Neha Dabas, Developer in Brampton, ON, Canada
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Neha Dabas

Verified Expert  in Engineering

Salesforce Developer

Location
Brampton, ON, Canada
Toptal Member Since
September 22, 2020

Neha is a creative, self-motivated, and result-oriented Salesforce developer with six years of experience. She has been involved in a diverse range of projects that demonstrate her passion for process simplification, from integrating Salesforce with external systems to automating business processes for a payroll service provider and building a customer community for a nonprofit organization.

Portfolio

Lirik Software Services Canada
Process Builder, Email Templates, Workflow, Salesforce Sales Cloud...
Lirik, Inc.
Salesforce Community, Visualforce Pages, Batch Apex, Apex
Jade Global Software Solutions
Aura, Salesforce Lightning, Visualforce Pages, REST APIs, Batch Apex, Apex

Experience

Availability

Part-time

Preferred Environment

Developer Console, Visual Studio Code (VS Code), Workbench, Salesforce.com Data Loader

The most amazing...

...project I've completed is automations and integrations for a payroll service provider that communicated with the product apps and copied data to Salesforce.

Work Experience

Senior Salesforce Developer | Consultant

2019 - PRESENT
Lirik Software Services Canada
  • Designed and implemented a data model for different requests, enforced security strategy using profiles, permission sets, and organization-wide defaults (OWDs).
  • Gathered requirements by actively engaging with clients.
  • Wrote triggers and used Workflows and Process Builder to automate business processes.
  • Delivered different business requirements using Visualforce pages, Apex classes, and triggers.
  • Wrote Apex RESTful web service to expose an API to an external system.
  • Wrote test classes and deployed solutions using change sets, making sure that best practices are followed.
Technologies: Process Builder, Email Templates, Workflow, Salesforce Sales Cloud, Salesforce Service Cloud, Solution Design, Batch Apex, Salesforce Apex

Salesforce Consultant

2016 - 2017
Lirik, Inc.
  • Set up a customer community from scratch and made it public, keeping in mind the different security models and data visibility considerations for internal users and external community users.
  • Automated marketing plan, case, and opportunity life cycles using triggers, process flows, workflows, Apex classes, email templates, email-to-case, Visualforce pages, and custom settings for a merchant service provider.
  • Participated in requirement gathering and solution design process.
  • Designed a data model and enforced security strategy using profiles, permission sets, and OWDs.
  • Handled end to end solution deployment following best practices.
Technologies: Salesforce Community, Visualforce Pages, Batch Apex, Apex

Salesforce Developer

2015 - 2016
Jade Global Software Solutions
  • Integrated Salesforce with Oracle database and performed data deduplication using Apex. Added the initial data sync from Oracle to Salesforce.
  • Developed the Lightning components to show account hierarchy, including custom fields providing the customer with a view of their choice without switching screens, which improved their productivity.
  • Participated in client interactions to gather requirements and contributed to solution design.
  • Built the reports making it easier for stakeholders to understand the errors in automated processes.
Technologies: Aura, Salesforce Lightning, Visualforce Pages, REST APIs, Batch Apex, Apex

Salesforce Developer

2013 - 2015
Persistent Systems
  • Built a data model working with custom objects and relationships.
  • Created Visualforce pages, Apex classes, and wrote test coverage.
  • Incorporated Agile principles for bug handling with Jira.
Technologies: Salesforce Sales Cloud, Agile Software Development, Jira, Ant Deployment, Apex

Mass Email Functionality

I developed a custom solution to let representatives send mass emails to all the customers affected by similar issues on this project. The solution included a Visualforce page where customer representatives could search cases based on different filters, select the email template, and select cases to be emailed. They could send emails for up to 500 cases at a time. This solution saved over five minutes per case per customer, resulting in a better performance.

Business Process Automation

I automated different business processes for a payroll and benefits provider. I did this by automating sync between the external system and Salesforce using RESTful web services, thus saving on manual efforts for representatives to copy information from one system to another. It resulted in a 5% increase in time utilization of representatives. In another case, we scheduled Apex to automatically send forms to carriers, which helped minimize manual efforts.

CongaComposer and DocuSign Integration

I utilized CongaComposer and DocuSign to send a Power of Attorney document for tax filing to customers and get it signed. This automation ensured that POA is signed well in advance, eliminating wait times during the manual process.

Community Cloud Solution

On this project, I designed and implemented a community cloud solution for a US-based non-profit organization to let its customers participate and educate themselves via Q&A. This solution also included setting up a customer community from scratch and making it public, keeping in mind the different security models and data visibility considerations for internal users and external community users.

Languages

Apex, JavaScript

Tools

Batch Apex, Visualforce Pages, Salesforce Sales Cloud, Jira, Process Builder

Platforms

Salesforce, Salesforce SOQL/SOSL, Visual Studio Code (VS Code)

Other

Salesforce Apex, Workflow, Email Templates, Solution Design, Salesforce Community, CRM Configuration, Salesforce Service Cloud, Ant Deployment, Salesforce Lightning, Developer Console, Apex Classes, Apex Triggers, Cloud Services, Aura, Salesforce.com Developer Certification, APIs

Libraries/APIs

REST APIs

Paradigms

Agile Software Development

2009 - 2013

Bachelor of Engineering Degree in Information Technology

University of Pune - Pune, India

JANUARY 2022 - PRESENT

Salesforce Platform Developer II

Salesforce.com

NOVEMBER 2020 - PRESENT

Salesforce Platform Developer I

Salesforce.com, Inc.

MARCH 2018 - PRESENT

Salesforce Certified Platform App Builder

Salesforce.com, Inc.

AUGUST 2016 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce.com, Inc.

APRIL 2015 - PRESENT

Salesforce Certified Administrator

Salesforce.com, Inc.

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