Madhava Kotte
Verified Expert in Engineering
Salesforce Developer
California City, CA, United States
Toptal member since November 13, 2020
Madhava has 13 years of experience in Salesforce consultation, management, development, and architecture with solutions. He specializes in Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud implementations. Madhava has solid experience in configuration and development, using Apex, Visualforce Lightning Components, Lightning Web Components, triggers, communities, integration APIs, production support, deployment, data migration, and AppExchange product development.
Portfolio
Experience
- Salesforce - 10 years
- Architecture - 6 years
- Salesforce Service Cloud - 6 years
- Salesforce Apex - 6 years
- Salesforce Sales Cloud - 6 years
- APIs - 5 years
- Workato - 2 years
- Salesforce Marketing Cloud - 1 year
Availability
Preferred Environment
Ant Design, Visual Studio, MacOS, Windows, Workato
The most amazing...
...projects I've built vary from healthcare, an AppExchange, and an LA metro app to an automated process for mergers and acquisitions.
Work Experience
Senior Salesforce Expert
Pluralsight - Main
- Developed an integration between SubsBC (a third-party system) and Salesforce, using custom web services for inbound callouts. For outbound callouts, we built an integration between Mulesoft and Salesforce.
- Fixed complex organizational issues by implementing best practices and refactoring all the code.
- Achieved a defect-free application with durable solutions.
Senior Salesforce Expert
Laerdal Medical AS - Main
- Developed a Laerdal application to provide a seamless experience for the customers using lightning web components to design the community pages and navigation menu. Worked on the back-end automation to bring the data based on customer input.
- Helped customers get better hospitality services dedicated to supporting the advancement of Resuscitation Science, including offering training solutions for community and professional first responders.
- Worked in healthcare with 160 experts in 22 countries, providing comprehensive training modules, seminars, and further services. Maximized results from training for both instructors and learners, providing complete simulation solutions.
- Improved the community performance by optimizing all the org code.
Salesforce Solution Architect
Yoti
- Provided the architecture and contributed to the development of the implementation of app exchange products (Yoti eSignature and Yoti ID verification).
- Implemented DevOps strategy, managed and mentored junior team members, implemented best practices, provided sprint demos to stakeholders, and Implemented a strategy to interact with the business and obtain clarification.
- Achieved 5-10% of the market share for Yoti on the Yoti eSignature and Yoti ID verification applications.
Salesforce Technical Architect
Atlassian
- Interacted with the client and understood requirements. Provided technical solution design for project requirements.
- Worked on complex developments, using Apex, Lightning components, REST API, SOAP API, and middleware tools. Gained working knowledge of security concepts, such as single sign-on and data security.
- Developed data integration, migration, and deployment strategies, using Heroku for handling a large volume of data.
- Managed and mentored junior team members. Worked on DevOps for CI/CD, gaining hands-on experience on best practices and providing sprint demos to clients.
Senior Salesforce Specialist
ITC Infotech
- Implemented a complex code to enable sending large files and data volume to SharePoint from Salesforce.
- Developed a Salesforce Lightning application using the Lightning framework, Apex code, and Apex triggers.
- Migrated the whole project from Salesforce Classic to Lightning using the Lightning framework.
- Provided the solution designs for the project requirements and worked on the client POCs.
- Created and maintained automations, data extensions, and connector data transfer processes in Marketing Cloud. Developed and enhanced a user preference center within Marketing Cloud.
- Tracked all the requirements and status using Jira. Used REST API and SOAP API to send all the data from Salesforce while working on the SharePoint integration with Salesforce. Led a team of six on the project, solving all the technical challenges.
- Implemented CTMS AppExchange products for the clinics to track all the patient and medication information. Implemented a tracking app exchange product for one of the clients to track the assets moving across the globe.
- Developed and implemented an IoT application for tracking live assets moving across the globe.
- Gained extensive experience utilizing Journey Builder with a thorough understanding of Audience Builder configuration. Experience with SQL and robust knowledge of Marketing Cloud's contact data model.
- Led and coordinated the clients, business analysts, and offshore team. Prepared the development plan and approach based on the business requirements. Analyzed business requirements and solution specification documents.
Senior Salesforce Specialist
Sapient
- Interacted with the client and the business team to understand the requirements and definitions, designed the best solutions for the project requirements, and prepared technical design documentation.
- Guided the team on complex issues, conducted Scrum meetings, and supported a positive environment in the team. Performed the team's final code reviews and made sure that the code followed the best practices.
- Used SOAP API and REST API, working on the integration, triggers, Apex code, Visualforce, and Batch Apex.
- Implemented the Trigger Framework, test class framework, and exception handling framework. Conducted testing to ensure that GUI, functionality, usability, reliability, and performance of IT solutions are consistent with requirements.
- Overcame the governor's limitations using Heroku and used CPQ to customize the pricing and quoting process.
- Developed and maintained email templates, marketing automation (ExactTarget), journey building, and campaign management within the Marketing Cloud.
- Implemented the IoT device tracking information using Sigfox, SensaTag, and AWS. Contributed to Email-to-Case, Web-to-Case, assignment rules, and CTI implementation. Used Salesforce Live Agent and Omni-Channel.
- Maintained the version control system using Cloud9 and Bitbucket and following DevOps best practices.
- Customized the loan process for a finance application using nCino. Reported and managed defects to ensure that all issues are resolved according to established guidelines and expectations.
Salesforce Specialist
UST Global
- Conducted the requirements analysis, design, and implementation.
- Performed the final code reviews for the team and mentored the team members on complex implementations. Contributed to the project plan, integration design, and Salesforce.com solution design.
- Worked with upstream and downstream application teams to execute E2E test cases. Attended and collaborated in all stand-ups, project planning, and design. Prepared the traceability matrix between requirements and test cases.
- Utilized different tools such as Apex Classes, triggers, Process Builder, Visualforce, Batch Apex, and Scheduled Apex tests. Created the Google Visualization charts to be displayed on the customer page.
- Enhanced the test scripts for global execution. Contributed to solving environmental problems with technical support, especially in server connections and database-sharing activities.
- Completed the data migration using Dataloader and Talend tools. Implemented an eCommerce customer application using Bootstrap, JavaScript, and Visualforce pages.
- Developed and implemented a transportation and logistics application to track all the shipment information.
- Helped create a gap analysis document, clearly identifying the organization's data, business process, and workflows. Found the gaps in the requirements and acted as the scrum master for all the sprints.
Salesforce Developer
Thomson Reuters Corporation
- Developed the support tickets capability, creating users, roles, profiles, public groups, and permission sets.
- Created the reports, dashboards, workflow rules, approval process, and security in Salesforce.
- Deployed metadata using Force.com IDE and the Ant Migration Tool.
- Utilized Dynamic Apex to access SObjects and the field to describe information and execute dynamic SOQL queries. Used SOSL for some of the requirements.
- Contributed to complex business use cases, using Apex, Apex triggers, batch Apex, and Visualforce pages.
- Managed the customized lead routing process and performed the de-duplication of contacts.
Experience
Google API Integration
IoT Tracking App
Patient Care App
Heroku with Salesforce Integration
There is a device/chip attached to each medical kit, which helps hospitals to track and know their status.
Education
Bachelor's Degree in Information Technology
JNTU Anantapur - Andra Pradesh, India
Certifications
Salesforce Certified CPQ Specialist
Salesforce
Salesforce Marketing Cloud Email Specialist
Salesforce
Salesforce Certified Application Architect
Salesforce.com
Certified Data Architect
Salesforce
Certified Sharing and Visibility Designer
Sales
Certified Platform App Builder
Salesforce
Certified Administrator
Salesforce
Certified Platform Developer
Salesforce
X-Author Certification
Apptus
Quote-to-Cash Certification
Apptus
Skills
Libraries/APIs
Salesforce REST API, Salesforce SOAP API, Google API, REST APIs, Google Maps API, Salesforce API
Tools
Batch Apex, Visual Studio, Salesforce Sales Cloud, Visualforce Pages, Lightning Communities, Process Builder, Salesforce Dataloader, Flow, Salesforce CPQ, Conga Composer, Force.com Migration Tool, Salesforce Platform Events, Pardot, Eclipse IDE, Salesforce Marketing Cloud, Talend ETL, Jira, Odoo, Salesforce DX, GitHub, Field Service Lightning
Languages
SOQL, Salesforce Object Search Language (SOSL), APEX Code, Apex, SQL, CSS, HTML, PHP, JavaScript, C#, C, C++
Frameworks
Lightning Components, Visualforce, Ant Design, Laravel
Paradigms
Unit Testing, Acceptance Testing, Agile Project Management, DevOps
Platforms
Salesforce SOQL/SOSL, Salesforce, Force.com IDE, MuleSoft, Windows, MacOS, IBM WebSphere, Amazon Web Services (AWS), Heroku, Workato, Gamesight, Copado, IFTTT
Industry Expertise
Retail & Wholesale, Project Management
Other
Salesforce Lightning, Salesforce Apex, Apex Triggers, Salesforce.com Administration, Salesforce AppExchange, Ant Deployment, Change Set Deployment, Communities, Salesforce Service Cloud, Salesforce Cloud Flow, API Integration, Apex Classes, Salesforce Development Community (SFDC), Reports, Cloud, Finance, APIs, Lightning Web Components (LWC), Client Interaction, Technical Architecture, Technical Leadership, Architecture, Force.com, Integration, Salesforce System Administration, Dashboards, Documentation, System Administration, Sales Reports, Reporting, CRM Implementation (Salesforce), CSV, Data Modeling, Certified Salesforce Administrator, Salesforce Platform Developer, Salesforce ISV, CTO, CPQ, Health, Middleware, Light UI, Manufacturing, Campaign Monitoring, Omni-channel
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