financial. Built a module for issuing fiscal bills for material bookkeeping, following the stock and sales.
- Designed and created a bill collection module to implement a collection of payments for customer invoices and provide an interface to the billing systems (BSCS or Mobile Mercury) and ERP (Oracle Financials ERP or SAP RMCA systems).
- Designed a database and implemented the call detail record archive. A module for decoding TTFILEs from MSCs and storing data into the database. I was also involved in DB partitioning and tuning due to a large number of records.
Experience
Tarif2fit
With Tarif2fit, potential changes' impact on the budget can be checked before jumping into the next relationship with the preferred service provider or new tariff option.
Tarif2fit considers the entire offer, including all-stars, footnotes, endnotes, applicable terms and conditions, fair usage policies, and other potential hidden costs.
As a result, the end customer is advised of possible expense reduction.
Claims Report
https://otsteta-online.insumak.mk/Education
Bachelor's Degree in Electrical and Computer Engineering | Computer Science and Automatics
Ss. Cyril and Methodius University in Skopje - Skopje, North Macedonia
Certifications
Oracle APEX Cloud Developer Professional
Oracle
Oracle Cloud Infrastructure Developer | 2021 Certified Associate
Oracle
Oracle Cloud Infrastructure | 2021 Certified Cloud Operations Associate
Oracle
Oracle Machine Learning Using Autonomous Database | 2021 Certified Specialist
Oracle
Oracle Cloud Database Migration and Integration | 2021 Certified Specialist
Oracle
Oracle Autonomous Database Cloud | 2021 Certified Specialist
Oracle
Oracle Cloud Infrastructure Foundations | 2021 Certified Associate
Oracle
Oracle Java SE 11 Developer | Certified Professional
Oracle
Oracle Database 11g Administrator | Certified Professional
Oracle
Oracle Database 11g Administrator | Certified Associate
Oracle
Skills
Libraries/APIs
REST APIs
Tools
Oracle Application Express (APEX), Microsoft Excel, Autosys
Languages
SQL, Stored Procedure, HTML, Java
Platforms
Oracle Database, Oracle, Windows
Paradigms
ETL, Database Design, REST
Storage
Oracle PL/SQL, PL/SQL, Relational Databases, Database Architecture, Data Integration, Oracle DBA, Database Administration (DBA), Databases, Oracle Cloud, Oracle SQL
Other
Oracle Forms & Reports, Data Engineering, Data Migration, Data Architecture, Data Modeling, Data Visualization, Query Optimization, Data Aggregation, ETL Tools, Cloud Migration, Data Analysis, Dashboards, Server Migration, ELT, Machine Learning, Oracle Database 18c, Oracle REST Data Services (ORDS), Computer Engineering, Software Design, Software Development
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