Sam Starzynski, Developer in Richmond, CA, United States
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Sam Starzynski

Verified Expert  in Engineering

Software Developer

Location
Richmond, CA, United States
Toptal Member Since
July 22, 2020

Sam is a talented systems analyst specializing in business administration and human resources technologies. He is skilled in Microsoft PowerApps, PowerAutomate, PowerBI, and SharePoint. He is also well versed in web content management, intranet development, data collection, software implementation, and logistics. Sam's proficiency in IT and his background in psychology have led him to develop efficient business solutions that improve users' relationships with business necessities.

Portfolio

Terraphase Engineering
Data Collection, Microsoft Excel, SharePoint 365, Microsoft Power BI...
The Factory 510
Microsoft Excel, G Suite, WordPress
Minted
G Suite, Windows PowerShell, Microsoft Excel, Microsoft

Experience

Availability

Part-time

Preferred Environment

Microsoft Power Automate, SQL, Microsoft Power Apps, Python, OpenAI GPT-4 API, Graph API, Streamlit

The most amazing...

...thing that I have developed is a PowerApps-driven system that connects project and customer data, technical expertise, and administrative workflows.

Work Experience

Corporate Data Systems Manager

2017 - PRESENT
Terraphase Engineering
  • Developed, tested, and deployed multiple custom Power Apps applications for both administrative purposes and clients.
  • Designed numerous custom automation processes using Microsoft Power Automate.
  • Developed SharePoint resources both internally and for client projects.
  • Led the development of a custom API connecting the SaaS accounting database (Ajera) to Office 365.
  • Leveraged Power BI to produce data analysis reports from multiple data sources.
  • Deployed and managed a new HRIS system and database.
  • Led the company-wide initiative to adopt the full Office 365 business suite (Teams, OneDrive, SharePoint, and more), ultimately ensuring that we were ready and able to embrace the remote work environment brought on by the pandemic.
  • Served as the administrator for Office 365, client-facing website, company intranet, HRIS, PMS, and VoIP system.
  • Acted as the IT help desk for nine offices and numerous remote work locations of the company.
Technologies: Data Collection, Microsoft Excel, SharePoint 365, Microsoft Power BI, Microsoft Teams, HRIS, Microsoft Power Apps, WordPress, Microsoft Power Automate, Microsoft, Back-end Admin Systems, OpenAI GPT-4 API, Graph API

Production and Facilities Coordinator

2015 - 2016
The Factory 510
  • Managed a variety of projects and technical tasks for the CEO and the brand strategist.
  • Developed and oversaw facilities and the maker community.
  • Coordinated the production of events, tours, and activities.
Technologies: Microsoft Excel, G Suite, WordPress

Product Data Specialist

2015 - 2015
Minted
  • Developed tools to manage and update the product database.
  • Designed a PowerShell script to automate a process that had previously taken 4-8 hours of manual data entry per instance.
  • Analyzed outdated data to ensure products were correctly presented online.
Technologies: G Suite, Windows PowerShell, Microsoft Excel, Microsoft

Team Lead and Customer Service Analyst

2013 - 2015
Minted
  • Led a team of 20+ customer service representatives.
  • Directed service recovery solutions and resolved escalated customer contacts.
  • Monitored phone, live chat, and email queues. Evaluated and coached service representatives. Trained employees to utilize service tools.
  • Researched low Net Promoter Scores. Analyzed communications and reported findings. Made recommendations for service recovery and followed up by personally contacting customers.
Technologies: Microsoft Excel, Salesforce, Microsoft

Team Leader

2012 - 2013
AmeriCorps NCCC
  • Supervised field service projects and reported to the administrative office.
  • Managed all project funds, vehicles, and equipment.
  • Developed relationships with new clients and improved relationships with the existing ones.
  • Drafted project summaries for congressional review.
Technologies: Microsoft Excel, G Suite, Microsoft

Project Set Up Center

https://photos.app.goo.gl/AGpqtrUci2GmzXtG9
The Project Set Up Center was developed entirely in Power Apps as a solution to the number of issues that arose from rapid growth at my company. Using Power Apps, Power Automate, and SharePoint as a database, I developed an app to collect client/project information and route it to all necessary stakeholders. The app saved users' time by ensuring that any project information that was already in our database could be accessed and pre-populated into setup forms. Also, our technical skills database was linked into the system to assist users in selecting technical reviewers for all newly set up tasks.

Vehicle and Equipment App

https://photos.app.goo.gl/zARA4nNpvz8kQS4B9
The vehicle and equipment app was developed using Power Apps, Power Automate, and SharePoint as a database. This mobile-ready app was designed to improve how our staff consultants and technicians report using the company’s fleet, equipment, and supplies. This system replaced Google Sheets and Forms that ultimately became unwieldy as the company grew. Within the system, employees are able to view our fleet and equipment, make reservations, log use, find important information (i.e. vehicle registration, parking location, and more), and report problems. The app uses Power Automate to send notifications to the fleet manager when issues are reported or servicing a vehicle becomes necessary. Besides, the data collected from the app is leveraged in an audit tool (also built in PowerApps) that assists our billing department in generating invoices and gives upper management insight into how the equipment is being used. Several shortcuts are built into the app to improve the user experience by ensuring that repetitive data entry can be completed quickly and accurately. Analysis suggests that staff time spent entering data was reduced by an order of magnitude of 10x after the app was launched.

Tools

Microsoft Power Apps, Microsoft Excel, Microsoft Teams, Microsoft Power BI, G Suite

Platforms

SharePoint 365, WordPress, Microsoft, Salesforce, Windows, Microsoft Power Automate

Other

Office 365, Data Analysis, HRIS, Leadership, Back-end Admin Systems, Data Collection, Human Resources (HR), OpenAI GPT-4 API

Languages

HTML, SQL, Python

Frameworks

Windows PowerShell, Streamlit

Libraries/APIs

Graph API

2004 - 2008

Bachelor's Degree in Psychology

University of Illinois - Urbana-Champaign, Illinois

OCTOBER 2020 - OCTOBER 2021

People Analytics Specialty

Society of Human Resources Management

AUGUST 2020 - AUGUST 2023

SHRM-CP

Society of Human Resources Management

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