Senior Technical Architect
2019 - 2020Mindtree Limited- Worked for an American/Dutch information services company called Wolters Kluwer, migrating the identity and access to Azure Cloud and strengthening the overall identity and access management and cloud security.
- Contributed to multiple Windows 10 client migrations for a German-based building materials company called Knauf.
- Worked within an internal team of architects on various proofs of concepts, requests for proposals (RFP), and client presentations for Mindtree, an IT service provider.
Technologies: Azure Active Directory, Azure Network Security Groups, Security Design, Security, Azure Cloud Services, Cloud Security Solutions, Microsoft Intune, Mobile Device Management (MDM), Cloud Monitoring, Azure Sentinel, Cloud Security, Azure IaaS, Azure PaaS, Office 365, Cloud Monitoring Setup, Microsoft Exchange Server, Microsoft Azure Administrator, Azure Cloud Security, Microsoft Cloud Training, Windows, MDM Intune Services, Network Security, Amazon Web Services (AWS)Associate Architect
2017 - 2019Happiest Minds Technologies- Worked within an internal team of architects on various proofs of concepts, requests for proposals (RFP), and client presentations for Mindtree, an IT service provider.
- Migrated an MDM solution from Air Watch to Microsoft Intune for the client TMF Group, which provides accounting, tax, HR, and payroll services to businesses.
- Worked within an internal architect team, designing solutions, writing proposals, giving demos to the clients of Happiest Minds Technologies (an IT service provider).
Technologies: ADFS, Azure Active Directory, Microsoft 365 Suite, Azure Cloud ServicesCloud Specialist
2016 - 2017Experis IT Limited for MIcrosoft- Worked as part of the Microsoft Enterprise team and successfully supported enterprise customers in Office 365 onboarding as a part of the fast-track team for Experis IT, a manpower group and resourcing partner to Microsoft.
- Supported the Azure Infrastructure setup and provided onboarding assistance.
- Supported enterprise customers in Office 365 migrations.
Technologies: Microsoft 365System Administrator
2016 - 2016Electronics for Imaging- Helped with Office 365 migrations and provided support as part of the internal IT team of Electronics for Imaging, which is an international company based in Silicon Valley that specializes in digital printing technology.
- Supported the internal Windows Server, Active Directory, ADFS, Exchange Server, and the Office 365 environment.
- Delivered training for the Office 365 environment and migration.
Technologies: ADFS, Microsoft Exchange Online, Office 365, Microsoft Exchange Server, Windows Server, Azure Active DirectoryTechnical Engineer
2015 - 2015Convergys Limited- Worked as part of the Microsoft Enterprise support team and supported exchange online migrations for enterprise customers from on-premise exchange servers for Convergys, an ITES provider and resource partner to Microsoft.
- Supported Exchange Online support issues for enterprise customers.
- Supported the Azure Active Directory infrastructure for enterprise-level customers.
Technologies: Azure Active Directory, Hybrid Cloud Infrastructure, Microsoft Exchange Online, MS Exchange, Office 365Technical Engineer
2014 - 2015Sutherland Global Services- Supported individual customers as part of the ATT Connect Tech program for Windows Client issues on behalf of Sutherland, a business process transformation company. It supported individual customers and enterprise customers.
- Supported customers for internet connectivity modem issues.
- Provided support to customers concerning DVR and printer issues.
Technologies: Windows Phone 8, DVA, Windows 7, Windows 8.1, Windows 8, Windows 10Senior Technical Analyst
2006 - 2014Allianz Technology- Worked as part of the internal IT support team by supporting end-users' issues regarding their PC, mailboxes, and so on for Allianz Cornhill Information Services, a business-process-and-solution company.
- Supported Windows Active Directory Forest, domains, and Exchange Servers.
- Oversaw ITIL methodologies, IT incident management, and IT change management.
Technologies: ITIL, Azure Active Directory, Office 365, ITIL Processes, Microsoft System Administration, Active Directory Federation, Windows Server 2012, Windows Server 2008, Windows Server 2003, Windows 7, Windows XP, Windows Active Directory Support