Saravana Rajkumar, Developer in Antwerp, Belgium
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Saravana Rajkumar

Verified Expert  in Engineering

Salesforce Developer

Location
Antwerp, Belgium
Toptal Member Since
September 2, 2021

Saravana is a 16x Salesforce certified architect and developer with 14+ years of experience in IT, out of which 7+ years are in Salesforce. He is an expert in Community, Sales, and Service Cloud, including Field Service Lightning. Saravana excels in end-to-end application development involving business requirements analysis and preparing functional and technical designs, together with programming, unit testing, release and implementation, end-user training, and production support.

Portfolio

Lewafa
Salesforce, Azure DevOps, Jenkins, APIs, Apex, Visualforce...
Toptal Client
Apex, Salesforce, Salesforce Lightning, Lightning Components, SOQL...
Cigna
Salesforce, Functional Design, Technical Design, Architecture...

Experience

Availability

Part-time

Preferred Environment

Salesforce, Git, HTML, CSS, JavaScript, Azure DevOps, Jenkins, Apex, Visualforce, Lightning Web Components (LWC)

The most amazing...

...projects I've created are poker planning and retrospective tools in Salesforce used for agile rituals.

Work Experience

Salesforce Architect and Developer

2020 - PRESENT
Lewafa
  • Acted as a Salesforce architect and senior developer in freelance projects for four clients in the energy, telecommunications, and retail sectors.
  • Performed as a key technical lead for the Salesforce application, participating in architecture and integration forums.
  • Worked on two solutions related to agile project management that can soon be published in Salesforce AppExchange.
Technologies: Salesforce, Azure DevOps, Jenkins, APIs, Apex, Visualforce, Salesforce Sales Cloud, Salesforce Service Cloud, Field Service Lightning, Salesforce Experience Cloud, Salesforce Lightning, Lightning Design System, HTML, CSS, JavaScript, jQuery, Git, Agile, DocuSign, Jira, Functional Design, Technical Design, Architecture, Technical Training, Release Management, DevOps, Visual Studio Code (VS Code), Certified Salesforce Administrator, Salesforce Platform Developer I Certification, Salesforce Platform Developer II Certification, Salesforce Certified Platform App Builder, Salesforce.com Service Cloud Certification, Salesforce.com Advanced Developer Certification, Salesforce.com Developer Certification, Salesforce Community, Salesforce API, Salesforce Apex, Salesforce REST API, API Design, API Integration, Lightning Web Components (LWC), Mailchimp, SOQL, Salesforce SOQL/SOSL

Salesforce Developer for Internal Projects

2022 - 2023
Toptal Client
  • Developed the client portal in Salesforce to manage accounts, opportunities, jobs, and engagements.
  • Monitored the production incidents and fixed the bugs promptly.
  • Assisted teammates in their implementations, developed a batch framework in Apex, documented best practices, and architected some integration strategies.
Technologies: Apex, Salesforce, Salesforce Lightning, Lightning Components, SOQL, Salesforce SOQL/SOSL

Salesforce Architect

2019 - 2020
Cigna
  • Implemented Salesforce Service Cloud and Health Cloud for Cigna International Markets.
  • Executed features including Customer 360, Avaya CTI, SmartCOMMs, and integrations with other applications.
  • Participated in architect forums, set up DevOps for Salesforce, and ran out performance testing on the application before it went live.
Technologies: Salesforce, Functional Design, Technical Design, Architecture, Technical Training, Release Management, APIs, DevOps, JavaScript, Visual Studio Code (VS Code), Certified Salesforce Administrator, Salesforce Platform Developer I Certification, Salesforce Platform Developer II Certification, Salesforce Certified Platform App Builder, Salesforce.com Service Cloud Certification, Salesforce.com Advanced Developer Certification, Salesforce.com Developer Certification, Salesforce API, Salesforce Apex, Salesforce REST API, API Design, API Integration, Lightning Web Components (LWC), Agile, Git, Salesforce Lightning, Apex, Jira, SOQL, Salesforce SOQL/SOSL

Senior Salesforce Developer

2018 - 2019
Deloitte
  • Implemented Field Service Lightning (FSL) on top of the existing application on Service Cloud. Migrated the data from legacy Click Software to FSL.
  • Led the development team for the project while simultaneously training a team of eight juniors in the Salesforce platform.
  • Supported RFPs for new clients and acted as release manager for the project.
Technologies: Salesforce, Functional Design, Technical Design, Technical Training, Architecture, Release Management, APIs, DevOps, JavaScript, Visual Studio Code (VS Code), Certified Salesforce Administrator, Salesforce Platform Developer I Certification, Salesforce Platform Developer II Certification, Salesforce Certified Platform App Builder, Salesforce.com Service Cloud Certification, Salesforce.com Advanced Developer Certification, Salesforce.com Developer Certification, Salesforce Community, Salesforce API, Salesforce Apex, Salesforce REST API, API Design, API Integration, Lightning Web Components (LWC), Agile, Git, Salesforce Lightning, Field Service Lightning, Apex, Jira, SOQL, Salesforce SOQL/SOSL

Salesforce Administrator and Developer

2015 - 2018
Sparklink
  • Built an application on the Salesforce platform for 18 clients throughout three years.
  • Handled projects during the entire lifecycle. My responsibilities included business requirements gathering, functional design, technical design, implementation, release, and production support.
  • Contributed to projects in the retail, communications, logistics and media sectors.
Technologies: Salesforce, Functional Design, Technical Design, Technical Training, Architecture, Release Management, APIs, DevOps, JavaScript, Certified Salesforce Administrator, Salesforce API, Salesforce Apex, Salesforce REST API, API Design, API Integration, Adyen Payments, Mailchimp, DocuSign, Agile, Git, Apex, SOQL, Salesforce SOQL/SOSL

Senior Technical Analyst

2010 - 2015
Computer Sciences Corporation
  • Led the team that owned the delivery of small-scale projects and minor enhancement requests for Xerox corporation.
  • Supported the maintenance of 17 mission-critical applications.
  • Acted as a disaster recovery lead for one year and participated in production support, z/OS upgrade, DB2 upgrade, and MQ series upgrade activities.
  • Worked with a team to implement SEPA-compliant Electronic Database Alignment (SEDA) for a European bank.
Technologies: Crystal Reports, Functional Design, Technical Design, Technical Training, APIs

System Analyst and Programmer

2009 - 2010
IBM
  • Performed the impact analysis for extending the length of branch code fields as the bank expanded its territories.
  • Integrated the mainframes application with Data Lake.
  • Implemented a few changes to improve the application's performance.
Technologies: Technical Design, Analysis, Technical Training

Module Lead and Programmer

2006 - 2009
Tata Consultancy Services
  • Worked as a technical lead for three mid-sized projects to enhance the printing application for an insurance client.
  • Led a team of six to resolve incidents and significantly reduce the backlog.
  • Worked on a green-screens project to retire the IMS database and convert the automation in PL/I.
Technologies: Technical Design, Technical Training, Analysis, PL/I

Salesforce — Agile Tools

I created two agile tools on the Salesforce platform that enable teams to participate in agile rituals: poker planning—used by the team to collaborate on estimating user stories in the backlog—and Retrospective— used for gathering details on what went well and ideas for improvement in sprints.

Salesforce — Field Service Lightning Implementation

I was the technical lead for the 18-months-long project to migrate the Click Software (retiring) to Salesforce Field Service Lightning. I participated in the initial impact analysis, functional design for process transformation and improvement, technical design for the Salesforce platform, integration analysis with other applications, technical review of implementations, and release support.

Salesforce — Service Cloud Implementation

I was the Salesforce admin, consultant, and developer for five clients' Salesforce Service cloud implementation. I also played the role of integration analyst to design the interfaces related to the Salesforce application, setting up the DevOps CI/CD pipeline and acting as the release manager.

Languages

Apex, SOQL, JavaScript, HTML, CSS, PL/I

Frameworks

Lightning Components, Visualforce

Libraries/APIs

Salesforce API, Salesforce REST API, jQuery

Tools

Jira, Slack, Git, Crystal Reports, Jenkins, Salesforce Sales Cloud, Field Service Lightning, Lightning Design System, Mailchimp, Adyen Payments

Paradigms

DevOps, Unit Testing, Azure DevOps, Agile, Functional Analysis

Platforms

Salesforce, Salesforce SOQL/SOSL, Visual Studio Code (VS Code), Salesforce Experience Cloud

Other

Functional Design, Technical Design, Release Management, Technical Training, Architecture, APIs, Certified Salesforce Administrator, Salesforce Platform Developer I Certification, Salesforce Platform Developer II Certification, Salesforce.com Sales Cloud Certification, Salesforce Certified Platform App Builder, Salesforce.com Service Cloud Certification, Salesforce.com Advanced Developer Certification, Salesforce.com Developer Certification, Salesforce Community, Salesforce Apex, API Design, API Integration, Salesforce Service Cloud, Salesforce Lightning, DocuSign, Lightning Web Components (LWC), Analysis, Technical Analysis, Integration

2002 - 2006

Bachelor of Technology in Information Technology

Anna University - Tamil Nadu, India

MAY 2021 - PRESENT

Salesforce Certified JavaScript Developer I

Salesforce

DECEMBER 2019 - PRESENT

Salesforce Certified Development Lifecycle and Deployment Designer

Salesforce

DECEMBER 2019 - PRESENT

Salesforce Certified Identity and Access Management Designer

Salesforce

DECEMBER 2019 - PRESENT

Salesforce Certified System Architect

Salesforce

OCTOBER 2019 - PRESENT

Salesforce Certified Integration Architecture Designer

Salesforce

SEPTEMBER 2019 - PRESENT

Salesforce Certified Application Architect

Salesforce

SEPTEMBER 2019 - PRESENT

Salesforce Certified Data Architecture and Management Designer

Salesforce

SEPTEMBER 2019 - PRESENT

Salesforce Certified Sharing and Visibility Designer

Salesforce

AUGUST 2019 - PRESENT

Salesforce Certified Advanced Administrator

Salesforce

MAY 2019 - PRESENT

Salesforce Certified Field Service Lightning Consultant

Salesforce

MAY 2019 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce

MARCH 2019 - PRESENT

Salesforce Certified Service Cloud Consultant

Salesforce

FEBRUARY 2019 - PRESENT

Salesforce Certified Platform Developer II

Salesforce

AUGUST 2018 - PRESENT

Salesforce Certified Platform Developer I

Salesforce

MARCH 2018 - PRESENT

Salesforce Certified Platform App Builder

Salesforce

MARCH 2015 - PRESENT

Salesforce Certified Administrator

Salesforce

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