Nuno Fonseca, Developer in Covilha, Portugal
Nuno is available for hire
Hire Nuno

Nuno Fonseca

Verified Expert  in Engineering

Salesforce Architect and Developer

Location
Covilha, Portugal
Toptal Member Since
March 2, 2022

Nuno is a multi-skilled enterprise architect with strong implementation experience from major CRM projects. With over 13 years of experience, he has worked in different industries and across various CRM technologies, including Salesforce and Siebel. As an architect and delivery lead, Nuno worked closely with clients and development teams to meet deadlines while comprehending complex and interdependent business processes and translating them into technical solutions.

Portfolio

Commonwealth Financial Network
Salesforce, Salesforce Knowledge Base, Apex, Financial Services...
Cambridge University Press
Apex, Apex Classes, APEX Code, Apex Triggers, API Integration...
Sage
GitHub Actions, Salesforce DX, Salesforce, DevOps, Salesforce API...

Experience

Availability

Full-time

Preferred Environment

MacOS, Slack, Visual Studio Code (VS Code), Salesforce, Salesforce DX, GitHub, Bitbucket, Jira, Quip, MuleSoft, Integration, Office 365

The most amazing...

...app I've designed and built is an archive solution for Salesforce to clean up the system and align with the master DB to make sure no information got lost.

Work Experience

SalesForce Architect

2022 - 2023
Commonwealth Financial Network
  • Owned the architecture solution for the marketing and communications department.
  • Delivered a POC for stakeholder presentation and decision on new solutions for Onboarding of Firms and Advisors Multi-Advisor.
  • Mentored and helped Salesforce developers review technical solutions and suggested platform best practices.
  • Worked as a member of the Architecture Review Board for enterprise-wide solutions.
Technologies: Salesforce, Salesforce Knowledge Base, Apex, Financial Services, Financial Services Cloud, Lightning Web Components (LWC), APEX Code, JavaScript, HTML, CSS, Salesforce Cloud Flow, Flow, Onboarding, Investment Banking, Salesforce Service Cloud, Batch Apex

Salesforce/Mulesoft Technical Architect

2022 - 2022
Cambridge University Press
  • Redesigned a Zoom solution in Salesforce by removing managed packages and rebuilding a new data model.
  • Handled the bi-directional integration between Zoom and Salesforce using Mulesoft. Built an integration without premium connectors and used an API-led architecture with 3-level APIs (system, process, and experience).
  • Used Formstack as a tool to build forms for webinar registration and adjusted the Salesforce model to support marketing cloud communications.
  • Handled stakeholder management and workshop leading by presenting POCs for the required work.
Technologies: Apex, Apex Classes, APEX Code, Apex Triggers, API Integration, Application Architecture, Authentication, Authorization, Automation, Mule ESB, MuleSoft, MuleSoft Anypoint Platform, MuleSoft API, Zoom, Salesforce, Salesforce DX, Salesforce API, Salesforce Apex, Salesforce REST API, Salesforce Sales Cloud, Event Management, Batch Apex

Salesforce Technical Architect

2021 - 2021
Sage
  • Headed the POC design and development for SFDX with unlocked packages.
  • Moved from multiple Git repositories to one repository following the DX@Scale approach.
  • Managed DevOps process with Github actions using the new single repository and unlocked packages for deployment.
Technologies: GitHub Actions, Salesforce DX, Salesforce, DevOps, Salesforce API, Salesforce Apex, Salesforce SOQL/SOSL, Agile Project Management, CTO, Salesforce ISV, Salesforce Cloud Flow, Salesforce Certified Platform App Builder, Integration, Salesforce Lightning, Batch Apex

Salesforce Technical Architect | Billing and Invoicing

2020 - 2021
Localsearch
  • Took part as a member of the architecture board to review processes, technical designs, and stakeholder management. I also led technical workshops.
  • Supported third-party teams with integration flow between Salesforce and Tibco middleware.
  • Designed and led the billing and invoice technical team to develop a Salesforce CPQ solution.
  • Managed POC development and suggested testing automation tools.
Technologies: Salesforce, Enterprise Architecture, Data Integration, Billing, Salesforce API, Salesforce Apex, Salesforce SOQL/SOSL, Agile Project Management, CTO, Salesforce Cloud Flow, Salesforce Certified Platform App Builder, SQL, Integration, Office 365, Salesforce Lightning, CPQ, Salesforce Service Cloud, Batch Apex

Salesforce Solution Archtiect

2019 - 2020
Bacardi Group
  • Acted as the main contact between product owners, system integrator analysts, and architects.
  • Built of POCs for new functionalities using Lightning web components (LWC).
  • Changed to DevOps process to start using the new Salesforce DX technology.
  • Approved technical designs and solutions provided by the system integrator developers and enforced best practices.
  • Configurated an SSO solution using Microsoft ADFS.
  • Implemented backup and archive solution with OwnBackup.
Technologies: Salesforce, Solution Design, System Architecture, Workshops, Stakeholder Management, Single Sign-on (SSO), Backups, Lightning Components, Project Management, Salesforce API, Salesforce Apex, Salesforce SOQL/SOSL, Agile Project Management, CTO, Salesforce Cloud Flow, Salesforce Certified Platform App Builder, Integration, Office 365, Salesforce Lightning, CPQ, Contract Lifecycle Management (CLM), Salesforce Service Cloud, Batch Apex

Salesforce Lightning Migration | Global Rollout (Global Pharmaceuticals)

A global CRM solution built on top of the Salesforce platform using the new framework Lightning to merge and replace local solutions used by each country.

With a first phase rolling out in the french cluster (France, Luxembourg, and Belgium), a new Salesforce sales cloud implementation using Lightning Components, territory management, and third-party systems integration to support the sales cycle.

Continuous rollout with central, eastern, and northern Europe, adjusting processes to be a global solution with specific local processes without compromising the platform's architecture.

The last phase was the rollout to Asia and LATAM, including new drug and trial management features.

Lead-to-Cash Solution on Salesforce

This project focused on transforming and optimizing lead-to-cash processes using advanced Salesforce CPQ capabilities. The main objective was to design a robust billing and invoicing system that seamlessly integrates with our existing infrastructure, enhancing operational efficiency through streamlined workflows and automation.

The key elements included integrating Salesforce with TIBCO middleware to ensure smooth data flow and real-time updates across platforms. Leading a team of five developers, we built and refined the system by developing proof of concept (POC) solutions and exploring testing automation tools to ensure product reliability.

Stakeholder engagement was crucial, involving regular technical workshops to gather input, address concerns, and align project goals with business objectives. Collaboration with third-party teams and internal stakeholders ensured a comprehensive solution.

In essence, the project aimed to create an efficient, integrated lead-to-cash system that improved billing and invoicing processes, supported by strong technical design and stakeholder collaboration.

Optimization of Salesforce Solutions for Enhanced Efficiency in the Food and Beverage Industry

The project aimed to revolutionize the operational efficiency of the company by optimizing its Salesforce ecosystem. As the main liaison between product owners and the system integrator, I led technical workshops and managed key stakeholders to ensure seamless communication and implementation. Central to the project was the deployment of the Conga Suite, including Conga Composer, Contracts, CLM, Approvals, and CPQ, to streamline contract lifecycle and approval processes. Proof of concepts (POCs) for new functionalities were developed using Lightning Web Components, enhancing user experience and functionality.

A significant change was made to the DevOps process, integrating the new Salesforce DX technology for improved development and deployment efficiency. The project also entailed configuring a single sign-on (SSO) solution using Microsoft ADFS, ensuring secure and streamlined access for users. Additionally, a robust backup and archive solution was implemented using OwnBackup, safeguarding critical data. Technical designs and solutions provided by system integration developers were rigorously reviewed and approved, enforcing best practices and ensuring the highest standards of technical excellence.
NOVEMBER 2021 - PRESENT

Salesforce Certified Service Cloud Consultant

Salesforce.com

JUNE 2020 - PRESENT

Salesforce Certified System Architect

Salesforce.com

JUNE 2020 - PRESENT

Salesforce Certified Identity and Access Management Designer

Salesforce.com

APRIL 2020 - PRESENT

Copado Certified Administrator

Copado

MARCH 2020 - PRESENT

Copado Certified Developer

Copado

MARCH 2020 - PRESENT

Salesforce Certified Integration Architecture Designer

Salesforce.com

JULY 2019 - PRESENT

Salesforce Certified Einstein Analytics and Discovery Consultant

Salesforce.com

OCTOBER 2018 - PRESENT

Salesforce Certified Experience Cloud Consultant

Salesforce.com

SEPTEMBER 2018 - PRESENT

Salesforce Certified Application Architect

Salesforce.com

SEPTEMBER 2018 - PRESENT

Salesforce Certified Sharing and Visibility Designer

Salesforce.com

JUNE 2018 - PRESENT

Salesforce Certified Data Architecture and Management Designer

Salesforce.com

MARCH 2018 - PRESENT

Salesforce Certified Platform Developer II

Salesforce.com

SEPTEMBER 2017 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce.com

FEBRUARY 2017 - PRESENT

Salesforce Certified Advanced Administrator

Salesforce.com

APRIL 2016 - PRESENT

Salesforce Certified Development Lifecycle and Deployment Designer

Salesforce.com

APRIL 2016 - PRESENT

Salesforce Certified Platform App Builder

Salesforce.com

AUGUST 2015 - PRESENT

Salesforce Certified Administrator

Salesforce.com

JULY 2015 - PRESENT

Salesforce Certified Platform Developer I

Salesforce.com

OCTOBER 2014 - PRESENT

AWS Technical Professional

Amazon Web Services

Libraries/APIs

Salesforce SOAP API, Salesforce REST API, Salesforce API, MuleSoft API

Tools

Salesforce DX, Jira, Salesforce Sales Cloud, Flow, Salesforce CPQ, Batch Apex, Slack, GitHub, Bitbucket, Salesforce Knowledge Base, Conga Composer, Quip, Zoom, ADFS

Frameworks

Visualforce, Lightning Components, OAuth 2

Languages

APEX Code, Apex, SQL, JavaScript, HTML, CSS

Paradigms

Automation, Application Architecture, DevOps, Event-driven Architecture, Agile Project Management

Platforms

Visual Studio Code (VS Code), Salesforce, Salesforce SOQL/SOSL, MacOS, MuleSoft, Mule ESB, Amazon Web Services (AWS)

Storage

Data Integration

Industry Expertise

Project Management

Other

Salesforce.com Administration, Deployment, Reports, Dashboards, Apex Classes, Apex Triggers, Data Management, Data Architecture, Community Clouds, Portals, Analytics, Wave Analytics, System Architecture, Customer Support, Contact Centers, Solution Design, Workshops, Stakeholder Management, Salesforce Lightning, API Integration, Salesforce Apex, Certified Salesforce Administrator, Salesforce Cloud Flow, Salesforce Certified Platform App Builder, Integration, Office 365, MuleSoft Anypoint Platform, Event Management, Lightning Web Components (LWC), Salesforce Change Data Capture, Salesforce Platform Events, Salesforce Service Cloud, Artificial Intelligence (AI), Single Sign-on (SSO), Authentication, Authorization, Identity, GitHub Actions, Enterprise Architecture, Backups, CTO, Financial Services, Financial Services Cloud, Onboarding, Investment Banking, Contract Lifecycle Management (CLM), CPQ, Billing, Salesforce ISV, TIBCO, Swissbilling, OwnBackup

Collaboration That Works

How to Work with Toptal

Toptal matches you directly with global industry experts from our network in hours—not weeks or months.

1

Share your needs

Discuss your requirements and refine your scope in a call with a Toptal domain expert.
2

Choose your talent

Get a short list of expertly matched talent within 24 hours to review, interview, and choose from.
3

Start your risk-free talent trial

Work with your chosen talent on a trial basis for up to two weeks. Pay only if you decide to hire them.

Top talent is in high demand.

Start hiring